Carlton Hotel Bangkok Sukhumvit

Photo gallery for Carlton Hotel Bangkok Sukhumvit

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Outdoor pool, open 7:00 AM to 9:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 9:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 9:00 PM, free cabanas, pool umbrellas
Executive Room | Premium bedding, in-room safe, desk, laptop workspace

Overview of Carlton Hotel Bangkok Sukhumvit

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UNESCO Sustainable Travel Pledge

Carlton Hotel Bangkok Sukhumvit

5.0 star property
Luxury hotel with 2 restaurants, near Terminal 21 Shopping Mall

9,4/10 Exceptional

161 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
491 Sukhumvit Rd, Khlongtoey Nua, Wattana, Bangkok, 10110
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television

Choose dates to view prices

About this area

What's nearby

  • In Sukhumvit
  • Soi Cowboy - 5 min walk
  • Terminal 21 Shopping Mall - 8 min walk
  • CentralWorld Shopping Complex - 39 min walk
  • Lumphini Park - 42 min walk
  • Pratunam Market - 45 min walk
  • Erawan Shrine - 12 min drive
  • Siam Paragon Mall - 14 min drive
  • Siam Center - 14 min drive
  • Platinum Fashion Mall - 14 min drive
  • Siam Square - 15 min drive

Getting around

  • Don Mueang Intl. Airport (DMK) - 36 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 43 min drive
  • Bangkok Makkasan Station - 4 min drive
  • Bangkok Khlong Tan Station - 5 min drive
  • Asok Railway Station - 24 min walk
  • Asoke BTS Station - 7 min walk
  • Phrom Phong BTS Station - 9 min walk
  • Sukhumvit Station - 9 min walk

About this property

Carlton Hotel Bangkok Sukhumvit

5-star luxury hotel in the heart of Sukhumvit
Located close to Terminal 21 Shopping Mall, Carlton Hotel Bangkok Sukhumvit provides a poolside bar, a terrace, and a coffee shop/cafe. Indulge in reflexology, a hot stone massage, and a body scrub at Let's Relax, the onsite spa. Enjoy international cuisine, a poolside location, and happy hour at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
Other perks include:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an electric car charging station, and multilingual staff
  • Wedding services, concierge services, and outdoor furniture
Room features
All 338 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 55-inch Smart TVs with Netflix, streaming services, and cable channels
  • Refrigerators, free tea bags/instant coffee, and daily housekeeping

Languages

Chinese (Mandarin), English, Korean, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 338 rooms
  • Arranged over 34 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Children's menu
  • Outlet covers

Working away

  • 16 meeting rooms
  • Conference space (12917 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • No plastic drinking straws

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Grab bar in shower

Languages

  • Chinese (Mandarin)
  • English
  • Korean
  • Thai

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Bulk dispenser for toiletries
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Let's Relax. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Plate - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
Wah Lok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Tuxedo - Onsite coffee shop. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cooling Tower - This rooftop bar specializes in Mediterranean cuisine and serves dinner only. Happy hour is offered. Open daily.
Plunge - This cocktail bar is located by the pool. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: THB 2000 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 800 for adults and THB 400 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for THB 2354.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Property Registration Number 105559181063

Frequently asked questions

Does Carlton Hotel Bangkok Sukhumvit offer free cancellation for a full refund?
Yes, Carlton Hotel Bangkok Sukhumvit does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Carlton Hotel Bangkok Sukhumvit?
As of 01 October 2022, prices found for a 1-night stay for 2 adults at Carlton Hotel Bangkok Sukhumvit on 10 October 2022 start from R2 426, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Carlton Hotel Bangkok Sukhumvit?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Carlton Hotel Bangkok Sukhumvit?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Carlton Hotel Bangkok Sukhumvit?
Sorry, pets aren't allowed.
Is parking offered on site at Carlton Hotel Bangkok Sukhumvit?
Yes, there's free self and valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at Carlton Hotel Bangkok Sukhumvit?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Carlton Hotel Bangkok Sukhumvit and nearby?
Carlton Hotel Bangkok Sukhumvit has 2 bars and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Carlton Hotel Bangkok Sukhumvit?
Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining. Nearby restaurants include Bei Otto (3-min walk), Pizzeria da Luigi (3-min walk), and No Idea Cafe Gastropub (3-min walk).
Does Carlton Hotel Bangkok Sukhumvit have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Carlton Hotel Bangkok Sukhumvit like?
Carlton Hotel Bangkok Sukhumvit is in Sukhumvit, a short 7-minute walk from Asoke BTS Station and 8 minutes' walk from Terminal 21 Shopping Mall.

Overall score and ratings

9,4

Exceptional

9,7/10

Cleanliness

9,3/10

Staff & service

9,0/10

Amenities

9,6/10

Property conditions & facilities

9,2/10

Eco-friendliness

10/10 Exceptional

Vacation in Bangkok
The staff was outstanding and extremely helpful and knowledgeable and attentive and friendly
carlos, 9-night trip
Verified Hotels.com guest review

6/10 Good

Heavy road traffic area..
Carlton's listing indicates 2 bathrooms for the Family Connecting room is inaccurate. It is only 1 Powder room (WC + Sink) and 1 Tub & Shower. Prior to our stay, I've contacted Hotels.com representative to enquire if there are indeed 2 bathrooms (2 WC + 2 Shower) and I was told yes, there are. This made it rather inconvenient for my family and I. We actually cancelled an initial booking with another hotel with 2 proper bathrooms for our Carlton stay. When we brought this up to Carlton, their service recovery was bad. Not wanting this to spoil our holiday mood, we just let this matter slide. Location is not ideal if you plan to travel on the roads. Traffic jam is really bad at Carlton area. However, if you plan your travel via BTS, it's relatively convenient. There are better hotel options in terms of convience (BTS & Road) and comfort. Hotel buffet breakfast is rather pricey as compared to other hotels. But there are a few good breakfast option just a short walk away. Good to note, in case of the after hours hunger, there's a 24hours Subway nearby. We will not be in Carlton again, for the fact that the traffic is bad at its area.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, modern and clean
Great hotel, excellent location. Nice and new and clean. Beds and pillows super comfy. Reception/check in very helpful and professional. Will come back again
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ronald, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel, great food and view!
We enjoyed our staycation! The hotel room was cozy and elegant! We had a great view of the city too! The breakfast was delicious and there were many options to choose from.
Crystal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammed K, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wentao, 7-night trip
Verified CheapTickets guest review

10/10 Exceptional

JOHN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great! The service , the staff was so efficient and friendly, the hotel was clean beautiful and great amenities.
Mercedes, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall a great experience. Great environment, great location, would recommend!
Ting An, 5-night romance trip
Verified Expedia guest review