When you stay at Villa Palmeras, you'll be within a 15-minute drive of Moon Palace Golf Club and Ventura Park Cancun. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a terrace and a garden. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
17 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free wired internet access in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
What to do
Pool table
Services
Pool loungers
Virtual front desk
Facilities
Garden
Terrace
An outdoor pool
Arcade/game room
Banquet hall
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Free wired internet
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: MXN 50 per accommodation, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 6:00 AM and 2:30 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge of MXN 350 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 9 PM
Policies
This property does not have elevators.
This property only accepts cash.
This property is professionally cleaned.
Also known as
Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun
Frequently asked questions
Does Villa Palmeras offer free cancellation for a full refund?
Yes, Villa Palmeras does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Villa Palmeras?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 9 PM.
Are pets allowed at Villa Palmeras?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Villa Palmeras?
Yes, there's free self parking.
What are the check-in and check-out times at Villa Palmeras?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 350 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Villa Palmeras?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (11-min drive) are both nearby.
What is there to do at Villa Palmeras and nearby?
Villa Palmeras has an outdoor pool and an arcade, as well as a garden.
Are there restaurants at or near Villa Palmeras?
Yes, there's an onsite restaurant.
Villa Palmeras Reviews
Reviews
8,4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,0/10
Cleanliness
8,8/10
Staff & service
8,0/10
Amenities
8,6/10
Property conditions & facilities
8,4/10
Eco-friendliness
Reviews
10/10 Exceptional
18 January 2025
Jaaziel
Jaaziel, 1-night trip
Verified Hotels.com guest review
2/10 Poor
07 January 2025
The room had fleas. I was bitten multiple
Times the light the one night I was there. I then flew out home and brought them with me. Those damn fleas flew with me. Stay here at your own risk. I needed for one night before my flight and I regret staying here so much. I wouldn’t have minded the digital check in, the ghost like house with no one around, the worn out and dingy rooms and bathroom if it wasn’t for fleas infestation. What a nightmare!!
Mariam
Mariam, 1-night trip
Verified Hotels.com guest review
8/10 Very good
05 January 2025
Andre
Andre, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 December 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
santiago
santiago, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
Peaceful place to sleep
Lovely accommodations, very clean, friendly staff. We did not use the pool or hot tub because the exterior of the villas was being scraped and repainted which left paint flakes in the hot tub. The hot tub should’ve been cleaned so we could’ve used it in the evening but it wasn’t. Our breakfast came to us cold when there was nobody else waiting but us in the dining area.
Tracey
Tracey, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
05 December 2024
Chris
Chris, 3-night trip
Verified Hotels.com guest review
8/10 Very good
30 November 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Upstanding in security
ALMA
ALMA, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 October 2024
Andria
Andria, 1-night trip
Verified Hotels.com guest review
2/10 Poor
14 October 2024
Unsafe area no transportation no access to any entertainment area and no access to restaurants. Nothing in sight at all. It’s just not in a safe location..
Paula
Paula, 2-night trip
Verified Expedia guest review
8/10 Very good
13 October 2024
Julian
Julian, 1-night trip
Verified Expedia guest review
2/10 Poor
11 October 2024
Rosemary
Rosemary, 2-night romance trip
Verified Expedia guest review
2/10 Poor
05 October 2024
Shevon
Shevon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
03 October 2024
Easy check in, accommodating staff, and overall clean and comfortable rooms.
Samantha
Samantha, 1-night family trip
Verified Expedia guest review
8/10 Very good
01 October 2024
Staff was friendly and helpful. Food was very good.
We would like to have had more drinking water and someplace to sit in the room. Overall, a very good experience.