Capetonian Hotel

I selected this hotel as it was well priced and close to my work. I realise that it is undergoing a renovation, but I was in one of the still-to-be-renovated rooms. I had a great view and the breakfast was good. The room itself though was like a flashback to the 80s. Dated bathroom, small bed with lumpy pillows, and strange room layout which meant one could only watch TV from the chair by the desk would make me think long and hard before selecting this hotel again.

The staff was very friendly and helpful. The food is great. I have stayed in the old room and it was good. I think the refurbished rooms are better but the comfort and cleanliness is as good in the old room

We arrived a little early and was asked to wait a moment for them to check on our room. About 10 min later we were told our room was ready. Checked in under 5min and was escorted to our room as well. The room was very spacious and we loved the fact that we got 2 bedrooms in our room as we were a couple and a 3rd adult. We also had our own bathroom on suite which was great and gave us some privacy as well. The hotel is currently busy with reservations although it did not cause any inconvenience to us. Breakfast was amazing and a wide variety of food and lots of it freshly made while you wait for the chefs. The beds were very comfortable and great water pressure in showers. Complementary bottle water in the room as well. Nice touch guys. We will definitely stay here again when we’re in Cape Town.

Lights in the bathroom didn’t work, aircon was super noisy and genera condition was quite poor. Not for me

Will not book this place again.... This place does not deserve a 4 star rating should be a 1 star... This hotel is old everything is old and not well maintained carpets are stained bathroom are old and cramped.... House keeping doesnt even do their job properly.I had to keep on calling for towels and toilet paper after they so call cleaned the room an for a 4 star and not even give proper toilet paper they give cheap 5rand toilet paper.. Breakfast staff look like they don't want to work there... Don't let this hotel fool you only the receptionit area looks nice to fool you

Exellent place with everything. The only disturbing factor was big cockroach in the room. Otherwise the hotel is exellent in everything.

Needs modernisation

It’s not clean their food is disgusting I will never sleep there

The music in the corridors was disturbing late night and early morning and I had to phone to have it turned off. The breakfast was really not 4 star quality either. Food not cooked and ready and dishes standing empty without it being refilled

Whilst the staff were friendly and wanted to help and it seems they are doing maintenance and some upgrades, we found the hotel to be tired looking and not very clean. Our bedroom floor was very dirty and even after advising Housekeeping nothing was done about it. The shower drain was blocked, the hot water takes about 15 minutes to arrive in the shower and the balcony door was broken and very difficult to open. We tried having dinner in the restaurant but the menu is extremely limited and ended up eating out each night. Breakfast is reasonable but nothing exciting. We put laundry in on one day and lost a shirt, this was reported to management but nothing was done about it and we were still charged over R400.00 for the laundry and the privilege of them loosing our shirt. Their only reaction was to come to our room and give us a letter telling us not to leave valuables in our room. We are not sure how this relates to them loosing our shirt in their laundry....... There is parking in front of the hotel but it is on street parking public parking with no security so it is not very secure. We were accosted on two occasions by homeless people begging for money as we were locking up our car. WiFi is very poor. We eventually booked out one night early as it was not pleasant being there. We were not offered a discount or rebate for that night even though we had paid upfront for the stay but we were just happy to leave. I would certainly not recommend the hotel to anyone.