Jl. Gayung Kebonsari no. 30, Surabaya, East Java, 60235
What's nearby
Royal Plaza Surabaya - 5 min drive
Surabaya Zoo - 6 min drive
Surabaya Town Square - 6 min drive
Tunjungan Plaza - 10 min drive
Pakuwon Mall - 15 min drive
Getting around
Surabaya (SUB-Juanda) - 13 min drive
Surabaya Gubeng Station - 10 min drive
Surabaya Pasar Turi Station - 11 min drive
Tandes Station - 35 min drive
Jemursari Station - 17 min walk
Kertomenanggal Station - 28 min walk
Airport shuttle (surcharge)
Restaurants
Mang Kabayan Ketintang - 17 min walk
Rawon Pak Pangat Wonokromo - 13 min walk
Evie Deli - 2 min walk
Rujak Cingur & Gado Gado "Depot Lina - 10 min walk
Warung Wader - 17 min walk
About this property
PrimeBiz Hotel Surabaya
PrimeBiz Hotel Surabaya puts you within a 10-minute drive of Tunjungan Plaza. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include a 24-hour fitness center and a bar/lounge.
Languages
English, Indonesian
At a glance
Hotel size
153 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Local cuisine breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service
Traveling with children
Children stay free (see details)
Working away
24-hour business center
7 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Full-service spa
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Grab bar near toilet
Room amenities
Be entertained
40-inch LED TV
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
Free bottled water
Free tea bags/instant coffee
Paper towels
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sekar Arum. Services include massages. The spa is open daily.
Fees & policies
Refundable deposits
Cash deposit: IDR 100000 per stay
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately IDR 75000 for adults and IDR 37500 for children
Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for IDR 300000.0 per day
Guests must contact this property in advance to reserve rollaway/extra beds
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
PrimeBiz Surabaya
PrimeBiz Hotel Surabaya Java
PrimeBiz Hotel Surabaya Hotel
PrimeBiz Hotel Surabaya Surabaya
PrimeBiz Hotel Surabaya Hotel Surabaya
Frequently asked questions
Does PrimeBiz Hotel Surabaya offer free cancellation for a full refund?
Yes, PrimeBiz Hotel Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at PrimeBiz Hotel Surabaya?
Sorry, pets aren't allowed.
Is parking offered on site at PrimeBiz Hotel Surabaya?
Yes, there's free self and valet parking.
Is airport shuttle service offered by PrimeBiz Hotel Surabaya?
Yes, an airport shuttle is available. The charge is IDR 150000 per vehicle one-way.
What are the check-in and check-out times at PrimeBiz Hotel Surabaya?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at PrimeBiz Hotel Surabaya and nearby?
PrimeBiz Hotel Surabaya has a spa and a 24-hour fitness center.
Are there restaurants at or near PrimeBiz Hotel Surabaya?
Yes, there's an onsite restaurant.
What's the area around PrimeBiz Hotel Surabaya like?
PrimeBiz Hotel Surabaya is located a short 17-minute walk from Al Akbar Mosque.
PrimeBiz Hotel Surabaya Reviews
Reviews
9,0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,6/10
Cleanliness
9,2/10
Staff & service
7,0/10
Amenities
9,2/10
Property conditions & facilities
8,4/10
Eco-friendliness
Reviews
8/10 Very good
14 December 2024
Fabulous hotel l, super comfortable and super friendly and helpful staff
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 February 2024
excellent people and service
saleh
saleh, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 June 2023
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
02 August 2019
Nice breakfast selection, and staff were superb. Special mention for Ditya on reception who displayed outstanding customer service.