Wilderness at the Smokies - Stone Hill Lodge

Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

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Water park
Water park
Water park
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Wilderness at the Smokies - Stone Hill Lodge

Wilderness at the Smokies - Stone Hill Lodge

3.5 star property
Family-friendly resort with free water park, connected to the convention center, near Sevierville Convention Center

8,2/10 Very good

1 865 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
190 Gists Creek Road, Sevierville, TN, 37876
Main amenities
  • Daily housekeeping
  • 7 restaurants and 3 poolside bars
  • 3 bars/lounges
  • Indoor pool and lazy river
  • Outdoor pool access
  • Free water park
  • Fitness center
  • Seasonal outdoor pool
  • Children's pool
  • Waterslide
  • Room service
  • 2 coffee shops/cafes
For families
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Microwave
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Sevierville Convention Center - 8 min walk
  • Sevierville Golf Club - 2 min drive
  • Dolly Parton Statue - 4 min drive
  • NASCAR SpeedPark Smoky Mountains - 8 min drive
  • Tanger Outlets - 13 min drive
  • Smoky Mountain Opry - 12 min drive
  • WonderWorks - 13 min drive
  • Hatfield and McCoy Dinner Show - 14 min drive
  • Titanic Museum - 13 min drive
  • The Grand Majestic Theater - 9 min drive
  • Castle Of Chaos - 10 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

About this property

Wilderness at the Smokies - Stone Hill Lodge

Wilderness at the Smokies - Stone Hill Lodge features a free water park and puts you within a 10-minute walk of Sevierville Convention Center. Guests can hang out at the indoor pool or lazy river, or grab a bite to eat at Hidden Trail Bar and Gril, which is one of 7 restaurants and serves breakfast, lunch, and dinner. There are 3 poolside bars, a fitness center, and in-room conveniences like refrigerators and microwaves. Fellow travelers say good things about the helpful staff and family-friendly amenities.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 234 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Property amenities

Food and drink

  • 7 restaurants
  • 3 bars/lounges
  • 3 poolside bars
  • 2 coffee shops
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Bowling alley
  • Playground
  • Children's menu
  • Pool gate
  • Lifeguard on site

What to do

  • Bowling alley
  • Mini golf
  • Ice skating
  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • 2 meeting rooms
  • Conference center (200000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2008
  • ATM/banking
  • Fitness center
  • 36 holes of golf
  • An indoor pool
  • Seasonal outdoor pool
  • Free water park
  • Arcade/game room
  • Golf clubhouse on site
  • Golf pro shop on site
  • Lazy river
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages spoken

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hidden Trail Bar and Gril - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Thirsty Miner Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill - This poolside family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace - Onsite coffee shop. Open daily.
Grizzly Grill - Onsite restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 32.87 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Shuttle service
    • Internet access (may be limited)
    • In-room coffee
    • Parking
    • Housekeeping

Optional extras

  • Early check-in can be arranged for an extra charge of USD 60.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 40.00 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from April to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Frequently asked questions

Overall score and ratings

8,2

Very good

8,4/10

Cleanliness

8,4/10

Staff & service

8,4/10

Amenities

8,3/10

Property conditions & facilities

8,4/10

Eco-friendliness

6/10 Good

Our stay was good overall. We had 2 children (10 yrs old) with us. They had a blast. Only thing that would make ;it better is if they had some kind of continental breakfast or coffee in the lobby or something. Who wants to drag all the children over to the other hotel and eat. With the prices it could provide some kind of breakfast lie that. Rooms were clean . Beds very comfortable
sandra, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family vacation
Everyone enjoyed themselves. The staff was very friendly, and helpful.
Diana, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing family vacation destination
My kids had a blast at Wilderness at the Smokies! The hotel was clean and comfortable and many emmenities for water features and food for the family! Will be going yearly!
Taylor, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Had a bad smell in the hallway and room smelled musty.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Water parks for the win.
Water parks were great. The indoor water park was a little messy. Staff was very helpful and friendly. Our room had 2 queens and a sofa bed. It was very dark and super cold which felt good at first and while sleeping but almost froze us out. Tried to change temperature in room at thermostat but did not help. Cleanliness of room was okay however there was a weird stain on sheets by the foot of the bed. Probably attempt to hide it by the maid. Also the toilet had one of the screws loose so the seat was sliding every where. If it were simply for the room I would stay somewhere else however the water parks make the hotel worth the stay.
Melissa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Well i had a wonderful time took my daughter for her birthday. She had a blast. The trolley ran ever 10 min just like they said
Michael, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Had fun but likely will not return.
We had fun. Hotel was very clean. Bed was so uncomfortable that no one in our family of 6 was able to get rest. Water parks were fun but not as expected.
Christian, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Go for the waterpark and bring sandwiches
Water was amazing, building was built well. The staff look one week into a two week notice. Not nice personal or engaging. Maybe it's the heat but none were pleasant but also not rude. Just awkward... Food awful. Esp the buffet. Waste of 100. The drink machines were all out of syrup. But it's was a blast in the waterpark. Makes the rest seem small issues
Jarren, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Clean room good facilities
Luther, 1-night family trip
Verified Hotels.com guest review