Perched on a hill overlooking the city, Hotel Heinitzburg offers an oasis of relaxation. Indulge in a rejuvenating massage at the spa, take a leisurely stroll through the garden, or enjoy breathtaking views from the outdoor pool and sun loungers.
Hotel Heinitzburg is a great choice for a stay in Windhoek. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge, and a terrace are other highlights.
Languages
English, German
At a glance
Hotel size
16 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Babysitting (surcharge)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Room amenities
Be entertained
43-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Turndown service
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Free toiletries
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - This bar serves light fare only. Open daily.
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Guests must contact this property in advance to reserve cribs/infant beds
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Heinitzburg Windhoek
Heinitzburg Windhoek
Heinitzburg
Hotel Heinitzburg Hotel
Hotel Heinitzburg Windhoek
Hotel Heinitzburg Hotel Windhoek
Frequently asked questions
Does Hotel Heinitzburg offer free cancellation for a full refund?
Yes, Hotel Heinitzburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Heinitzburg?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Heinitzburg?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Heinitzburg?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Heinitzburg?
Check-in start time: 2 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.
Is there an onsite casino at Hotel Heinitzburg?
No, this hotel doesn't have a casino, but Avani Windhoek Hotel & Casino (18-min walk) and Plaza Casino (19-min walk) are both nearby.
What is there to do at Hotel Heinitzburg and nearby?
Hotel Heinitzburg has an outdoor pool and a garden.
Are there restaurants at or near Hotel Heinitzburg?
Yes, there's an onsite restaurant.
Does Hotel Heinitzburg have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Heinitzburg like?
Hotel Heinitzburg is a short 10-minute walk from NamibRand Nature Reserve and 10 minutes' walk from Katutura Township.
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Hotel Heinitzburg Reviews
Reviews
9,0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,2/10
Cleanliness
9,0/10
Staff & service
8,2/10
Amenities
9,0/10
Property conditions & facilities
8,0/10
Eco-friendliness
Reviews
10/10 Exceptional
02 February 2025
Atmosphere with excellent service
Excellent atmosphere and wonderful staff. Beautiful pool with a view.
Anthonius
Anthonius, 3-night trip
10/10 Exceptional
29 September 2022
Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Bernd
Bernd, 1-night trip
8/10 Very good
10 November 2023
Lovely view from open air restaurant
Herbert Christian
Herbert Christian, 1-night trip
10/10 Exceptional
03 January 2024
Wonderful views, helpful and efficient staff, very clean. Would recommend….
Kenneth
Kenneth, 4-night trip
10/10 Exceptional
25 May 2023
Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!
Jessica
Jessica, 3-night trip
10/10 Exceptional
17 September 2023
5-star…!
This hotel is fantastic. Everyone was so nice and helpful. Bed pillows, super comfortable. Internet works great. Amazing restaurant that overlooks the city and the mountains. Love the overall design of the hotel it is beautiful.
Would recommend to anyone.
David
David, 1-night trip
4/10 Fair
21 September 2024
Too expensive
The hotel is clean but loud. The management tries too hard to make it a first class experience without success.
The restaurant is clean and the food is okay, but not high grade cuisine. Restaurant staff is friendly but has no idea how to serve , which most of the people in that restaurant didn't even notice. It's a 3 star hotel, wanting to be a 5 star hotel.
Hermann
Hermann, 1-night trip
6/10 Good
06 June 2023
The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.
Chad
Chad, 1-night trip
4/10 Fair
12 December 2023
Promised with no delivery
It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor
Jacques
Jacques, 2-night trip
6/10 Good
24 May 2023
Overrated. Do not recommend
When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved.
Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!
Patricia
Patricia, 1-night trip
10/10 Exceptional
19 February 2025
Ako
Ako, 3-night trip
8/10 Very good
26 September 2024
Gute Destination auf dem Weg zum Flugafen!
Anke
Anke, 1-night trip
10/10 Exceptional
24 August 2024
Verified traveller
1-night trip
10/10 Exceptional
06 August 2024
Sehr schöne und gute Unterkunft. Wie immer war alles zur besten Zufriedenheit
Matthias
Matthias, 2-night trip
10/10 Exceptional
06 July 2024
Robert
Robert, 1-night trip
10/10 Exceptional
04 February 2024
Silje
Silje, 1-night trip
10/10 Exceptional
23 January 2024
Großartig
Großartig. Toller Blick, super Service, hervorragendes Restaurant, schöne Zimmer. Wir hatten einen ausnehmend erfreulichen Aufenthalt und kommen ganz gewiss wieder.
Dirk
Dirk, 1-night trip
10/10 Exceptional
05 November 2023
Sehr schöne Unterkunft mit super Pool - gut als Start und Abschluss der Rundreise zu nutzen.
Sehr empfehlenswert
Matthias
Matthias, 1-night trip
10/10 Exceptional
28 October 2023
Ian
Ian, 4-night trip
8/10 Very good
21 October 2023
Herbert
Herbert, 1-night trip
8/10 Very good
14 October 2023
Rita
Rita, 2-night trip
10/10 Exceptional
23 June 2023
Klassische wunderbare Unterkunft in Windhoek mit hervorragenden Frühstück und Restaurant!
Rainer
Rainer, 1-night trip
10/10 Exceptional
04 November 2022
War alles sehr gut - ich würde gerne im Zimmer die Möglichkeit haben einen Kaffee zu machen. Stichwort Nespresso
Der Service, das Zimmer, das Essen … alles sehr gut