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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

Ibis Kuala Lumpur City Centre Hotel

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
32 Jalan Yap Kwan Seng, Golden Triangle, Kuala Lumpur, 50450, Malaysia

4-star hotel with spa, near Petronas Twin Towers
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from July 24 2020 to March 31 2021 (dates subject to change).
  • neat&clean place, strategic location, friendly and helpfull staffJul 21, 2020
  • Great property. I would definitely stay here again. It would have been better if the room…Mar 17, 2020

Ibis Kuala Lumpur City Centre Hotel

  • Standard Room, 1 Queen Bed, High Floor
  • Standard Room, 2 Single Beds, High Floor
  • Standard Room, 2 Single Beds
  • Standard Room, 1 Queen Bed
  • Standard Room, 3 Single Beds
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 3 Twin Beds

What’s around Ibis Kuala Lumpur City Centre Hotel

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 11 min walk
  • KLCC Park - 13 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • Kuala Lumpur Convention Centre - 17 min walk
  • Kuala Lumpur Tower - 25 min walk
  • Pavilion Kuala Lumpur - 26 min walk
  • Merdeka Square - 38 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 51 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 31 min drive
  • Kuala Lumpur Titiwangsa Station - 3 min drive
  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • Ampang Park Station - 10 min walk
  • KLCC Station - 12 min walk
  • Kampang Baru Station - 15 min walk
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 684 rooms
  • This hotel is arranged over 33 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Water dispenser
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
Working away
  • Number of meeting rooms - 7
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Asiaspa has 6 treatment rooms including rooms for couples. Services include massages.

The spa is open daily.

Dining

Kampung Kitchen - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Sky Bar - This rooftop bar serves dinner only. Open daily.

Petite Paris Cafe - Onsite café. Open daily.

Ibis Kuala Lumpur City Centre Hotel’s small print

Also known as

  • Ibis Kuala Lumpur City Centre
  • Ibis Kuala Lumpur City Centre
  • Ibis Kuala Lumpur City Centre Hotel Hotel
  • Ibis Kuala Lumpur City Centre Hotel Kuala Lumpur
  • Ibis Kuala Lumpur City Centre Hotel Hotel Kuala Lumpur

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 10:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 100.0 per night

Buffet breakfast is offered for an extra charge of MYR 30 for adults and MYR 15 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ibis Kuala Lumpur City Centre Hotel

  • Does Ibis Kuala Lumpur City Centre Hotel offer free cancellation for a full refund?
    Yes, Ibis Kuala Lumpur City Centre Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Ibis Kuala Lumpur City Centre Hotel currently open?
    This property is closed from July 24 2020 to March 31 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Ibis Kuala Lumpur City Centre Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ibis Kuala Lumpur City Centre Hotel?
    Yes, there's free self parking.
  • Is there a pool at Ibis Kuala Lumpur City Centre Hotel?
    Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Are pets allowed at Ibis Kuala Lumpur City Centre Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Ibis Kuala Lumpur City Centre Hotel?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near Ibis Kuala Lumpur City Centre Hotel?
    Yes, Kampung Kitchen offers local and international cuisine. Nearby restaurants include Tatto (3-min walk), Restoran stadium Negara (3-min walk), and Sassorosso (4-min walk).
  • What is there to do at Ibis Kuala Lumpur City Centre Hotel and nearby?
    Ibis Kuala Lumpur City Centre Hotel has a spa and an outdoor pool, as well as a 24-hour fitness center.

Recent reviews

Fabulous 8,6 From 492 reviews

Very good 8,0
Excellent service from the staff especially the manager, Faizal who arranged from Grab when there was a miscommunication about their shuttle schedule. Aircon in the room wasn’t that cold. Was sweating at night so that was rather uncomfortable. Slamming of doors or dragging of furnitures from the room above / nearby can be clearly heard hence not so good for light sleepers.
Rynn, my2 night trip with friends
Exceptional 10,0
Very clean, good selection of breakfast in the mornings and nice bar. Great location - Close to train station, twin towers a s shopping centre.
au3 night trip
Good 6,0
bad Housekeeping
I reached late in the night and the check-in was fine. Not too great but nothing to complain about either. My biggest problem was with the cleaning services. They would not do my bed daily. It was still undone and messy by the time I came back in the evening. I would leave empty take away coffee cups next to the dustbin so that any drops of coffee left over wouldn’t leave a stain in the dustbin. They were not cleared out. And also the mugs they provide in the room were not cleaned daily( I had used them the previous day). They weren’t even rinsed and kept back.
Swetha, in1 night business trip
Good 6,0
the bathroom needed more attention and the room cleanness left to be desired of
au6 night trip with friends
Exceptional 10,0
Loved our stay here, the place was spotless throughout. The reception guys were very heppful woth a smile on their faces. The bed very comfortable, although very squeaky. The rooftop pool is of course the best thing, what a view. The only minuscule thing i would mention is the cafe in the lobby where we often got coffees or pastries before heading off early ... the coffees and croissants are absolutely tiny. Cute but we needed 6 croissants each. A little bit pointless I thought.
gb4 night romance trip
Fair 4,0
Overall is good except the service during check in. Such cold hospitality in an international hotel chain property is totally unacceptable. Perhaps a no star hostel can easily beat them. Management should really look into this. Grade A in facility can simply fail by a Grade D customer service. I believe you guys can do better.
sg1 night family trip
Very good 8,0
Good
The check-in was fast n smooth. Only set back is the traffic in front of the hotel
my1 night trip
Very good 8,0
Counter staff was friendly and helpful. Always stay at this hotel when I in KL.
LC, sg3 night family trip
Exceptional 10,0
I love IBIS, the room smell fresh and the staff are awesome.
Vin, ph2 night trip with friends
Exceptional 10,0
It was a good hotel,on good location with amazing facilities, it just th swimming pool abit small though
Muhammad Firdaus, my1 night trip

Ibis Kuala Lumpur City Centre Hotel