2/10 Poor
28 September 2019
Nightmere
They move you once in room. They tell you its upgrade then charge you. Take your luggage and wont give it back untill you pay. No free breakfast as noted no wifi. They are really bad i called hotel. Com to complain . they called they say my husband want upgrade no charge. Really my husband got in fight w manager.he took he luggage and told him you pay or no luggage. Hotell com did what they could. They say manager sleeping when my husband says hes at the desk when you want ti eat far walk to stire. Dangerous area. Fighting with guest calling police. Police are payed by them. So nothing done. Kids runing down hallway all times. Really bad stay away . i never seen a hotel w so much problems. My husband says he had to pay to get luggage then they want more money they say shut up bad bad. Hotel . com you need to stop these animals and stop saying free brekfest. Wifi.
SUSAN
SUSAN, 1-night business trip
Verified Hotels.com guest review