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Phoenix Palace Hotel Hanoi

3.0 star property
Hotel with restaurant, near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Phoenix Palace Hotel Hanoi

Front of property
1 bedroom, minibar, in-room safe, desk
Lake
Lobby sitting area
Aerial view
Near Hanoi Old Town Night Market, Phoenix Palace Hotel Hanoi offers a warm welcome with a restaurant and dry cleaning services. Connect to in-room WiFi, explore the nearby St. Joseph's Cathedral of Hanoi or rent bikes for an adventure.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Laundry service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is R565
R641 total
includes taxes & fees
17 Jul - 18 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite Double with Bacolny and city View

1 bedroom, minibar, in-room safe, desk

Suite Double with Bacolny and city View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (with Window)

View from room

Deluxe Double Room (with Window)

7,6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
Coffee/tea maker
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, Balcony, City View

1 bedroom, minibar, in-room safe, desk

Family Suite, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room, City View

1 bedroom, minibar, in-room safe, desk

Deluxe Quadruple Room, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Triple Room (with Window)

1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room (with Window)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Connecting Room

1 bedroom, minibar, in-room safe, desk

Connecting Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 5 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

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8.4 out of 10, Very good, 127 reviews
The price is R372
R421 total
includes taxes & fees
09 Jul - 10 Jul
Phoenix Legend Hotel
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About the area

Map
27A Phu Doan Str, Old Quarter- Hoan Kiem Dist, Hanoi

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Railway Station - 16 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Hanoi Long Bien Station - 18 min walk

Restaurants

  • โ€ชร‚u Lac Family Restaurant - โ€ฌ2 min walk
  • โ€ชPhแปŸ Gร  Nguyแป‡t - โ€ฌ1 min walk
  • โ€ชAn Cafe - โ€ฌ1 min walk
  • โ€ชNgoam - โ€ฌ1 min walk
  • โ€ชSong Thu Vietnamese Coffee & Tea - โ€ฌ1 min walk

About this property

Phoenix Palace Hotel Hanoi

Phoenix Palace Hotel Hanoi puts you in a great location, within just a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Free perks include WiFi and self parking. Also, Hanoi Old Town Night Market and Hanoi Opera House are just a 5-minute drive away.

Languages

Chinese (Mandarin), English, French, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 26 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Minimum check-in age โ€“ 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (9 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AMโ€“9:30 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 100000 for adults and VND 50000 for children

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Phoenix Palace Hotel
Phoenix Palace Hanoi
Phoenix Palace Hanoi Hanoi
Phoenix Palace Hotel Hanoi Hotel
Phoenix Palace Hotel Hanoi Hanoi
Phoenix Palace Hotel Hanoi Hotel Hanoi
HELP_OUTLINE

Frequently asked questions

Does Phoenix Palace Hotel Hanoi offer free cancellation for a full refund?

Yes, Phoenix Palace Hotel Hanoi does have fully refundable room rates available to book on our site. If youโ€™ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Phoenix Palace Hotel Hanoi?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Phoenix Palace Hotel Hanoi?

Yes, there's free self parking.

What are the check-in and check-out times at Phoenix Palace Hotel Hanoi?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.

Are there restaurants at or near Phoenix Palace Hotel Hanoi?

Yes, there's an onsite restaurant.

What's the area around Phoenix Palace Hotel Hanoi like?

Phoenix Palace Hotel Hanoi is a short 8-minute walk from Hoan Kiem Lake and 4 minutes' walk from St. Joseph's Cathedral of Hanoi.

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Phoenix Palace Hotel Hanoi Reviews

Reviews

8,8

Excellent

9,0/10

Cleanliness

9,2/10

Staff & service

7,6/10

Amenities

8,6/10

Property conditions & facilities

7,4/10

Eco-friendliness

Reviews

8/10 Very good

The staff were helpful and everything we wanted to see was in easy walking distance.
Darcie, 2-night trip

8/10 Very good

One Night Only

One night. Got upgraded as a courtesy.
Randal, 1-night trip

10/10 Exceptional

This hotel is heavily booked. They had to give me a family room for me, a solo travaller. The location is very convenient. Few minutes walking distance to train street.
Tyng Song, 1-night trip

6/10 Good

spacious room, early check-in, very bad TV reception, good breakfast, central location in Old Quarter, but directly across from the hospitol garbage collection area with trucking done at all hours of the day.
Michael, 3-night trip

