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Astara Hotel Balikpapan

3.5 star property
3.5-star beach hotel with winery, near E Walk

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Astara Hotel Balikpapan

Photo gallery for Astara Hotel Balikpapan

Fitness facility
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, premium bedding, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Astara Hotel Balikpapan

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Jalan Jendral Sudirman, No. 47, Balikpapan Superblock, Balikpapan, East Kalimantan, 76114
Main amenities
  • Daily housekeeping
  • Winery
  • Near the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free babysitting
  • Pool bar
  • Room service
  • Spa services
  • 24-hour business center
  • Conference center
Feel at home
  • Babysitting (free)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

View all photos for Superior Ocean View Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Ocean View Room

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, 1 Bedroom, Terrace, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room, 1 Bedroom, Terrace, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Family Room, 2 Bedrooms, City View

LED TV

Family Room, 2 Bedrooms, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room, 1 Bedroom, City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room, 1 Bedroom, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Bedrooms, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms, Pool View

LED TV

Family Room, 2 Bedrooms, Pool View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Room, 1 Bedroom, City View

1 bedroom, premium bedding, minibar, in-room safe

Junior Room, 1 Bedroom, City View

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Pool View Room

Balcony view

Superior Pool View Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About this area

What's nearby

  • Heart of Balikpapan

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 24 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • Pecel Ayam Kacong BP - 4 min drive
  • Rm Apong - 6 min drive
  • Rumah Makan Singkawang - 4 min drive
  • Dialog Coffee - 4 min drive
  • Lapo Lafaredo - 3 min drive
Map

About this property

Astara Hotel Balikpapan

Astara Hotel Balikpapan is a great choice for your beach stay in Balikpapan. The outdoor pool provides plenty of fun, while guests in the mood for pampering can indulge in body wraps and aromatherapy. Aqva, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a winery, a poolside bar, and a terrace.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 527 rooms

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi (speed: 25+ Mbps) and wired Internet access in rooms

Parking

  • Free secured, covered onsite self parking
  • Free secured, covered onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Room service

Traveling with children

  • Free babysitting

What to do

  • Beach shuttle (surcharge)
  • Beach access
  • Ski area nearby
  • Water tubing nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Beach shuttle (surcharge)
  • Water sports equipment
  • Romance packages

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Shopping mall on site
  • Spa services
  • Winery on site

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Front entrance ramp
  • Visual fire alarm
  • Phone accessibility kit
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps) and free wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Aqva - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Palm Bar and Lounge - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Water Front Beach Club - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 121000 per person
  • Airport shuttle service is offered for an extra charge of IDR 120000 per vehicle (one-way)
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 380000.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Astara Hotel
Astara Balikpapan
Astara Hotel Balikpapan Hotel
Astara Hotel Balikpapan Balikpapan
Astara Hotel Balikpapan Hotel Balikpapan

Frequently asked questions

Does Astara Hotel Balikpapan offer free cancellation for a full refund?
Yes, Astara Hotel Balikpapan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Astara Hotel Balikpapan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Astara Hotel Balikpapan?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Astara Hotel Balikpapan?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Astara Hotel Balikpapan?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Astara Hotel Balikpapan?
Yes, an airport shuttle is available. The charge is IDR 120000 per vehicle one-way.
What are the check-in and check-out times at Astara Hotel Balikpapan?
You can check in from 2 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Astara Hotel Balikpapan and nearby?
Have fun with nearby winter activities like skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a winery and a Turkish bath. Astara Hotel Balikpapan also has spa services and a garden.
Are there restaurants at or near Astara Hotel Balikpapan?
Yes, there are 3 onsite restaurants, featuring international cuisine.
Does Astara Hotel Balikpapan have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Astara Hotel Balikpapan like?
Astara Hotel Balikpapan is in the heart of Balikpapan, a short 1-minute walk from E Walk.

Reviews

5,6

6,2/10

Cleanliness

6,2/10

Staff & service

5,8/10

Property conditions & facilities

4,6/10

Eco-friendliness

Reviews

4/10 Fair

Waste of Money
One of the worst properties I have stayed. I will neither recommend nor would be staying there again. The staff at the reception area is good but the ones in the restaurant are useless. The supposedly Free Breakfast is not meant to cater to international people. The lay is basically for local people though they speak and understand English when they want to otherwise it is "TIDAK MENGERTI PAK". In rooms the towels are worn out (seems are in use since hotel was opened). No hand towels, dirty WC, stinking wash area.
SANJAY, 3-night business trip
Verified Hotels.com guest review

6/10 Good

6 days in Balikpapan
I choose Astara because of the location. The hotel is located at Balikpapan Super Block (BSB) where you can find various restaurants, malls, mini markets, hypermarkets, etc. The hotel room is small compared to the same rate hotel in the BSB area but the types of furniture are quite modern. Room service needs more to pay attention to clean around the bed area where in some cases I found dust and small spider web residual on it.
Rama Pramana, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Kristine, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

New hotel already showing its wear.
I couldn’t get mobile phone reception in my room and there are no fitness facilities onsite. Staff are helpful and friendly but rooms are noisy as the rooms and hallway are all tiled and not sound proof.
Verified Hotels.com guest review

8/10 Very good

Everything is great . hanya breakfast nya kurang aneka ragam ... macam2 nya Customer pasti suka kalo breakfast nya ber aneka ragam . Itulah cara menarik banyak customer . Kalo sudah bisa seperti itu penilaiannya sangat excellent .
Not Provided, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

서비스 수준이 너무 낮은 호텔
체크인하러 4시에 도착했음에도 체크인하는데 30분이 더 걸렸고, 객실에는 타월 하나 구비돼 있지 않았다. 타월을 요청하여도 2시간이 넘게 갖다주지 않아서 재차 요청했더니, 그러고 30분에 가져다 주었다. 객실 청결상태도 깨끗하지 않아서 사용하는데 기분이 그리 좋지 않았다. 전체적으로 서비스 수준이 너무 앚은 호텔이었다.
JINWOO, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

3-night family trip
Verified Hotels.com guest review

8/10 Very good

Widy, 2-night family trip
Verified Hotels.com guest review

6/10 Good

リーズナブルだがシャワールームに難あり
大型モールに隣接しており、食事の場所を探すのには困りません。 シャワーカーテンが無いため、トイレにかなり水がかかってしまうのは大きなマイナス点。
1-night business trip
Verified Hotels.com guest review