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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Novotel Kuala Lumpur City Centre

4-star hotel with spa, near Pavilion Kuala Lumpur

  • Free WiFi
From
ZAR 669

Image gallery

  • Novotel Kuala Lumpur City Centre
  • Novotel Kuala Lumpur City Centre
  • Outdoor Pool
  • Outdoor Pool
  • Novotel Kuala Lumpur City Centre
Novotel Kuala Lumpur City Centre. Image 1 of 62.
1 / 62Novotel Kuala Lumpur City Centre
2 Jalan Kia Peng, Kuala Lumpur, 50450, Malaysia
7,2.Good.
  • This not my 1st times stay here, this hotel got some problems and apologized they had…

    Jun 18, 2021

  • ( ) 1. Fast check-in by Ms Magesh (called her earlier & got all Three(3) Rooms on…

    Apr 9, 2021

See all 187 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Walkable
Dining options
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 302 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 4 min walk
  • Petronas Twin Towers - 13 min walk
  • Kuala Lumpur Tower - 16 min walk
  • Petaling Street - 29 min walk
  • Merdeka Square - 30 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Executive Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Premier Room, 2 Twin Beds

Location

2 Jalan Kia Peng, Kuala Lumpur, 50450, Malaysia
  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 4 min walk
  • Petronas Twin Towers - 13 min walk

What’s around

Landmarks

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 4 min walk
  • Petronas Twin Towers - 13 min walk
  • Kuala Lumpur Tower - 16 min walk
  • Petaling Street - 29 min walk
  • Merdeka Square - 30 min walk
  • Putra World Trade Centre - 2.4 mi / 3.9 km
  • Malaysian Houses of Parliament - 2.6 mi / 4.3 km
  • Mid Valley Mega Mall - 4.7 mi / 7.6 km
  • Bukit Jalil National Stadium - 9.4 mi / 15.2 km
  • Batu Caves - 9.8 mi / 15.7 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 45 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 31 min drive
  • Kuala Lumpur Masjid Jamek Station - 26 min walk
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Raja Chulan Station - 5 min walk
  • Bukit Bintang Station - 9 min walk
  • KLCC Station - 15 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 302 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Onsite self parking (MYR 5 per stay; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby

Working away

  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Bidet
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Zen Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Dining

The Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Gourmet Bar - This bar specializes in local and international cuisine and serves light fare only. Open daily.

Food Exchange - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Novotel Hotel Kuala Lumpur City Centre
  • Novotel Kl
  • Novotel Hydro Majestic Kuala Lumpur
  • Kuala Lumpur Novotel
  • Novotel Kuala Lumpur City
  • Novotel Kuala Lumpur City Centre Hotel
  • Novotel Kuala Lumpur City Centre Kuala Lumpur
  • Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur
  • Novotel Kuala Lumpur City Centre
  • Accor Kuala Lumpur
  • Kuala Lumpur Novotel
  • Novotel Hydro Majestic Kuala Lumpur
  • Novotel Kl
  • Novotel Kuala Lumpur
  • Novotel Kuala Lumpur City Centre Hotel
  • Accor Kuala Lumpur

Optional extras

Self parking costs MYR 5 per stay with in/out privileges

Rollaway beds are available for MYR 116.6 per night

Buffet breakfast is offered for an extra charge of MYR 42.40 per person (approximately)

Airport shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 500 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Kuala Lumpur City Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MYR 5 per stay. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, The Square offers international cuisine. Nearby restaurants include Weissbrau Bistro & Bar (3-min walk), Quivo (3-min walk), and Dolly Dim Sum (4-min walk).
  • Yes, an airport shuttle is available.
  • Novotel Kuala Lumpur City Centre has a spa and an outdoor pool, as well as a health club.
7,2.Good.
  • 8,0.Very good

    Good place to stay as near by the shopping complex.

    1 night family trip, Mar 31, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Good room, clean and convenient. Fine service at lobby too, easy check in

    Dino, 1 night trip with friends, Oct 9, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Extra effort is needed in times of challenge

    the stay was great, but the sanitizer was not replenished at night, coz we came back to the hotel around 11+ close to 12 midnight, and the sanitizer was out without being replenished.

    Suki, 1 night trip, Aug 29, 2020

    Verified Hotels.com guest review

  • 4,0.Fair

    Need to improve

    rooms renovated, but fixture not well done. Water mixing not tuned correctly, burned myself taking a shower, as when mix lever is placed bias to "cold", water dispensed were full "hot". Hand shower railing is also loose. Paid for full buffet breakfast rate, but buffet is not opened. hotel sent boxed breakfast to room; no sugar/creamer provided.

    TING SHUIN, 1 night trip, Aug 14, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great Location, value for money

    Just few steps to Pavillion mall & 10 mins walk to KLCC Hotel still under renovation

    1 night family trip, Jul 30, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    comfortable and convenient

    Nicely refurbished room, very comfortable bed and powerful AC made for a great nights sleep. Located next to Pavilion Mall, the location and price can’t be beaten!

    Greg, 1 night trip with friends, Jul 15, 2020

    Verified Hotels.com guest review

  • 2,0.Poor

    My expectations to stay at Novotel which claimed to be one of the most popular hotel brand in the world was start deteriorated after checked in. Non of the facilities are available except stay at room. Daily breakfast was in fact a simple pack meal. No choices is given. All these should be highlighted clearly during booking. No worth paying the amount for this stay quality. Pls treat your customer better although during the RMCO.

    TERRANCE, 3 night business trip, Jun 29, 2020

    Verified Expedia guest review

  • 4,0.Fair

    businesses trip

    noises fron elevators.cannot sleeping.

    INTEN, 3 night business trip, Jan 13, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    The newly renovated room is nice and cosy. Only area of improvement is wifi, not strong enough and tend to be intermittent. Will definitely come back with family soon!!

    CindyChia, 2 night trip with friends, Jan 8, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Hotel was under renovation. Not much facilities open. The staff are very friendly and helpful. Overall satified.

    5 night family trip, Dec 27, 2019

    Verified Expedia guest review

See all 187 reviews