8/10 Very good

The negative part of staying here was that you could hear everything happening in the halls. And every other night of our stay a family checked in and screamed and yelled while running up and down the halls late at night. Sometimes people were just hanging out in the halls having loud conversations. The walls are quite thin. The positives were that the breakfast was delicious. Small but tasty! The staff were kind and friendly. The location was great. Very close to the lake, shopping and restaurants.
Bradley, 14-night trip

10/10 Exceptional

We thoroughly enjoyed our time at the Phoenix Palace. Anna, the manager, was incredibly kind and made us feel exceptionally welcome and cared for. She always responded to our requests with an open heart, no matter the time or complexity. Anna is undoubtedly the hotel's greatest asset. Her perfect English, warm smile, and abundant patience create an atmosphere where guests feel more like friends. We'd also like to express our gratitude to Peter for his kind assistance during our stay. The hotel itself is comfortable and boasts an amazing location. It's clean and provides a sense of safety. While the breakfast was enjoyable, we found that the cooking lady wasn't as hospitable as the aforementioned staff members. However, on the whole, we have nothing but positive feedback about this hotel. We highly recommend the Phoenix Palace.
Oliver, 18-night trip

8/10 Very good

3-night trip

8/10 Very good

Grazyna, 1-night trip

8/10 Very good

Thanh, 1-night trip

6/10 Good

Thanh, 1-night trip

10/10 Exceptional

Great hotel

Scott, 1-night trip

6/10 Good

Steave, 6-night trip

6/10 Good

Michael, 4-night trip

10/10 Exceptional

Tyng Song, 2-night trip

10/10 Exceptional

2-night trip

8/10 Very good

Ida, 1-night trip

8/10 Very good

Yunbum, 1-night trip

10/10 Exceptional

Yong, 2-night trip

8/10 Very good

La gentillesse du personnel, chambre tres correcte. Quartier moyen En globalitรฉ tres satisfaisant
3-night trip

10/10 Exceptional

Great location and friendly and helpful staff. Would recommend to all.
2-night trip

6/10 Good

1-night trip

4/10 Fair

๊ธฐ๊ณ„์‹ค์˜† ์ตœ์•…์˜ ๋ฃธ ๋ถˆํŽธํ•˜๊ฒŒ ๋งŒ๋“œ๋Š” ์ง์›์˜ ํƒœ๋„ ๋น„์ถ”

