Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 3 min drive
Jacksonville International Airport (JAX) - 21 min drive
St. Augustine, FL (UST-Northeast Florida Regional) - 40 min drive
Jacksonville Station - 21 min drive
Restaurants
McDonald's - 2 min drive
Sonic Drive-In - 4 min drive
Burger King - 3 min drive
Hook Fish & Chicken - 9 min walk
Dick's Wings & Grill - 10 min walk
About this property
Holiday Inn Express and Suites Jacksonville East, an IHG Hotel
At Holiday Inn Express and Suites Jacksonville East, an IHG Hotel, you'll be within a 15-minute drive of St. Johns Town Center and EverBank Stadium. For a workout, you can visit the fitness center or go for a morning swim at the seasonal outdoor pool. Also, Jacksonville Cruise Terminal and Mayo Clinic Florida are within a short drive. Fellow travelers love the helpful staff and breakfast.
Languages
English, Filipino, Russian, Spanish
At a glance
Hotel size
101 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 8:00 AM
Express check-out available
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Designated smoking areas
No alcohol served on site
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Traveling with children
Grocery/convenience store
Fence around the pool
What to do
Beach nearby
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Sailing nearby
Water skiing nearby
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
Built in 2007
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
What to enjoy
In-room massage
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
The seasonal pool is open from March to November
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East
Holiday Inn Express Suites Jacksonville East
Holiday Inn Express Suites Jacksonville East an IHG Hotel
"Holiday Inn Express Suites Jacksonville East an IHG Hotel"
Frequently asked questions
Does Holiday Inn Express and Suites Jacksonville East, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express and Suites Jacksonville East, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: 8:00 AM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel and nearby?
Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities like a seasonal outdoor pool and a fitness center.
Holiday Inn Express and Suites Jacksonville East, an IHG Hotel Reviews
Reviews
8,2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,4/10
Cleanliness
8,6/10
Staff & service
8,2/10
Amenities
8,2/10
Property conditions & facilities
8,8/10
Eco-friendliness
Reviews
10/10 Exceptional
05 January 2025
Very helpful staff property was very clean and cleaned the rooms
Juan
Juan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
03 January 2025
Deborah
Deborah, 2-night trip
Verified Hotels.com guest review
8/10 Very good
02 January 2025
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
29 December 2024
David
David, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 December 2024
Barking dogs
The only problem was the barking dogs across the hall from us
Kimberly
Kimberly, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Vianca
Vianca, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Stay was great and the staff very accommodating
MARK
MARK, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
April
April, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Sandy
Sandy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
07 December 2024
Egendran
Egendran, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
05 December 2024
Would stay again
I really enjoyed my stay here. The staff was friendly and the bed might have been the most comfortable I’ve ever slept in
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Christian
Christian, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Mohammed
Mohammed, 1-night family trip
Verified Hotels.com guest review
6/10 Good
16 November 2024
Kelly
Kelly, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
09 November 2024
Clean room and good breakfast! Good place to family.
Eunjung
Eunjung, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Great weekend stay!
We loved the spaciousness of the room, perfect for my husband and small child. Loved the name brand products for hand washing, lotion, body wash, hair shampoo, and hair conditioner. The breakfast setup was great - solid options for various diets and especially liked the hot items. The gym as just off the lobby and did not feel claustrophobic that some hotel gyms tend to feel. The only knock I would have is the thinness of the walls on the door that lead to the hall. We could hear people coming in and out through the night (might have been a more busy weekend but we heard a lot more people coming through the hallways than I hear at other hotels.)
Janine
Janine, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 October 2024
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
6/10 Good
07 October 2024
My wife was with me on this 4 night trip. I had to ask two times for more towels and wash cloths. And, they are very thin and threadbare.
No coffee pot in my room.
Kevin
Kevin, 5-night romance trip
Verified Travelocity guest review
10/10 Exceptional
07 October 2024
Tracy
Tracy, 1-night trip
Verified CheapTickets guest review
10/10 Exceptional
03 October 2024
The rooms were very big! All the staff that we interacted with was nothing but helpful and super nice! The breakfast was good too!! Will definitely book here if I’m ever back in the area.
Lupita
Lupita, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
02 October 2024
Irnie
Irnie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
01 October 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Elizabeth
Elizabeth, 3-night trip
Verified Expedia guest review
8/10 Very good
29 September 2024
Really enjoyed the renovated rooms. Lots of bathroom counter space. Room was clean, good breakfast.