Prime Plaza Hotel Sanur - Bali - CHSE Certified

Photo gallery for Prime Plaza Hotel Sanur - Bali - CHSE Certified

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Prime Plaza Hotel Sanur - Bali - CHSE Certified

VIP Access

Prime Plaza Hotel Sanur - Bali - CHSE Certified

4.0 star property
4-star resort with 1 outdoor pools, connected to the convention center, near Sanur Beach

8,0/10 Very good

349 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jl. Hang Tuah, No. 46, Sanur, Denpasar, Bali, 80228
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Free area shuttle
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Sanur Beach - 38 min walk
  • Matahari Terbit Beach - 1 min drive
  • Pantai Karang Beach - 2 min drive
  • Royal Thai Consulate - 3 min drive
  • Consulate General Republic Democratic Timor Leste - 3 min drive
  • Padang Galak Beach - 5 min drive
  • Bali Orchid Garden - 3 min drive
  • Bajra Sandhi Monument - 12 min drive
  • Bali Museum - 17 min drive
  • Puputan Badung Square - 19 min drive
  • Kasih Ibu Hospital Denpasar - 8 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 27 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

Prime Plaza Hotel Sanur - Bali - CHSE Certified

Prime Plaza Hotel Sanur - Bali - CHSE Certified puts you within a 15-minute drive of Sanur Beach and offers an airport shuttle (available 24 hours) for USD 24 per vehicle. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. Other highlights at this upscale resort include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say good things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 329 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used to for contact tracing and is required to access the property’s common areas.
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Taking the kids

  • Children's pool
  • Free local shuttle
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Beach nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • Spa services
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 24 per vehicle (one-way)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 400000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Sanur Plaza
Hotel Sanur Plaza Paradise
Sanur Paradise Plaza
Prime Plaza Hotel Sanur Bali Denpasar
Sanur Plaza Hotel
Sanur Plaza Paradise
Sanur Plaza Paradise Hotel
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Paradise Plaza Hotel
Sanur Paradise Plaza Hotel Bali
Paradise Plaza
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali
Sanur Paradise Plaza Hotel
Prime Plaza ur Bali npasar
Prime Plaza Hotel Sanur Bali
Prime Plaza Hotel Sanur Bali CHSE Certified
Prime Plaza Hotel Sanur - Bali - CHSE Certified Resort

Frequently asked questions

Overall score and ratings

8,0

Very good

8,3/10

Cleanliness

8,7/10

Staff & service

8,5/10

Amenities

7,9/10

Property conditions & facilities

10,0/10

Eco-friendliness

10/10 Exceptional

Nice relaxing property
Jason Frederick, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Alex, 3-night trip
Verified Hotels.com guest review

6/10 Good

Pool was nice and the staff was great except the Aussie Manager
Derek, 18-night romance trip
Verified Expedia guest review

10/10 Exceptional

All the staff was very friendly and welcoming! A few even took the time to chat and made an effort to remember my name and would greet me with my first name. The pool was great ! At the right time of day it had great sun exposure. I thought the food was prepared very well in both restaurants. Overall would recommend, as well as book again with Prime 👌
9-night trip
Verified Expedia guest review

2/10 Poor

The property is in great need of maintenance, the rooms are dated and worn out. There’s roaches and ants living in the open spaces around the bathroom door frame. The bathroom had a horrible stinky smell. The pool was dirty from all the trees. They had multiple events throughout our stay so there was random people around the lobby area. The breakfast was so bland. Very limited options. Over cooked. Not fresh baked goods and pastries. Oily foods.
4-night romance trip
Verified Expedia guest review

8/10 Very good

Pool good. Rooms & bathrooms need a cosmetic upgrade. Food choice at breakfast needs to be a bit more varied. Needs a bigger bar area by the pool. Overall, good hotel, good location, helpful & friendly staff. Rooms clean, just need updating.
8-night family trip
Verified Expedia guest review

8/10 Very good

The hotel and staff were amazing! Location was good and the free shuttles to the shopping centre and beach were a huge bonus. My only comment would be that the pool didn’t really have an area that was big enough to actually swim. It was beautiful but just lacked swimming space.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff where extremely helpful & friendly. Excellent hotel for adults looking to relax but not much for kids to do.
8-night family trip
Verified Lastminute guest review

10/10 Exceptional

Great Place!
Fantastic rooms and pools. Pricing for food and drinks was great. Close enough for the walk to shopping and all.
Travis, 4-night family trip
Verified Hotels.com guest review

6/10 Good

The property is tired. The basics were provided. The location terrible. The bed was old and springy and uncomfortable. The staff were pleasant.
Pamela, 3-night romance trip
Verified Expedia guest review