Firstly, my room had no air conditioning in August. I asked for a fan and was promised one, but it never arrived. My room was on the ground level facing a parking lot, so I could not leave the window open at night. As a result, my sleep was very limited. Secondly, the desk clerk gave a key to my room to some couple at 11pm one night, so they walked into my room when I wasn't dressed. Finally, the desk clerk promised to compensate me for my terrible experience and I never heard from the hotel.