Escape to the sun-kissed shores of Hyatt Zilara Riviera Maya Adults Only All Inclusive, where luxury meets tranquility. Indulge in a rejuvenating hot stone massage at the spa, or sip on a refreshing cocktail at the swim-up bar and poolside bar. With designer stores, live concerts and shows, fitness classes and yoga classes available daily - there is something for everyone.
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710
What's nearby
El Camaleón Mayakoba Golf Course - 6 min drive - 3.9 km
Gran Coyote Golf - 8 min drive - 6.7 km
Tres Rios Ecopark - 8 min drive - 3.8 km
Playa Xcalacoco - 10 min drive - 8.1 km
Maroma Beach - 15 min drive - 9.8 km
Getting around
Cancun Intl. Airport (CUN) - 44 min drive
Tulum Intl. Airport (TQO) - 110 min drive
Cozumel Intl. Airport (CZM) - 14 miles/22.5 km
Restaurants
Black & White - 8 min drive
Beach Bar - 9 min drive
Jaal-Ha - 9 min drive
Coco Café - 1 min walk
Bluemoon - 8 min drive
About this property
Hyatt Zilara Riviera Maya Adults Only All Inclusive
At Hyatt Zilara Riviera Maya Adults Only All Inclusive, you can hit the beach to retreat to a cabana or practice yoga, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Capri Grille, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 4 bars/lounges, a poolside bar, and a fitness center. The pool and helpful staff get great marks from fellow travelers.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Bartending
Language
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Languages
English, German, Portuguese, Serbian, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
291 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free secured, uncovered on-site self-parking
Free secured, uncovered on-site valet parking
On-site parking is limited
Other information
Designated smoking area (fines apply)
Caters to adults only
LOB_HOTELS
Property amenities
Food and drink
4 restaurants
4 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
24-hour room service
Water dispenser
What to do
On the beach
Free beach club
Beach yoga
Fitness classes
Concerts/live shows
Evening entertainment
Karaoke
Shopping
Pool table
Table tennis
Access to nearby outdoor pool
Free use of nearby fitness center
Working away
2 meeting rooms
Conference space (6747 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Free bicycle rentals
Pool cabanas (surcharge)
Beach towels
Pool loungers
Pool umbrellas
Romance packages
Facilities
3 buildings/towers
Built in 2003
ATM/banking
Garden
Terrace
Communal living room
Fitness center
An outdoor pool
Bicycle parking
Full-service spa
Hot tub
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
STAR_OUTLINE
Special features
Spa
The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dining
Capri Grille - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Tempest - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Comedor - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Lola Restaurant - This theme restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
MONETIZATION_ON
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 7:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only
HELP_OUTLINE
Frequently asked questions
Does Hyatt Zilara Riviera Maya Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Zilara Riviera Maya Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Yes, there's free self and valet parking. Parking spots may be limited.
What are the check-in and check-out times at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.
Is there an onsite casino at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Hyatt Zilara Riviera Maya Adults Only All Inclusive and nearby?
Have fun with onsite activities like beach yoga and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Zilara Riviera Maya Adults Only All Inclusive also has 4 bars, an outdoor pool, and a fitness center, as well as beach cabanas, a garden, and access to a nearby outdoor pool.
Are there restaurants at or near Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Yes, there are 4 onsite restaurants, featuring Italian cuisine.
Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hyatt Zilara Riviera Maya Adults Only All Inclusive like?
Hyatt Zilara Riviera Maya Adults Only All Inclusive is located on the waterfront in Riviera Maya. Popular attractions include Maroma Beach, which is 20 minutes away by car.
