SereS Springs Resort & Spa Singakerta - CHSE Certified

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Lobby
3 outdoor pools, open 7 AM to 9 PM, cabanas (surcharge), pool umbrellas
3 outdoor pools, open 7 AM to 9 PM, cabanas (surcharge), pool umbrellas
3 outdoor pools, open 7 AM to 9 PM, cabanas (surcharge), pool umbrellas
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Overview of SereS Springs Resort & Spa Singakerta - CHSE Certified

VIP Access

SereS Springs Resort & Spa Singakerta - CHSE Certified

5.0 star property
Riverfront hotel with 2 restaurants, near Candi Tebing Jukut Paku

9,4/10 Exceptional

305 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Banjar Jukut Paku Singakerta, Ubud, 80571
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools and 6 spa tubs
  • Lazy river
  • Breakfast available
  • Free children's club
  • Fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • Ubud Monkey Forest - 10 min drive
  • Sanur Beach - 46 min drive
  • Seminyak Beach - 63 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 63 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

SereS Springs Resort & Spa Singakerta - CHSE Certified

5-star luxury hotel by the river
You can look forward to a roundtrip airport shuttle, a poolside bar, and a terrace at SereS Springs Resort & Spa Singakerta - CHSE Certified. Indulge in reflexology, a facial, and aromatherapy at SereS Spa Sanctuary, the onsite spa. Enjoy local and international cuisine, garden views, and al fresco dining at the two onsite restaurants. Aerobics classes and yoga classes are offered at the gym; SereS Springs Resort & Spa Singakerta - CHSE Certified also has shopping on site, mini golf, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with a lazy river, cabanas, and sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an area shuttle, and an area shuttle
  • Express check-in, smoke-free premises, and a porter/bellhop
  • Guest reviews speak well of the breakfast, pool, and helpful staff
Room features
All 80 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch flat-screen TVs with premium channels
  • Balconies or patios, childcare services, and electric kettles

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Free offsite parking nearby; reservations required

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle within 5 kilometers*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Mini golf
  • Lazy river
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Fitness classes
  • Yoga classes
  • Mini golf
  • Shopping
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (431 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 12 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Lazy river
  • 6 spa tubs
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

SereS Spa Sanctuary has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Mulberry Place - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Bell' Aria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Caffe DarSini - This café specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 302500 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 495000 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for IDR 500000.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9 PM
  • Guests under 13 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

SereS Springs Resort Singakerta Ubud
SereS Springs Resort Singakerta
SereS Springs Singakerta Ubud
SereS Springs Singakerta
SereS Springs Resort Spa Singakerta
SereS Springs Resort Spa Singakerta CHSE Certified
SereS Springs Resort & Spa Singakerta - CHSE Certified Ubud
SereS Springs Resort & Spa Singakerta - CHSE Certified Hotel

Frequently asked questions

Does SereS Springs Resort & Spa Singakerta - CHSE Certified offer free cancellation for a full refund?
Yes, SereS Springs Resort & Spa Singakerta - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SereS Springs Resort & Spa Singakerta - CHSE Certified?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at SereS Springs Resort & Spa Singakerta - CHSE Certified on 04 October 2022 start from R1 562, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SereS Springs Resort & Spa Singakerta - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SereS Springs Resort & Spa Singakerta - CHSE Certified?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7 AM to 9 PM.
Are pets allowed at SereS Springs Resort & Spa Singakerta - CHSE Certified?
Sorry, pets aren't allowed.
Is parking offered on site at SereS Springs Resort & Spa Singakerta - CHSE Certified?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by SereS Springs Resort & Spa Singakerta - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 495000 per vehicle one-way.
What are the check-in and check-out times at SereS Springs Resort & Spa Singakerta - CHSE Certified?
You can check in from 2 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
What is there to do at SereS Springs Resort & Spa Singakerta - CHSE Certified and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 6 spa tubs. SereS Springs Resort & Spa Singakerta - CHSE Certified also has 3 outdoor pools, a fitness center, and spa services, as well as an arcade and a garden.
Are there restaurants at or near SereS Springs Resort & Spa Singakerta - CHSE Certified?
Yes, there are 2 onsite restaurants, featuring alfresco dining, local and international cuisine, and garden views. Nearby restaurants include Taco Casa (2 mi), Mamma Mia (2 mi), and Twist restaurant (2 mi).
Does SereS Springs Resort & Spa Singakerta - CHSE Certified have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around SereS Springs Resort & Spa Singakerta - CHSE Certified like?
SereS Springs Resort & Spa Singakerta - CHSE Certified is located by the river, a short 3-minute walk from Candi Tebing Jukut Paku.

Overall score and ratings

9,4

Exceptional

9,4/10

Cleanliness

9,5/10

Staff & service

9,1/10

Amenities

9,3/10

Property conditions & facilities

9,1/10

Eco-friendliness

10/10 Exceptional

Tucked away in Ubud, this is a gem of a hotel overlooking Ubud's lush wildlife.
Joyce, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible stay
I was not pleased with this hotel. Service was not good. Restaurant was not good and they false advertised that they have a free shuttle to the center. We paid 80k-100k one way drives from there. We had booked this supposedly 4 star hotel for that reason and ended up being the worst selection.
agustina, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Briana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Healing holiday
I really like the villa, it’s very clean and good maintenance and the staff is really amazing, helpfull and friendly. Definitely will come back to this place if we visit bali again
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel I’ve stayed at!
Our stay was perfect! I told them I was pregnant and dealing with a lot of morning sickness and they accommodated accordingly! We got tea and fruits every morning and transportation to anywhere! The people that work here are amazing and respond immediately to any requests! I can’t wait to come back!
Iman, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was the nicest hotel we stayed at in Bali, it was great!
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

The people are very friendly & always willing to help. The property is kept very clean. Breakfast is amazing. I dont have anything bad to say about this place.
Uchenna, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing service! The staff was on top of every need. Beautiful space. Great location. Easy to get transportation into Ubud and back. Orbitz photos are a bit deceiving when it comes to the room. Images show the delux rooms. I chose this hotel because of the bath tub and view when I arrived I was so sad to not have a bath tub. The manager was kind enough to upgrade me at no charge the next day. Beautiful yoga space. The Balinese offerring and dance was fun to try. I really enjoyed the pool and natural springs. Amazing views! Best reception service I have yet to experience in my travels. They truly male youbfeel special by remembering your name and offerring warm welcomes each time you walk through the door. Definitely glad I did the Ayuveda and Balinese massage treatments. Beautiful and will hopefully be back for a future retreat.
Priscilla, 6-night trip
Verified Orbitz guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review