์ ค ๊ผญ๋Œ€๊ธฐ ๊ธฐ๊ณ„์‹ค ์˜†์— ๋ฐฉ์„ ์ฃผ์…”์„œ ๋ฐค์—๋„ ์•„์ฃผ ์‹œ๋„๋Ÿฝ๊ฒŒ ์žค์–ด์š” ์นœ๊ตฌ๊ฐ€ ๋ฐฉ ์˜ฎใ„ฑใ…ฃ๊ธฐ ๊ท€์ฐฎ๋‹ค๊ณ ํ•ด์„œ ๊ฑ ์ง€๋‚ด๊ธดํ–ˆ์ง€๋งŒ ์ƒ๊ฐํ• ์ˆ˜๋ก ๊ธฐ๋ถ„๋‚˜๋น ์š” ๊ทธ๋ฆฌ๊ณ  ํˆฌ์–ด๊ฐ€๋Š”๋‚  ํ”ฝ์—…์™€์„œ ์ฐจํƒ€๋ ค๊ณ  ํ•˜๋‹ˆ ๋™๊ทธ๋ž€์•ˆ๊ฒฝ์“ด ๋‹จ๋ฐœ๋จธ๋ฆฌ ์—ฌ์ง์›์ด ๋ถ™์žก๊ณ  ์–˜๊ธธํ•˜๋Š”๋ฐ ์ž๊ธฐ๋„ค ํ˜ธํ…”๋„ ํˆฌ์–ด๋“ฑ๋“ฑ ์˜ˆ์•ฝ๊ฐ€๋Šฅํ•˜๋‹ˆ ํ”„๋ก ํŠธ ์ด์šฉํ•˜๋ผ๊ณ  ํ•˜๋”๊ตฐ์š” ์ง€๊ธˆ ์ƒํ’ˆ๋ณด์—ฌ์ค„๊นŒ?ํ•˜๋Š”๋ฐ ํ• ๋ง์„ ์žƒ์—ˆ์Šต๋‹ˆ๋‹ค ๊ทธ๊ฑธ ๊ผญ ๋‚˜๊ฐ€๋Š” ์‚ฌ๋žŒ ๋ถ™์žก๊ณ  ํ•  ์ด์•ผ๊ธด์ง€ ์›~~์˜์–ด๋ฅผ ์ข€ ๋งŒ ๋” ์ž˜ํ–ˆ์Œ ๋ญ๋ผํ•œ์†Œ๋ฆฌ ํ•˜๊ณ ์‹ถ๋”๊ตฐ์š” ์กฐ์‹์€ ํ•œ๋ฒˆ๋จน๊ณ  ๋ง›์—†์–ด ๋ฐ”๋กœ ์˜† ์Œ€๊ตญ์ˆ˜๊ฐ€๊ฒŒ๊ฐ€์„œ ๋จน์—ˆ์–ด์š” ๊ทธ์ง‘ ์Œ€๊ตญ์ˆ˜ ์ง„์งœ ๋ง›์žˆ์Šต๋‹ˆ๋‹ค ์ถ”์ฒœ๋“œ๋ ค์š” ์œ„์น˜๋Š” ์—ฌ๊ธฐ์ €๊ธฐ ๋‹ค๋‹ˆ๊ธฐ ํŽธํ•œ ์œ„์น˜์ง€๋งŒ ๋ฃธ์ƒํƒœ ์ง์›์˜ ํƒœ๋„๋กœ ๋‹ค์‹œ ๊ฐ€๊ณ ์‹ถ์ง€๋„ ์ถ”์ฒœํ•˜๊ณ ์‹ถ์ง€๋„ ์•Š์Šต๋‹ˆ๋‹ค
yeon jin, 4-night trip

10/10 Exceptional

์—ฌ๊ธฐ ์ˆ™๋ฐ• ํ•˜์„ธ์š”~

์Œ..๊ฐ€์„ฑ๋น„ ๋Œ€๋น„ ๊ดœ์ฐฎ์•„์š”. ์กฐ์‹๋„ ๊ดœ์ฐฎ์€๋ฐ ์กฐ์‹ ์„œ๋น„์Šค๋Š” ์กฐ๊ธˆ ์ ์ˆ˜๊ฐ€ ๋–จ์–ด์ง€๋„ค์š”. ๋ท”ํŽ˜ ์ด์™ธ์— ์Œ€๊ตญ์ˆ˜๋ฅผ ๋จน์„์ˆ˜ ์žˆ๋Š”๋ฐ ์ด๊ฑฐ๋Š” ์•„๋Š” ์‚ฌ๋žŒ๋งŒ ๋จน์„์ˆ˜ ์ž‡์–ด์š”. ์‹๋‹น์— ํˆฌ์ˆ™๊ฐ์ด ์•‰์œผ๋ฉด ์ง์›์ด ์™€์„œ ์‹œํ‚ฌ์ˆ˜ ์žˆ๋‹ค ๋ผ๊ณ  ์„œ๋น„์Šค ๋ฅผ ํ•ด์•ผ ๋˜๋Š”๋ฐ... ๊ทธ๋ ‡์ง€ ์•Š์•„์—ฌ..ํ•œ๋งˆ๋””๋กœ ์ง€ ๋ฐฅ๊ทธ๋ฆ‡ ์ง€๊ฐ€ ์ฑ™๊ฒจ์•ผ ๋œ๋‹ค๊ณ  ์ฃผ๋ฐฉ์— ๊ฐ€์„œ ์ง์ ‘ ์ด์•ผ๊ธฐ ํ•ด์•ผ ์Œ€๊ตญ์ˆ˜ ๋ฅผ ์ค๋‹ˆ๋‹ค. ๊ทธ์™ธ์—๋Š” ํ  ์žก์„๊ป˜ ์—†์–ด์š”..์•„์ฃผ ์ข‹์•„์š”
JUNGBAE, 3-night trip

10/10 Exceptional

Very good exellent!

Very good! Very clean! Very kind!
Dawon, 1-night trip

10/10 Exceptional

Good hotel

The hotel is not far from the center. The staff are friendly. Quite clean.
Shoshana, 3-night trip