We booked this Hilton hotel 4 months in advance, expecting a resort-like experience due to its beachfront location, but we were sorely disappointed and left after just two nights.
First, there was loud construction next door, making it impossible to enjoy meals or relax by the pool. Both pools were tiny and right beside the construction site, which made the entire outdoor area uncomfortable. Breakfast was poorly prepared; the steak was tough and unseasoned, the egg overcooked, and the potatoes were soggy and clearly old.
The service was also disappointing. The room phone didn’t work, and when we finally reached reception through a complicated process, our coffee order never arrived. The shampoo and conditioner containers were empty, and despite requesting room cleaning, no one showed up after 6 hours. To top it off, the towels were rough and old, and the windows couldn’t be opened.
We ended up moving to another hotel nearby, Carllion, which provided a much better experience for the same price. Overall, this Hilton fell far short of expectations, and we wouldn’t recommend it.