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Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews
Reviews
8,8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,4/10
Cleanliness
9,4/10
Staff & service
8,8/10
Amenities
9,0/10
Property conditions & facilities
9,0/10
Eco-friendliness
Popular mentions
Service staff
Food
Room
Beach
Drinks
Restaurant
Entertainment
Buffets
Recreation
Spa
What guests liked
The pool area was clean, well-maintained, and offered a great spot for relaxation. (55 reviews)
The beach was stunning, clean, and had plenty of space with clear and warm water. (56 reviews)
The spa at this property is highly praised for its tranquil atmosphere, excellent staff, and top-notch treatments. (18 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
18 July 2025
Excellent and unfogettable
Our experience was excellent. Thanks
Hugo
Hugo, 1-night trip
10/10 Exceptional
27 April 2025
Great stay!
Mariana
Mariana, 6-night trip
10/10 Exceptional
30 April 2025
Beautiful beaches and excellent food
monica
monica, 3-night trip
10/10 Exceptional
22 April 2025
Loved the stay and loved the staff.
Korea
Korea, 3-night trip
10/10 Exceptional
27 March 2025
The staff were absolutely amazing and we had the best time staying here!
Brianna Lea
Brianna Lea, 3-night trip
10/10 Exceptional
24 April 2025
Modern and clean resort
Carl W Flaherty
Carl W Flaherty, 5-night trip
8/10 Very good
29 April 2025
very nice hotel, friendly staff, food was average .
nice beaches
Kevin
Kevin, 3-night trip
10/10 Exceptional
03 April 2025
The stay was amazing didn’t want to leave will definitely be back
Lauren
Lauren, 3-night trip
10/10 Exceptional
16 April 2025
Staff was very friendly
Kristin
Kristin, 4-night trip
10/10 Exceptional
29 April 2025
The property was beautiful and very clean. The staff were beyond exceptional. I would definitely stay here again.
Danielle
Danielle, 1-night trip
10/10 Exceptional
28 April 2025
Highly recommend
We had the best time, food was great, the beach was clean and the service was superb
Diana
Diana, 3-night trip
10/10 Exceptional
18 February 2025
Beautiful accommodations and good food (tasty, variety)
Marlene
Marlene, 4-night trip
10/10 Exceptional
18 April 2025
It was lovely staying here, never wanted to leave! The service was amazing. Thank you Fernanda and Sofia!
Lily Katherine
Lily Katherine, 5-night trip
10/10 Exceptional
23 February 2025
We loved our whole trip!
Kyra
Kyra, 3-night trip
10/10 Exceptional
25 March 2025
excellent resort, spacious rooms, very clean, friendly staff, large beach area with fine white sand, completely smoke free, nice café with huge choice of beverages and snacks/cakes
Zhivka
Zhivka, 10-night trip
10/10 Exceptional
08 February 2025
Beautiful resort with awesome staff!
Angela
Angela, 4-night trip
10/10 Exceptional
07 April 2025
Was a wonderful empierce.
Marijo
Marijo, 3-night trip
10/10 Exceptional
19 April 2025
It's not bad. I will definitely stay there again.
XiaoJun
XiaoJun, 4-night trip
10/10 Exceptional
19 March 2025
Staff provided great service!!
Cynthia Ann
Cynthia Ann, 7-night trip
10/10 Exceptional
26 April 2025
The staff was awesome, especially Sandy, Omar and The Ferminator. Rooms were very roomy and clean. I liked the small size of the resort, very easy to walk around. The drinks were good and food also. The only negative was the pool needs to be refinished as it was rough on the toes. Would definitely go again
Stephen Ray
Stephen Ray, 7-night trip
10/10 Exceptional
15 February 2025
Beautiful resort! One of the nicest we have stayed at. Very modern!
Kathryn Elizabeth
Kathryn Elizabeth, 4-night trip
10/10 Exceptional
10 April 2025
Excellent
Jennifer
Jennifer, 4-night trip
10/10 Exceptional
21 January 2025
Felt very safe at the resort and entertainment was great!
Isabel Fredericka
Isabel Fredericka, 8-night trip
10/10 Exceptional
21 April 2025
I don't know if I could want anything more from a vacation spot. There isn't anything I can think of that I would have wanted to be different.