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Hanoi Elpis Hotel

Photo gallery for Hanoi Elpis Hotel

Superior Double Room | Terrace/patio
Family Suite, Balcony, City View | Minibar, in-room safe, desk, soundproofing
Junior Suite, 1 Queen Bed, Balcony, City View | Minibar, in-room safe, desk, soundproofing
Standard Double Room (Bathroom Outside) | Minibar, in-room safe, desk, soundproofing
Junior Suite, 1 Queen Bed, Balcony, City View | Minibar, in-room safe, desk, soundproofing

Overview of Hanoi Elpis Hotel

Hanoi Elpis Hotel

3.0 star property
3-star hotel with restaurant, near Hoan Kiem Lake

8,8/10 Fabulous

35 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • 24/7 front desk
  • Laundry facilities
Map
No.5 Dong Thai, Hoan Kiem, Hanoi

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Old City Gate - 1 min drive
  • St. Joseph's Cathedral - 9 min drive
  • Hanoi Opera House - 7 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 43 min drive
  • Hanoi Long Bien Station - 7 min walk
  • Hanoi Gia Lam Station - 16 min drive
  • Hanoi Railway Station - 26 min walk

Restaurants

  • Com Pho - 2 min walk
  • TẾT BAR - 2 min walk
  • Banana Tree - 2 min walk
  • Pizza Slice 2$ - 2 min walk
  • Fresh Sushi - 3 min walk

About this property

Hanoi Elpis Hotel

Hanoi Elpis Hotel offers a great location, putting you within just a 10-minute walk of Hoan Kiem Lake. Fellow travelers like the helpful staff and location.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Fan
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between midnight and 5:00 AM can be arranged for an extra charge of VND 100000

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Also known as

Elpis Hotel
Hanoi Elpis
Hanoi Elpis Hotel Hotel
Hanoi Elpis Hotel Hanoi
Hanoi Elpis Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi Elpis Hotel offer free cancellation for a full refund?
Yes, Hanoi Elpis Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hanoi Elpis Hotel?
As of 04 December 2022, prices found for a 1-night stay for 2 adults at Hanoi Elpis Hotel on 03 January 2023 start from R373, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hanoi Elpis Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi Elpis Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi Elpis Hotel?
Sorry, there's no onsite parking at Hanoi Elpis Hotel.
What are the check-in and check-out times at Hanoi Elpis Hotel?
You can check in from 2 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Are there restaurants at or near Hanoi Elpis Hotel?
Yes, there's an onsite restaurant.
What's the area around Hanoi Elpis Hotel like?
Hanoi Elpis Hotel is a short 7-minute walk from Hanoi Long Bien Station and 9 minutes' walk from Hoan Kiem Lake. Travelers recommend the hotel for its quiet location.

Overall score and ratings

8,8

Fabulous

9,2/10

Cleanliness

9,0/10

Staff & service

8,2/10

Amenities

8,7/10

Property conditions & facilities

8,8/10

Eco-friendliness

10/10 Exceptional

Mark SMITH, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

nice clean. enjoyed the stay.
Mai Ong, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Modern Hotel in Old Quarter
Great hotel in the heart of the Old Quarter. Staff was very helpful. Jasmine explained everything when I checked in and was very kind. Room was spacious, comfortable, modern and clean. I will stay here again when in Hanoi.
Matthew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great local hotel in old town
The hotel was charming and very clean and the service was relaxed and very considerate. It was a fun location with easy access to all of old town. If you like quality that is local and quirky rather than just another big chain hotel t thoroughly recommend it
Sharon, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good choice
Very friendly and knowledgeable. Keen to help. Rooms good and clean. Staff first class.
Steve, 1-night trip
Verified Hotels.com guest review

6/10 Good

The good: The location was great in the heart of the old quarter. The female staff was friendly. Breakfast was good. The bad: We had to cut our stay short and check out early as there was one male front desk staff with glasses that was not too pleasant. We were a couple families with small children each and we got the negative vibe that our kids were not very welcome. He made several comments about our children's behavior and additional gestures that any Westerner would find quite rude. It's just not how anyone treats guests if they want good customer service scores and I don't think he is in the right field of work personally. He never seemed even mildly happy. Perhaps he should find work elsewhere? He also wanted to "confine" our children into a pre-determined breakfast time slot - something we didn't want to agree to since we don't know when our kids will all be up and timed together. This seemed like a way to avoid being around other guests. We just never have had any such issues in any other of the dozens of hotels/Airbnbs we have stayed at. Additionally there is no elevator and the hotel is small and 5 floors so this may be difficult for elderly or disabled to make the journey if room is on upper floor. Room 202 also has a strange layout where you have to exit the main bedroom outside where the AC units vent to go to the bathroom which makes this area and the bathroom get quite hot and uncomfortable.
Hawaii_5-0, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff are friendly and accommodating. Good location within the old quarter. Only negative comment is that they do not have a hairdryer.
nh08, 6-night romance trip
Verified Expedia guest review

8/10 Very good

The Elpis is down a side alley/street. There is no elevator but the staff were kind enough to upgrade our triple room to a family room so we got a lower floor. Small buffet breakfast with a few options for ordering fresh. The staff do enter your room despite the do not disturb sign we had put up. I think it’s to turn off any a/c or plug ins. This bothered us and no explanation was given. As power isn’t expensive in Vietnam this seems like overkill. Otherwise a cute and convenient location
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Thanks for the pleasant stay
Excellent stay, very friendly, very helpful. Would come again in a heartbeat.
Vinzent, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and excellent service
susan, 1-night family trip
Verified Hotels.com guest review