Park Inn by Radisson Berlin Alexanderplatz

lack of choice at breakfast and room not cleaned daily

1. Toilet and shower cabin are separated from the rest of the room only with a glass wall. It gives visitors no privacy at all. You enter the shower&toilet directly from the bedroom. So there is no private place to change you clothes. 2. Interior design looks way better in the pictures. In fact, there are old carpets everywhere, corridor walls are painted with old fashioned oil paint. Ceilings are super low. 3. We have been waiting 1,5 h to be served at the breakfast, since due to covid-19 there was no open buffet. What is more, the breakfast itself was not good. There were no vegetables available. 4. In order to access roof top terrace hotel guests have to buy a 4 EUR ticket, the same price as for everyone from the outside. 5. Wi-Fi is limited. 6. No bottled water provided in the hotel room. 7. Very long quee for the reception desk. It took us more then 30 minutes to check in. What is more, this area is in awful conditions and definitely spending time there is not a comfortable experience

This property was in a great location to explore Berlin. It was close to many transportation options. The breakfast buffet was outstanding.

The lady at the customer service desk was exceptional helpful and very nice when I asked for directions to places

View was amazing! And we loved the feeling !

No air conditioning during the winter months when outside temperature is at a certain level. Upon complaining, a desk fan was offered as "air conditioning". Very long queues to check in and out at reception and had to pay to store luggage in hotel. Access to rooftop chargeable (even for hotel guests).

This hotel have just two good points; the location and the shower ( good pressure) . I found under my bed a half-full bottle of water which was not mine and a used plaster. I was horrified. The night shift reception staff were a little unhelpful.

I did not like the temperature of the rooms was too hot. The guest should have the option to choose the temperature of the room. I could not sleep well due too warm temperature of room.

Great location and you literally cannot miss the hotel as the signage is right at the top! Breakfast was a good selection of food and was enjoyable. The only downside was the smallness of the room and the terrible pillows! They were flatter than the pancakes offered at breakfast! Thankfully when I asked for extra pillows they brought them up, but it didn’t really change the comfort factor by too much. Overall, would recommend others to stay!

There were always friendly staff who, despite my total inability to speak German were able to communicate well in English.