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All properties in Windhoek, Khomas Region, Namibia

Hilton Windhoek

Luxury hotel in Windhoek with 5 bars/lounges and spa

  • Free WiFi
From
ZAR 1,350

Image gallery

  • Pool
  • Pool
  • Rooftop Pool
  • Poolside Bar
  • Pool
Pool. Image 1 of 70.
1 / 70Pool
8,6.Fabulous.
  • the hotel is modern , very efficient and friendly staff the breakfast is really good and…

    Jan 19, 2021

  • A very well put together operation

    Dec 9, 2019

See all 254 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Shopping
Convenient
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 150 guestrooms
  • Daily housekeeping
  • Restaurant and 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (free)
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Heart of Windhoek
  • Alte Feste - 5 min walk
  • Zoo Park - 5 min walk
  • Post Street Mall - 7 min walk
  • Christ Church - 9 min walk
  • Katutura Township - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed, Business Lounge Access
  • Executive Room, 1 King Bed (with Garden)
  • Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Room
  • Presidential Suite
  • Family Room, Multiple Beds, Connecting Rooms
  • Family Room, Multiple Beds, Connecting Rooms

Location

  • Heart of Windhoek
  • Alte Feste - 5 min walk
  • Zoo Park - 5 min walk

What’s around

Landmarks

  • Heart of Windhoek
  • Alte Feste - 5 min walk
  • Zoo Park - 5 min walk
  • Post Street Mall - 7 min walk
  • Christ Church - 9 min walk
  • Katutura Township - 9 min walk
  • Tintenpalast - 10 min walk
  • Wernhil Park - 11 min walk
  • National Gallery of Namibia - 14 min walk
  • Namibia University of Science and Technology Hotel School - 23 min walk
  • Maerua Mall - 23 min walk

Getting around

  • Windhoek (WDH-Hosea Kutako) - 27 min drive
  • Windhoek (ERS-Eros) - 14 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (NAD 60 per night)
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 5 bars/lounges
  • Restaurant
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours nearby
  • Golf lessons available nearby
  • Skydiving nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Afrikaans
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Xhosa
  • Zulu

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Pillowtop mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Breeze has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Ekipa - This restaurant serves breakfast, lunch, and dinner.

Kalabar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Centrum - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Skybar - Overlooking the pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Hilton Hotel Windhoek
  • Hilton Windhoek Hotel Windhoek
  • Hilton Windhoek
  • Windhoek Hilton
  • Hilton Windhoek Hotel Windhoek
  • Hilton Windhoek Hotel
  • Hilton Windhoek Hotel
  • Hilton Windhoek Windhoek

Optional extras

Early check-in can be arranged for an extra charge of NAD 250 (subject to availability)

Self parking costs NAD 60 per night

Full breakfast is offered for an extra charge of NAD 250 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of NAD 358 per vehicle (one-way)

Airport shuttle service for children up to age 6 costs NAD 0 (one-way)

Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 12 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Windhoek does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs NAD 60 per night.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge of NAD 250 for early check-in (subject to availability). Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
  • Yes, Ekipa offers pool views. Nearby restaurants include Sicilia (3-min walk), Craft Café (4-min walk), and Cramer's Ice Cream (4-min walk).
  • Yes, an airport shuttle is available. The charge is NAD 358 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Kalahari Sands Casino (20-min drive) is nearby.
  • Have fun with nearby activities such as skydiving and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hilton Windhoek also has 5 bars and a 24-hour fitness center.
8,6.Fabulous.
  • 6,0.Good

    Unwelcome reception

    I was appalled by the quality of service upon arrival. The Doorman was on his cellphone and paid no attention to us. He later instructed me to remove our vehicle while we were checking in. We did not get porter assistance with our luggage either. The Receptionist had a flu. She had a runny nose and sniffed throughout the check-in process. Worse was to follow when she informed us our prepaid booking did not include breakfast although it did and ignored the Hotels.com proof handed to her. I asked for 2 adjacent rooms as my minor child tends to visit between rooms and instead she allocated us rooms on opposite sides of the passage that were not within sight of each other. Upon discovering this and requesting her to re-allocate the rooms she haughtingly told me the rate we paid for double bed rooms did not allow for this. Her colleague came to our rescue, apologised for the poor treatment she observed and allocated us 2 adjacent rooms. The service manager later informed us he confirmed our booking did indeed include a buffet breakfast and gave us formal apology. Dinner and Breakfast were average. Note for hotel: That completely dried out inedible dried fruit should not be served to anyone at all and be removed from the buffet breakfast. Pre-visit queries should be responded to in a timely manner not 5 days later. Positives: Cleanliness of rooms and hotel. Good location as close to most areas of interest in the city.

    1 night family trip, May 4, 2019

    Verified Hotels.com guest review

  • 4,0.Fair

    5 star hotel with very poor service

    I had a few serious problems with the service during my stay. The staff at the reception was neither helpful nor accommodating. Unfortunately I had to be admired into hospital with an allergic reaction. The staff could not indicate the nearest hospital or even give a number for me to contact a doctor. When my wife returned to the hotel after spending the day in hospital with me they could not give her the internet password for my Hilton honors membership. My wife tried to change her breakfast date this was also an issue. Simple things which are not to be expected at a 5 star hotel under our circumstances in a foreign land. She needed to stay a few more days but with this attitude we booked into another hotel ( safari court ) where the staff was absolutely fantastic. I will not return to the Hilton Windhoek

    Paulo, 1 night romance trip, Dec 3, 2018

    Verified Hotels.com guest review

  • 6,0.Good

    5 star hotel with 2 star reception service

    The Hilton Windhoek is a 5 star establishment with very poor service. The reception is poorly trained and they cannot deal with the simplest issue. I had an issue about my breakfast charge and no one offered a solution. I had to extend my stay for 5 more days. I will go somewhere else. It is a shame because we both loose

    Paulo, 1 night romance trip, Dec 2, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great hotels

    Good hotel!

    Tsebo, 1 night business trip, Aug 23, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Hotel is great - just noisy building work going on at the hotel

    1 night business trip, Jun 25, 2018

    Verified Hotels.com guest review

  • 8,0.Very good

    Great Hotel

    Comfortable

    Benediction, 4 night business trip, Jun 17, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very nice hotel in Windhoek.

    Everything fine. No dining options after 8 pm due to coronavirus. Paid underground parking 60 $ Namibian for a day ( 4$ US ).

    Marek, 1 night trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Lovely stay

    Good hotel

    Maurits, 1 night business trip, Jan 21, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Restaurant and bar service was not acceptable.

    While the hotel room and reception services were very good, the service at the restaurant was not acceptable. The restaurant had one other customer (couple) and it took 40 min to get a starter (after reminder). The main course took another 25 minutes and I decided to leave the restaurant. After 30 min the dish was brought to my room. I did not receive it. After restaurant I went to the roof top bar. 4 staff were so "busy" with a limited number of customers that I sat there 15 minutes without no service. I left the bar without getting a drink.

    Kari, 1 night trip, Dec 18, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Business traveller

    As expected of a Hilton, the hotel is well designed and clean. Its the little things that let it down, like having to ask to have your room cleaned. Plenty of hot water, it just takes time to arrive. Rooftop staff very friendly

    ED, 4 night business trip, Dec 1, 2020

    Verified Hotels.com guest review

See all 254 reviews