4/10 Fair
06 January 2025
Doesn't earn a Plus rating.
Overall, not impressed. This hotel doesn't present as a 'Plus' at all. Check-in was OK, but the agent couldn't sense how little we knew about the property and wasn't forthcoming with the details we needed. So I had to drag the information out of him. Main door to the unit functioned and locked, but the striker plate was very deformed and the door had 3/8" of play when it was shut & locked. So, it didn't feel secure. Bathroom door was the cheapest hollow core door you could find. Curved curtain rod was mounted a little loose and sagged. Faceplate on the shower controls were old ant not shiny at all. And the shower control desperately needs to be tightened. Apparently the housekeeping staff stops at 'doing their job' and never tells maintenance when something needs to be tightened up. Breakfast area is too small, so it's cramped and disorganized. Staff wasn't keeping up, so the guests had to ask for refills on thigs like plates, waffle batter and whipped cream.
Verified traveller
1-night trip
Verified Hotels.com guest review