Zen Home Suites

IT WAS THE MOST DEGRADING, FRUSTRATING, & BLATANT display of overt racism that I have EVER experienced. After paying the $993 price tag to stay here, my family (myself, my fiancee, my mother in law, and our 3 children) were were made to feel uncomfortable anytime we were outside of the apartment or used any of the communal amenities, & even had security called on us not once, not twice, but 4 times for "random checks" to ensure we were authorized to be in the building. Residents were not at all admonished about verbally threatening my 8 and 11 year olds in the pool if they splashed too much water or joined the other children jumping. When I intervened & pointed out the three 200lb+ men doing full sprint cannon balls with such force that one hit his face on the pool floor, the lifeguard gave the man a bandaid & called security for yet another "random check." Only this time we were forced out of the pool in order to present all of our room keys, confirm room information, & wait for security to verify that we had physically signed the log book upon arrival at the hotel. As though that wasn't enough, later the same night we were followed to & from the communal theater by first one & then 3-4 men, had security interrogate & intimidate my friend joining us, & just generally made to feel most unwelcome. No view, building, or amenity is worth the way this company, building, & residents feel comfortable treating people of color & more importantly, PAYING GUESTS!

I had issues checking in, and it took 30 minutes for them to figure out what room was mine. I really wanted to rest since I just got off a red eye, but once it was figured out, the stay was lovely. The view from this room was amazing!

Very nice and cozy unit. Checking process was cumbersome and they made me put a $250 deposit prior to checkin. Bathroom had mold in ceiling which I informed the manager about.

This was an amazing stay! So nice to get out of a hotel room and have an actual studio. The apt is in a high luxury building, 3 blocks from Newport Path Train - which made my commute to Chelsea super easy. The apartment was clean, bed was comfy, super clean and had everything one would need, even a nice sized kitchen. A shoppers supermarket is located behind the building so super convenient as well. A nice welcome manual had everything you needed to know about the property, area as well as how to work the TV.

Good view, good location. The check-in process is a little bit slow but ok. The main reason for a 3 star is because I don't think the room I received is the room I paid for. I booked the “panoramic two-bedroom apartment” (which is the best room option). However, the room i stayed felt like “deluxe two-bedroom apartment” by comparing the actual with the pictures online. Contacted the customer service about it but never heard back.

Was amazing, great view

Apartment was nice and clean. I was able to get valet parking from the Double Tree in the same complex for $10/night. Great views for sure! The Path (subway) Newport station was a short walk and WTC was only 2 stops away.

Very nice location and the hotel was very beautiful.

Fab apartment, lovely pool, nice area in NJ. Just shame the path closed for weekend NJ public transport is slow.