See all properties

The Charles Hotel

3.0 star property
Chatham hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for The Charles Hotel

Desk, soundproofing, iron/ironing board, free WiFi
Property entrance
Bar (on property)
Exterior
Interior
Located near a train station, The Charles Hotel is a great choice for a stay in Chatham. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Reviews

7,4 out of 10
Good

Popular amenities

  • Bar
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Meeting rooms
  • Terrace
  • Front-desk safe
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Free self parking
The current price is R1 045
R1 254 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Triple Room

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 28 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Twin Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room, 1 Twin Bed, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Soundproofing, free WiFi, bed sheets

St George Hotel Rochester - Chatham

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
7.2 out of 10, Good, 470 reviews
The price is R1 115
R1 338 total
includes taxes & fees
23 Feb - 24 Feb
St George Hotel Rochester - Chatham
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
15 New Road, Chatham, England, ME4 4QJ

What's nearby

  • Central Theatre - 5 min walk
  • Historic Dockyard Chatham - 17 min walk
  • Rochester Cathedral - 3 min drive
  • Rochester Castle - 3 min drive
  • Diggerland - 7 min drive

Getting around

  • London City Airport (LCY) - 62 min drive
  • London (SEN-Southend) - 68 min drive
  • Chatham Station - 3 min walk
  • Rainham Station - 8 min drive
  • Rochester Station - 22 min walk

Restaurants

  • ‪J D Wetherspoon the Thomas Waghorn - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Subway - ‬15 min walk
  • ‪Spoon World Buffet - ‬6 min walk
  • ‪Coffee Republic - ‬5 min walk

About this property

The Charles Hotel

Located near a train station, The Charles Hotel is a great choice for a stay in Chatham. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Languages

Arabic, English, Hindi, Urdu

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 3:00 PM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Room amenities

Be entertained

  • 28-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Charles Hotel Chatham
The Charles Hotel Hotel
The Charles Hotel Chatham
The Charles Hotel Hotel Chatham

Frequently asked questions

Does The Charles Hotel offer free cancellation for a full refund?

Yes, The Charles Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Charles Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Charles Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Are there restaurants at or near The Charles Hotel?

Yes, there's an onsite restaurant.

What's the area around The Charles Hotel like?

The Charles Hotel is a short 3-minute walk from Chatham Station and 5 minutes' walk from Central Theatre.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Charles Hotel Reviews

Reviews

7,4

Good

7,8/10

Cleanliness

8,0/10

Staff & service

6,6/10

Amenities

7,6/10

Property conditions & facilities

6,2/10

Eco-friendliness

Reviews

2/10 Poor

Rooms advertised is not the room you will get
The photo that was advertised was ABSOLUTLEY NOT THE SAME ROOM THAT WE HAD - IT WAS A SHOE BOX AND I WOULD RECOMMEND ANYTONE STAYING THERE PLEASE, PLEASE DOUBLE CHECK BEFORE YOU EVEN CONSIDER THIS PLACE WHAT ELSE DO YOU WANT ME TO SaY !
Jackie, 1-night trip

10/10 Exceptional

It's in a prime location for transport and you have easy access to local shops restaurants and a lot of history
Paul, 1-night trip

4/10 Fair

Sadly deceiving..
Disappointed that this hotel is listed by hotels.com Having stayed at many, we were surpised to find this as poor as it was. No english-speaking night staff made communication difficult. We had two rooms, both of which smelled of the indian restaurant below. This isn't mentioned.
Mark, 1-night trip

10/10 Exceptional

Yh really good
Zack, 1-night trip

6/10 Good

Beding and towels were clean.Bed comfortable.
Diane, 1-night trip

10/10 Exceptional

Really Welcoming and Friendly at reception, room clean and comfortable Good location all near the local attractions
Robert, 1-night trip

2/10 Poor

Poor check in service, rooms had a bad smell and the bathroom was so small it was difficult to move around and get into the shower.
1-night trip

8/10 Very good

Friendly staff.
Graham, 1-night trip

8/10 Very good

warm and pleasent
this hotel was as good as it gets for the money ,warm and cosy.
June, 1-night trip

