Not sure where to start, from finding hair in our towels on daily basis to toiletries and cups not being replaced daily. The only staff that spoke English were at the reception, the reception staff were helpful but did looked puzzled when asked for cups and toiletries and clean towels. We had a day when room was not cleaned even though we have requested the room to be cleaned.
Strong smell of pot smoking in corridors, lifts, outside the hotel, guests arguing all night and dogs barking.
The parking smelled of urine and people used it as a dump site, we saw a TV being left in the parking as well as urine bottles.
The only thing the hotel has going for is the location, it is 5 minutes away from Disney Springs and about 15 minutes away from outlet shopping centre.
For British travellers this is rated as a 4 star Hilton Crowne Plaza, however it is nothing like the standard of Hilton Crowne Plaza in the UK.