Sheraton Hanoi Hotel
Lakefront hotel with spa, near Ho Chi Minh Mausoleum
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Sheraton Hanoi Hotel
Photo gallery for Sheraton Hanoi Hotel
Overview of Sheraton Hanoi Hotel
8,6
Fabulous
Property highlights
- Pool
- Airport transfer
- Air conditioning
- Spa
- Free WiFi
- Gym
K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi, 10000
Main amenities
- Daily housekeeping
- 2 restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
- Health club
- Outdoor tennis court
- Sauna
- Steam room
- Children's pool
- Pool bar
- 24-hour room service
For families
- Children stay free
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Rollaway/extra beds
- Connecting/adjoining rooms available
Room options
View all photos for Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
View all photos for Room, 2 Twin Beds, Non Smoking
Room, 2 Twin Beds, Non Smoking
View all photos for Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
View all photos for Room, 2 Twin Beds, Non Smoking
Room, 2 Twin Beds, Non Smoking
View all photos for Club Room, 1 King Bed, Non Smoking
Club Room, 1 King Bed, Non Smoking
View all photos for Club Room, 2 Twin Beds, Non Smoking
Club Room, 2 Twin Beds, Non Smoking
View all photos for Executive Suite, 1 Bedroom, Non Smoking
Executive Suite, 1 Bedroom, Non Smoking
View all photos for Club Suite, 1 Bedroom, Non Smoking
Club Suite, 1 Bedroom, Non Smoking
View all photos for Club Suite, 1 King Bed, Non Smoking
Club Suite, 1 King Bed, Non Smoking
View all photos for Club Suite, 1 King Bed, Non Smoking
Club Suite, 1 King Bed, Non Smoking
About this area
What's nearby
- In Tay Ho
- West Lake - 1 min drive
- Ho Chi Minh Mausoleum - 4 min drive
- Dong Xuan Market - 4 min drive
- O Quan Chuong - 4 min drive
- Thang Long Water Puppet Theatre - 5 min drive
- Hanoi Old Town Night Market - 5 min drive
- Hoan Kiem Lake - 5 min drive
- St. Joseph's Cathedral of Hanoi - 6 min drive
- Hanoi Opera House - 5 min drive
- Vietnam National Convention Center - 11 min drive
Getting around
Restaurants
- The Slavic Teahouse - 2 min walk
- Oriberry Coffee - 2 min walk
- Sheraton Club Lounge - 3 min walk
- PingPong Cafe & Decor - 2 min walk
- Hanoi Taco Bar - West Lake - 1 min walk
About this property
Sheraton Hanoi Hotel
Languages
Chinese (Mandarin), English, Japanese, Korean, Vietnamese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Social distancing measures in place
Safety measures
Hand sanitizer provided
This information is provided by our partners.
At a glance
Hotel size
- 299 rooms
- Arranged over 18 floors
Arriving/Leaving
- Check-in time from 3:00 PM - midnight
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- The check-in location differs from the property location; to check in, go to Club Lounge
- Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
- If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
- Babysitting*
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms (3-device limit)
Parking
- Free onsite self parking
- Wheelchair-accessible parking and van parking on site
- Onsite parking limited
- Height restrictions apply for onsite parking
Transfers
- Airport shuttle on request (available 24 hours)*
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
- 2 restaurants
- Bar/lounge
- Poolside bar
- Coffee shop
- Coffee/tea in a common area
- Private dining
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Children's pool
- Playground
- Babysitting (surcharge)
- Children's menu
What to do
- Tennis
- Fitness classes
- Yoga classes
- Shopping
- Pool table
- Foosball
- Bicycle rentals nearby
- Golfing nearby
Working away
- 24-hour business center
- 10 meeting rooms
- Computer station
- Conference center (14854 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Pool loungers
- Pool umbrellas
Facilities
- 1 building/tower
- Built in 2004
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Health club
- An outdoor pool
- Designer stores on site
- Full-service spa
- Outdoor tennis court
- Sauna
- Massage/treatment rooms
- Steam room
- Banquet hall
Accessibility
- Wheelchair accessible
- Braille/raised signage
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Assistive listening devices in meeting rooms
- Wheelchair-accessible van parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Low-height counter/sink
- Lever door handles
- Stair-free path to entrance
Room amenities
Be entertained
- 37-inch TV
- Cable TV channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Coffee/tea maker
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Turndown service
- Select Comfort mattress
- Rollaway/extra bed (surcharge)
- Bed sheets provided
What to enjoy
- Fireplace
Freshen up
- Private bathroom
- Shower/tub combination
- Eco-friendly toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi (3-device limit)
- Phone
- Electrical adapters/chargers
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Recycling
Special features
Spa
Oasis Relaxation has 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Dining
Oven D'or - Onsite restaurant. A children's menu is available. Reservations are required.
Hemispheres - Overlooking the garden, this steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
De Javu - This bar specializes in international cuisine and serves dinner and light fare. Open daily.
Lobby Lounge - Onsite coffee shop. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately USD 25 for adults and USD 12.5 for children
- Airport shuttle service is offered for an extra charge of USD 120 per vehicle (return, maximum occupancy 8)
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Babysitting is available for an extra charge
- Rollaway beds are available for USD 35.31 per night
Parking
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Pool access available from 6:00 AM to 7:00 PM
- Children under 12 years old are not allowed in the swimming pool without adult supervision
- Children under 12 years old are not allowed in the spa without adult supervision
- Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place and guests are provided with hand sanitizer.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses wind energy.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hanoi Hotel Sheraton
Hanoi Sheraton
Hanoi Sheraton Hotel
Hotel Sheraton Hanoi
Sheraton Hanoi
Sheraton Hanoi Hotel
Sheraton Hotel Hanoi
Sheraton Hotel Hanoi Hotel
Sheraton Hanoi Hotel Hotel
Sheraton Hanoi Hotel Hanoi
Sheraton Hanoi Hotel Hotel Hanoi