Evergreen Smoky Mountain Lodge & Convention Center

Photo gallery for Evergreen Smoky Mountain Lodge & Convention Center

Primary image
Seasonal outdoor pool
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi

Overview of Evergreen Smoky Mountain Lodge & Convention Center

Evergreen Smoky Mountain Lodge & Convention Center

3.0 star property
Mountain hotel with conference center, near Dolly Parton's Stampede Dinner Attraction
1 161 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is R923
Price available on 2022/06/30
Map
4010 Parkway, Pigeon Forge, TN, 37863
Main amenities
  • Daily housekeeping
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Conference center
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Convenience store
  • Vending machine
  • Conference space
For families
  • Children stay free
  • Microwave
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Dolly Parton's Stampede Dinner Attraction - 8 min walk
  • Pigeon Forge Factory Outlet Mall - 40 min walk
  • LeConte Center At Pigeon Forge - 43 min walk
  • Big Top Arcade - 3 min drive
  • Patriot Park - 3 min drive
  • Smoky Mountain Ziplines - 6 min drive
  • Pigeon Forge Gem Mine - 4 min drive
  • The Comedy Barn Theater - 5 min drive
  • The Ripken Experience - Pigeon Forge - 5 min drive
  • Lumberjack Feud - 5 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 58 min drive
  • Area shuttle (surcharge)

About this property

Evergreen Smoky Mountain Lodge & Convention Center

At Evergreen Smoky Mountain Lodge & Convention Center, you'll be just a 5-minute drive from Dolly Parton's Stampede Dinner Attraction and LeConte Center At Pigeon Forge. Guests can enjoy the seasonal outdoor pool, and downhill skiing and rafting are nearby. Also, Island at Pigeon Forge and Titanic Museum are within a short drive. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Offsite

  • Area shuttle within 10 miles*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service

Taking the kids

  • Children stay free
  • Grocery/convenience store
  • Pool gate

What to do

  • Golfing nearby
  • Rafting nearby
  • Downhill skiing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (12000 square feet of space)

Services

  • 24-hour front desk

Facilities

  • 2 buildings/towers
  • Built in 1972
  • Terrace
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Languages spoken

  • English

Room amenities

Be entertained

  • 27-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from March to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Ramada Hotel Pigeon Forge South
Ramada Pigeon Forge South
Pigeon Forge Ramada Inn
Ramada Inn Pigeon Forge Tn
Ramada Pigeon Forge - Parkway Hotel Pigeon Forge
Ramada Pigeon Forge South Hotel
Ramada Wyndham Pigeon Forge South Hotel
Ramada Wyndham Pigeon Forge South
Evergreen Smokey Mountain Lodge CVA
Evergreen Smoky Mountain Lodge Convention Center
Evergreen Smoky Mountain Lodge & Convention Center Hotel
Evergreen Smoky Mountain Lodge & Convention Center Pigeon Forge

Frequently asked questions

Overall score and ratings

5,6

5,6/10

Cleanliness

6,2/10

Staff & service

5,2/10

Amenities

5,3/10

Property conditions & facilities

5,6/10

Eco-friendliness

6/10 Good

Lisa, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel to stay at.
It was on our 4th day of a 6 day stay that they finally cleaned our room after numerous requests. They kept saying we had the "Do Not Disturb" sign on the door, told them we didn't even have a sign in our room. The air conditioner didn't work with the weather in the mid to high 90's and heat advisories. Our room stayed about 80 degrees. Requested they fix it. Was told would have it looked at next morning. Came back to the room and it still wasn't fixed, asked them about it, was told the guy didn't come in that day. The front desk girls were rude and extremely unhelpful. You would think they would have made some effort to fix the air conditioner, but no effort was made. If I could give them a negative 5 Star I would have. Will never stay there again.
5-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The room was dirty. Shower dingy, no pressure water. Smelly… beds lumpy the beds were sloppily made.
Megan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
Great place.. huge! I enjoyed being on the top floor away from the pool.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Michael, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

It was a great stay! The only complaint I had was the carpeting was old.
Kelly, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Dirty linens , bathroom had used wash rags, office only offered to clean the room the next morning
Duane, 2-night trip
Verified Hotels.com guest review

6/10 Good

Amanda, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Michelle, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Badly needs updating
Check in was fine. The outdoor pool looked okay although we didn't use it. The rooms are in need of updating. The carpet was worn and dirty. The walls and doors need painting/replacing. The secondary lock on the door was broken. The bathroom was okay although drab looking. If it had been more budget friendly I could have understood, but the price was in line with much nicer places we have stayed at in Pigeon Forge.
GARY, 1-night family trip
Verified Hotels.com guest review