4/10 Fair

Not great at all.....
Got the impression that the hotel had just been renovated however there were still elements of the previous state....damp on the walls, dirty and insects crawling around in the bathroom.
Paul, 1-night trip

4/10 Fair

The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
Rufaro, 1-night trip

2/10 Poor

The room was a decent size but there was a strange smell in the room, the bathroom was very small and hard to manoeuvre around. There was a lot of mould around the seals in the shower. The bed had a large dent in the mattress and clearly needs replaced. The walls of the room need cleaned, tv remote was filthy. I only stayed because it was a single over night stay otherwise I would have found alternative accommodation.
1-night trip

4/10 Fair

Nothing really apart from the tv Internet
Redouan, 1-night trip

8/10 Very good

See you next time! 👍
I was visiting family, so just required a base. The hotel was ideal and I spent 3 nights/4 days in the area. I would definitely stay at the hotel again, as I regularly visit my family.
Matthew, 3-night trip

2/10 Poor

There was no towels in the bathroom. Staff knocked on the door before checkout time. On leaving, I pulled back the sheets, and there was blood and urine stains on the matress. Disgusting!!
Janet, 1-night trip

6/10 Good

Servicable but not recommended.
Meh. It was ok I suppose. Was blocked in the narrow car park. The narrow metal spiral steps to get in the building were not good if you have a bag. Inside was clean but minimal. No lift. Narrow steps on the stair cse to the second floor. Bed was hard. Even after we turned on the switch for the hot water and waited, there was no hot water for the shower. No a/c just a fan.
Ian, 1-night trip

8/10 Very good

Excellent short stay at the Charles Hotel Chatham.
The Charles Hotel is very handy for the centre of Chatham. The room and en-suite toilet were very clean. The shower is excellent. The bed was very comfortable. The staff were friendly. It is very near the Station. On the downside the tv had no stations and the road outside is very busy but there is secondary glazing which helped. We didn’t eat there. Overall it was excellent.
David, 3-night trip

6/10 Good

Comfortable place to crash for one night, nothing special but you get what you pay for. Only trouble we had was there was no hot water for the entirety of our stay, so we were lucky it was hot outside so a cold shower was refreshing.
James, 1-night trip

2/10 Poor

Me, my partner and my 6 month old daughter stayed in the hotel, the shower was blocked and we had to ask multiple times to get it sorted so that we could shower. The shower temperature wouldn't regulate so we ended up having to keep adjusting throughout the shower, when we asked if something could be done we were ignored and they just left the room. The room was very hot and the fan was broken so we couldn't keep cool.
Liam, 2-night trip

8/10 Very good

Friendly staff ..compact but comfortable room. Apparent lots of work.been done ... some details still to go, my blind not working properly. Internet access didnt work. Breakfast like a farce..clearly not had 6 cooked breakfast orders before. Not enough cups; tea, and coffee and water not readily available. Milk for cereal seemed to be a problem. Despite this the staff were friendly they just hadnt planned how to serve.
Lesley Corke, 1-night trip

2/10 Poor

Rubbish
Rubbish...do not book this hotel.. there was no one on reception to let me check in... left on the end and booked another hotel.. seeking refund... Do not book!!!.
Azhar, 1-night trip

8/10 Very good

Staff were great from start to finish. They accepted a very last minute booking, and were nothing but friendly. I had an issue with the tv aerial in my room and it was no trouble at all to come and pop a new one in. My room was comfortable, and actually really quite big. The shower was great. Nothing to complain about! If I ever need to come back to Chatham, I’d look to book here first. Would recommend!
Sarah, 1-night trip

4/10 Fair

Poor condition and cleanliness and service.
Access to the hotel in normal opening hours difficult, needed to climb back ‘fire stairs’ to enter hotel at midday. Hotel very poor cleanliness. Would not have wanted family to stay there.
Simon, 1-night trip

4/10 Fair

There was no hot water in the evening or in the morning for a shower, couldn’t find a member of staff to talk to, I was told there would be a full English breakfast available in the morning from 7am, myself and another guess was waiting around from 7.15 and again no member of staff to assist, all round very disappointing
Stephen, 1-night trip

10/10 Exceptional

Quite a night
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
frances, 1-night trip