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PARKROYAL COLLECTION Kuala Lumpur

Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

Exterior
Outdoor pool, sun loungers
COLLECTION Club Premier Double Double | Premium bedding, minibar, in-room safe, blackout drapes
COLLECTION Club Premier Twin | Premium bedding, minibar, in-room safe, blackout drapes
Lifestyle Suite | Premium bedding, minibar, in-room safe, blackout drapes

Overview of PARKROYAL COLLECTION Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur

5.0 star property
Luxury hotel with spa, near Berjaya Times Square

8,6/10 Fabulous

127 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is R1 812
Price available on 2023/03/09
Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

Room options

About this area

What's nearby

  • In Bukit Bintang
  • Berjaya Times Square - 4 min walk
  • Pavilion Kuala Lumpur - 6 min walk
  • KLCC Park - 16 min walk
  • Suria KLCC Shopping Centre - 20 min walk
  • Petronas Twin Towers - 22 min walk
  • Kuala Lumpur Tower - 9 min drive
  • Petaling Street - 8 min drive
  • Merdeka Square - 10 min drive
  • Kuala Lumpur Sentral - 8 min drive
  • Mid Valley Megamall - 15 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 38 min drive
  • Kuala Lumpur International Airport (KUL) - 51 min drive
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Kuala Lumpur KTM Komuter Station - 4 min drive
  • Kuala Lumpur Masjid Jamek Station - 29 min walk
  • Bukit Bintang Station - 2 min walk
  • Imbi Station - 6 min walk
  • Raja Chulan Station - 10 min walk

Restaurants

  • The Tokyo Restaurant. - 3 min walk
  • Food Court Lot 10 - 3 min walk
  • Ichiyutei - 3 min walk
  • Restoran Fong Lye - 3 min walk
  • Tonkatsu Anzu - 3 min walk

About this property

PARKROYAL COLLECTION Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur features a rooftop terrace and puts you within a 5-minute walk of Berjaya Times Square. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with Swedish massages, body wraps, or facials. An outdoor pool, a poolside bar, and a 24-hour fitness center are other highlights at this luxurious hotel. The local sightseeing and comfortable guestrooms get great marks from fellow travelers. The property is just a short walk to public transportation: Bukit Bintang Station is 2 minutes and Imbi Station is 6 minutes.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 527 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (MYR 10 per day)
  • Onsite valet parking (MYR 35 per day)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children's pool

What to do

  • Shopping
  • Access to nearby outdoor pool

Working away

  • 10 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Hindi
  • Indonesian
  • Japanese
  • Malay

Room amenities

Be entertained

  • Smart television
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Dining

Thyme All-Day Dining - Onsite restaurant.
Botanist Lounge & Bar - Onsite lobby lounge. Open daily.
Skye Chill - Onsite café. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 70 for adults and MYR 35 for children

Children & extra beds

  • Rollaway beds are available for MYR 150.0 per day

Parking

  • Covered self parking costs MYR 10 per day
  • Valet parking costs MYR 35 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.

Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards and cash.</p>

Also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does PARKROYAL COLLECTION Kuala Lumpur offer free cancellation for a full refund?
Yes, PARKROYAL COLLECTION Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at PARKROYAL COLLECTION Kuala Lumpur?
As of 06 February 2023, prices found for a 1-night stay for 2 adults at PARKROYAL COLLECTION Kuala Lumpur on 07 February 2023 start from R1 812, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at PARKROYAL COLLECTION Kuala Lumpur?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at PARKROYAL COLLECTION Kuala Lumpur?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at PARKROYAL COLLECTION Kuala Lumpur?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at PARKROYAL COLLECTION Kuala Lumpur?
Yes. Self parking costs MYR 10 per day. Valet parking costs MYR 35 per day.
What are the check-in and check-out times at PARKROYAL COLLECTION Kuala Lumpur?
You can check in starting at 2 PM. Check-out time is noon. Express check-out is available.
What is there to do at PARKROYAL COLLECTION Kuala Lumpur and nearby?
PARKROYAL COLLECTION Kuala Lumpur has a spa and an outdoor pool, as well as a 24-hour fitness center and access to a nearby outdoor pool.
Are there restaurants at or near PARKROYAL COLLECTION Kuala Lumpur?
Yes, there are 3 onsite restaurants. Nearby restaurants include Tonkatsu Anzu (3-min walk), Restoran Beriani Asif (4-min walk), and Nando's (4-min walk).
What's the area around PARKROYAL COLLECTION Kuala Lumpur like?
PARKROYAL COLLECTION Kuala Lumpur is in Bukit Bintang, a short 2-minute walk from Bukit Bintang Station and 4 minutes' walk from Berjaya Times Square. Travelers say the area is central and good for shopping.

Reviews

8,6

Fabulous

8,9/10

Cleanliness

8,9/10

Staff & service

8,5/10

Amenities

8,6/10

Property conditions & facilities

8,9/10

Eco-friendliness

Reviews

10/10 Exceptional

Shukuntila, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Would not recommend
The staff was not very good at communicating and the hotel is very mediocre. They do not do their best to accommodate their guests and cut corners. We had an issue with the AC in our unit and they moved us, but didn’t make any attempt to remedy the situation until we asked and had to get a manager involved. The new room we moved into was dirty. They are not a luxury hotel and certainly don’t treat their guests as such. I felt like I was staying at a 2 star hotel. I would not recommend this hotel to anyone who values cleanliness or customer service. Very disappointing stay.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Staycation
Amazing staycation at Parkroyal Collection KL Lifestyle Suite with my family during Lunar New Year! Pros: - Newly refurbished: Having just completed their renovation, the rooms and facilities (e.g. gym and swimming pool) are clean and well-maintained - Comfortable bed - Club lounge: great check-in experience with friendly staff, decent options provided for evening cocktails Cons: - Parking: parking space does not seem to be rennovated and is very narrow; troublesome payment due to the need to validate parking with frontdesk at the lobby every time before exiting - would be great if it can be done self-service online
Eiden, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oliver, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfort in a good location in Bukit Bintang
What a fantastic place to end my holidays at. It's comfortable, beautiful, and the staff is amazing, friendly and helpful. They made me feel welcome during my whole stay there. My room was spacious and clean, the bed very comfortable as well. There's a pretty and relaxing pool area and gym surrounded by luscious plants. The high-rises around all this give the hotel a very unique vibe. I will stay here again, any time and any day of the week. Good location in Bukit Bintang too, close to shops and public transport if that's your preference. I'm trying to think of anything that wasn't okay, but for me there really weren't any negatives. Maybe install some more options for wall outlets for charging devices with international electronic cables (it really didn't bother me that much, I found a workaround)?
R S, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Reena, 3-night trip
Verified Hotels.com guest review

6/10 Good

Door anti-theft lock chain is malfunction. Bathtub water is never hot.
Wilson, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ong, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nice staff but noisy room
The wall is paper thin. I could hear the kids screaming at the night. But I do wanted to shout out for the housekeeping staff. They are very professional and friendly. They keep my room exceptional clean everyday.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a very nice stay at the Park Royal Collection. Well located with really friendly and helpful staff.
Sonal, 3-night family trip
Verified Hotels.com guest review