John F. Kennedy Intl. Airport (JFK) - 56 min drive
Stewart Intl. Airport (SWF) - 86 min drive
Penn Station - 11 min walk
New York W 32nd St. Station - 14 min walk
Grand Central - 42 St. Station - 17 min walk
42 St. - Port Authority Bus Terminal Station - 3 min walk
34 St. - Penn Station - 7 min walk
Times Sq. - 42 St. Station - 7 min walk
Restaurants
Frames Bowling Lounge - 2 min walk
Dear Irving on Hudson - 4 min walk
Blue Ruin - 2 min walk
The Joyce Public House - 3 min walk
2 Bros Pizza - 2 min walk
About this property
Candlewood Suites New York City-Times Square, an IHG Hotel
When you stay at Candlewood Suites New York City-Times Square, an IHG Hotel, you'll be in a great location, within just a 10-minute walk of Times Square and Broadway. Also, Madison Square Garden and Macy's are within just a 10-minute walk. Fellow travelers say good things about the helpful staff and location. Public transportation is just a short walk: 42 St. - Port Authority Bus Terminal Station is 3 minutes and 34 St. - Penn Station is 7 minutes.
Languages
English, Russian, Spanish
At a glance
Hotel size
188 rooms
Arranged over 32 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (up to 36 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (USD 75.00 per day)
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Room service
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Room amenities
Be entertained
DVD player
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchenette
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Housekeeping (on request)
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 17.21 per accommodation, per night
Optional extras
Housekeeping is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Parking
Valet parking costs USD 75.00 per day
Parking height restrictions apply
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property is professionally cleaned.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S
Frequently asked questions
Does Candlewood Suites New York City-Times Square, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites New York City-Times Square, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites New York City-Times Square, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 75 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites New York City-Times Square, an IHG Hotel?
Yes. Valet parking costs USD 75.00 per day.
What are the check-in and check-out times at Candlewood Suites New York City-Times Square, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Candlewood Suites New York City-Times Square, an IHG Hotel?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at Candlewood Suites New York City-Times Square, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Does Candlewood Suites New York City-Times Square, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around Candlewood Suites New York City-Times Square, an IHG Hotel like?
Candlewood Suites New York City-Times Square, an IHG Hotel is in Manhattan, a short 3-minute walk from 42 St. - Port Authority Bus Terminal Station and 7 minutes' walk from Times Square. Travelers recommend the hotel for its walkable location.
Candlewood Suites New York City-Times Square, an IHG Hotel Reviews
Reviews
8,2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,2/10
Cleanliness
8,4/10
Staff & service
8,0/10
Amenities
7,8/10
Property conditions & facilities
8,0/10
Eco-friendliness
Reviews
10/10 Exceptional
26 December 2024
Juana E.
Juana E., 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
John
John, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Arthur
Arthur, 3-night trip
Verified Hotels.com guest review
6/10 Good
20 December 2024
Clean nice but not without hiccups.
We were on the street side so if you have hard time sleeping ask for none street side room. The heat even after turned down to 68 was very hot in room. We had trouble sleeping first night. 2nd night we decided to turn off heat and use fan to drown out street noise. Slept much better. Bed was fine for me but my sister said it was too hard for her. Older hotel so you can see mainly in bathroom that it’s in need of remodel but was clean and sufficient for what we needed. We had a hiccup with using valet service as our car was brought around 1 and 1/2 hours after being told 45-1 hour causing some anxiety with making my flight. All worked out and I think it was the young man behind counter who may have done something wrong. He was very nice and extended our room so we could wait up there and they would text me when car was around. This was something offered and not asked for so I give credit for trying.
Pamela
Pamela, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
20 December 2024
Front desk:
Efan: GREAT
Kenneth: TERRIBLE & RUDE, a petty martinette, he should not be in customer service-no talent for that.
Hipanic lady: ok, but not too interested.
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
19 December 2024
Kiara
Kiara, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Great hotel
It was an amazing experience with an awesome location to Times Square and subway all other places. Stuff were friendly and helpful. Everyday complimentary coffee, tea etc! Room was very nice and clean and comes with full size fridge, dinnerware and utensils! We were happy and satisfied! P.S the only downside was curtains didn’t shut all the way
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
16 December 2024
Very practical
The hotel definitely shows its age with rust, multiple coats of paint, stained and yellowed towels, etc. So, not the destination for a honeymoon or romantic getaway BUT a very practical destination for a clean hotel with good and friendly staff and working amenities. I'll definitely come back for any extended stays. The rate was good and having a fully stocked kitchenette and free washing machines in the basement saved a lot of money. Worth mentioning twice that the staff members were great.
George
George, 4-night trip
Verified Hotels.com guest review
6/10 Good
12 December 2024
Just OK
Good location. Front desk staff were helpful, but room was very musty; AC/heating unit fan ran continuously, even when it shouldn't have; No cleaning service (including towels) for the 3-night visit (every 7 days unless you request something of desk).
David
David, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Great find
The staff was extremely welcoming and very helpful with everything we needed. Rooms were very spacious and cozy. Great fridge size. Overall exceded my expectations
Sherry
Sherry, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
10 December 2024
Keith
Keith, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Good location in NYC
My stay was a pleasant surprise. The location was perfect. Not too far from anything. The room was sufficient and clean. Easy check in with the ability for them to hold our bags while we explored. We could also do that when we checked out as well. Only issue we had was the shower curtain didn't stay closed. It was a fight every morning to somehow hook it to something. Other than that no complaints.
Janelle
Janelle, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
09 December 2024
Pleasant surprise at Candlewood Suites
My stay was quite pleasant as the room was quite spacious for the price. It also had a host of other amenities to which I was not expecting (e.g., kitchenette) and proved to be quite useful. The queen-sized bed was also very comfortable and provided much needed rest especially after a long tiring day. The bathroom was likewise clean and had good hot water supply. Overall, think it is a perfect hotel to stay in without breaking your bank account.
Edgar
Edgar, 13-night business trip
Verified Hotels.com guest review
10/10 Exceptional
04 December 2024
BETTY
BETTY, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
04 December 2024
Cindy
Cindy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
03 December 2024
Stay was great staff was very attentive and helpul we will be back next year for our yearly Dave Matthews Band show at MSG
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
6/10 Good
01 December 2024
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Sonia
Sonia, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
24 November 2024
We got two hotel room in Candel Wood . It is 8/10 mins walk to time square, however if you planning to stay less then 7 days no
Cleaning service. Only limited water. We were not happy with our stay. Stuff was friendly but rooms were not clean. If possible we would cancel it but it wasn’t. Hope they can improve. Definitely not recommended.
Abdul
Abdul, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Nice
No frills but definitely nice. Everything worked well and was clean and comfortable
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
18 November 2024
Convenient for Times Square
Convenient location near Times Square and not far from the Navy Yards. No servicing of rooms if you stay less than 7 days which is a long time although you could have asked. Free laundry and gym a bonus but housekeeping staff speaking loudly outside the room early every morning disappointing as was the fact the room keys demagnetised daily and we were on the 25th floor and had to go back down every night to get them recut until we realised and had them recut as we came in.
Julia
Julia, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
zheng
zheng, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Michael
Michael, 4-night trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Gary F
Gary F, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Would stay again
Front desk and check in was easy and smooth. It’s not the newest but you get exactly what you pay for. Clean and tidy. They’re a little slow when requesting extra towels, etc but it all worked out. Most posts complaining about it not being the newest and nicest don’t want to pay for that luxury so just enjoy and appreciate what you paid for and being so close to time square