Dallas-Fort Worth Intl. Airport (DFW) - 26 min drive
Dallas Medical-Market Center Station - 12 min drive
West Irving Station - 18 min drive
Dallas Union Station - 19 min walk
St Paul Station - 5 min walk
Federal & Harwood Tram Stop - 6 min walk
Federal & Olive Tram Stop - 7 min walk
Restaurants
Majestic Theatre - 3 min walk
Press Box Grill - 6 min walk
Waterproof - 2 min walk
True Kitchen + Kocktails - 2 min walk
The Crafty Irishman - 3 min walk
About this property
Hotel Indigo Dallas Downtown, an IHG Hotel
At Hotel Indigo Dallas Downtown, an IHG Hotel, you'll be just a 5-minute drive from American Airlines Center and Kay Bailey Hutchison Convention Center. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Titches Bar and Bistro, which serves breakfast and dinner. Other highlights include a bar/lounge and a snack bar/deli. The helpful staff and overall property condition get great marks from fellow travelers. Public transportation is just a short walk: St Paul Station is 5 minutes and Federal & Harwood Tram Stop is 6 minutes.
Languages
English, Spanish
At a glance
Hotel size
170 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 1 total, up to 75 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (USD 44 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Titches Bar and Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 10 to 17 per person
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Valet parking costs USD 44 per night with in/out privileges
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and mobile payments. Cash is not accepted.
Mobile payment options include: Google Pay and Apple Pay.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Indigo Dallas Downtown
Indigo Dallas Downtown
Dallas Hotel Indigo
Hotel Indigo Dallas
Hotel Indigo Dallas Downtown
Indigo Dallas Downtown, An Ihg
Hotel Indigo Dallas Downtown, an IHG Hotel Hotel
Hotel Indigo Dallas Downtown, an IHG Hotel Dallas
Hotel Indigo Dallas Downtown, an IHG Hotel Hotel Dallas
Frequently asked questions
Does Hotel Indigo Dallas Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Dallas Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Indigo Dallas Downtown, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Indigo Dallas Downtown, an IHG Hotel?
Yes. Valet parking costs USD 44 per night.
What are the check-in and check-out times at Hotel Indigo Dallas Downtown, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hotel Indigo Dallas Downtown, an IHG Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Hotel Indigo Dallas Downtown, an IHG Hotel also has a 24-hour fitness center.
Are there restaurants at or near Hotel Indigo Dallas Downtown, an IHG Hotel?
Yes, there's an onsite restaurant, Titches Bar and Bistro.
What's the area around Hotel Indigo Dallas Downtown, an IHG Hotel like?
Hotel Indigo Dallas Downtown, an IHG Hotel is in Downtown Dallas, a short 5-minute walk from St Paul Station and 13 minutes' walk from Kay Bailey Hutchison Convention Center. Travelers say the area is walkable and good for families.
Hotel Indigo Dallas Downtown, an IHG Hotel Reviews
Reviews
8,6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,2/10
Cleanliness
9,0/10
Staff & service
8,4/10
Amenities
8,8/10
Property conditions & facilities
8,8/10
Eco-friendliness
Reviews
10/10 Exceptional
30 December 2024
Fun
Despite of the work they had going on with the building it was still very nice employees where very nice and helpful the food was so good I wanted more the next day but was already home I should jabe took some to go my room was nice and quiet can't wait to come back
Jenitia
Jenitia, 1-night trip
Verified Hotels.com guest review
4/10 Fair
28 December 2024
Don't waste your money
This hotel has construction going on. We had no warning of this when booking, which should have been disclosed by hotels.com. Two of the three elevators were down (unrelated to the construction). Our door lock didn't work, the AC units were loud and didn't work, the toilet ran all night due to the flap needing adjusting, the beds were terrible...very uncomfortable...they have seen more action then Vin Diesel in a Fast N Furious movie and have never been replaced. The overall hotel is in need of serious work. The staff was amazing at check in and I didn't bother them with any of these issues as they are not their fault. I have stayed at numerous Hotel Indigo locations and this one was not even close to the standards.
Jamie
Jamie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Westin
Westin, 1-night trip
Verified Hotels.com guest review
4/10 Fair
16 December 2024
Laurie
Laurie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Erica
Erica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
07 December 2024
Hector
Hector, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
01 December 2024
Han
Han, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Service was great. My room was upgraded and I enjoyed my stay
Erica
Erica, 2-night trip
Verified Hotels.com guest review
2/10 Poor
15 November 2024
Scammed
I booked and payed for 2 beds in one room but only got one bed in one room.
Katerin
Katerin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
05 November 2024
Bryanna
Bryanna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
The room was super nice and spacious!
The staff was so amazing and friendly. Nathaniel went above and beyond and even sent me a text to check on the room.
The only downside is the rooms in the middle are a little loud but not unreasonable.
Dawn
Dawn, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Craig
Craig, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Max
Max, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
09 October 2024
Nice and clean in good location
Nice clean hotel in good location.
Steven
Steven, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
07 October 2024
We love it
This hotel was amazing. We were by everything (walking distance) I stayed here with 2 of my friends and we enjoyed the staff. Only downside is the price for Valet ($44) but the convenience of having another option across the street was awesome.
EURIKA
EURIKA, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
07 October 2024
Way to go
It was great but the ac would not stay on it kept running in energy savings I think so it was hot but other that that it was great
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
05 October 2024
Not the place I’d call “vacation” by any means.
The hotel needs a lot of work. My refrigerator wasn’t cold. The ice machine was broken. I would hit the elevator floor I was on and would end up on a different elevator. They should probably disclose the parking situation when you book. It’s not convenient what so ever. Finally, the outside noise should also be a point of disclosure. I’ve never stayed at a hotel that provides ear plugs. That’s a red flag in itself. Honestly, there is something up with that hotel. I’m not one to talk crazy, but I assure you there’s some sort of entity there. Too much weird series of events, as soon as I walked into the building, you can feel the energy is off.
David
David, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
02 October 2024
Lamar
Lamar, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 September 2024
I really liked the hotel a lot.
I was scared from previous reviews that it would be loud at night but I stayed on the 8th floor and heard nothing.
The only complaint I have is the bar showed that it closed at 11 and I had shown up a little before 10 but couldn’t get the drink I wanted since the bar was “closed”.
Their credit card machine was down in the morning, which wasn’t a big deal. We just had to charge the meal to the room.