In the heart of Makati, I'M Hotel offers a luxurious retreat with a poolside bar, dry cleaning services, and 4 on-site restaurants. Unwind at Onsen Spa or stay active in the gym while enjoying free in-room WiFi and cooked-to-order meals. Helpful staff are always ready to make your stay unforgettable.
St Luke's Medical Center Global City - 4 min drive - 3.6 km
Bonifacio High Street - 4 min drive - 3.9 km
Fort Bonifacio - 5 min drive - 3.9 km
Getting around
Ninoy Aquino Intl. Airport (MNL) - 32 min drive
Gil Puyat Station - 3 min drive
Manila Vito Cruz Station - 4 min drive
Manila EDSA Station - 4 min drive
Buendia Station - 20 min walk
Ayala Station - 25 min walk
Guadalupe Station - 27 min walk
Airport shuttle (surcharge)
Restaurants
Tien Ma's Taiwanese Cuisine - 1 min walk
North Park Noodles - 1 min walk
Starbucks - 1 min walk
Firefly Roofdeck Bar - 1 min walk
Antidote Gastropub - 1 min walk
About this property
I’M Hotel
When you stay at I’M Hotel, you'll be within a 10-minute drive of SM Mall of Asia and Newport World Resorts. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English
More about this property
VISIBILITY
At a glance
Hotel size
434 rooms
Arranged over 35 floors
Arriving/Leaving
Check-in time starts at 2 PM
Express check-in available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
4 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space (1830 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Fitness center
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Grab bar near toilet
ROOM
Room amenities
Be entertained
49-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Spa
Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.
MONETIZATION_ON
Fees & policies
Refundable deposits
Deposit: PHP 3000.00 per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 700 for adults and PHP 700 for children
Airport shuttle service is offered for an extra charge of PHP 2300 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
Rollaway beds are available for PHP 2000 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati
HELP_OUTLINE
Frequently asked questions
Does I’M Hotel offer free cancellation for a full refund?
Yes, I’M Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at I’M Hotel?
Yes, there's an outdoor pool.
Are pets allowed at I’M Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at I’M Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by I’M Hotel?
Yes, an airport shuttle is available. The charge is PHP 2300 per vehicle one-way.
What are the check-in and check-out times at I’M Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
Is there an onsite casino at I’M Hotel?
No, this hotel doesn't have a casino, but Newport World Resorts (9-min drive) and City of Dreams Manila (10-min drive) are both nearby.
What is there to do at I’M Hotel and nearby?
I’M Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near I’M Hotel?
Yes, there are 4 onsite restaurants.
What's the area around I’M Hotel like?
I’M Hotel is in Makati Downtown, a short 18-minute walk from Greenbelt Shopping Mall and 20 minutes' walk from Glorietta Mall.
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I’M Hotel Reviews
Reviews
8,4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,8/10
Cleanliness
8,6/10
Staff & service
8,6/10
Amenities
8,6/10
Property conditions & facilities
8,2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Food
Restaurant
Spa
Breakfast
Water
Bar
Lobby
What guests liked
The pool was clean, refreshing, and a great value for money. (11 reviews)
The gym was spacious and decently equipped for an inner city property. (5 reviews)
The spa was a wonderful treat that helped guests relax and unwind with its wonderful facilities and services. (10 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
09 May 2025
Good stay here
Enjoyed our stay, wanted to go around Poblacion so it had the right location. Too bad they didnt offer discount for onsen spa which incidentally charged 500 pesos for a massage on a holiday :(
Maria Elizabeth
Maria Elizabeth, 2-night trip
10/10 Exceptional
17 February 2025
Amazing place to stay and also facilitates
Teresa
Teresa, 1-night trip
6/10 Good
05 May 2025
Aging hotel needing a refresh
Aging hotel, slow service, and dirty in many spots.
Karthik
Karthik, 4-night trip
8/10 Very good
17 February 2025
good location very helpful staff
shawn
shawn, 5-night trip
10/10 Exceptional
13 May 2025
C&C
Comfort & Convenience
Verified traveller
2-night trip
8/10 Very good
17 January 2025
Lovely rooms and facilities
Matt
Matt, 5-night trip
10/10 Exceptional
12 November 2024
Best place I have stayed at during my trip.
Paris
Paris, 1-night trip
10/10 Exceptional
15 October 2024
Would stay here again!
kira
kira, 1-night trip
6/10 Good
12 January 2025
Location is great. Property wasn’t the best, not too bad too.
Rahul
Rahul, 3-night trip
8/10 Very good
29 December 2024
I've always been curious about this place—the best hotel in the Burgos area. Worth the price.
Verified traveller
1-night trip
10/10 Exceptional
31 August 2024
Great hotel at a perfect location
Telman
Telman, 2-night trip
10/10 Exceptional
22 November 2024
My favorite hotel in Makati
Paris
Paris, 4-night trip
6/10 Good
29 April 2025
Average
Don't understand the logic of asking you to wait while housekeeping checks your room after you check out. This process can take 5min or more. Reception would usually proceed to serve other guests and doesn't update you unless you specifically ask if you can leave. Shower Gel and Shampoo are provided in tiny little plastic squeeze tubes. They should provide them in refillable dispensers if they are really concerned about sustainability. Smiles from staff are rare...
Verified traveller
2-night trip
10/10 Exceptional
16 August 2024
Had a great stay. The rooftop bar was amazing and the onsen was a relaxing time. Plenty of great food in and around the hotel.
Anthony
Anthony, 3-night trip
8/10 Very good
25 January 2025
Not great Not bad
Nice pool rooms are very small
James
James, 3-night trip
8/10 Very good
15 April 2024
good place to stay.
Ronel
Ronel, 1-night trip
8/10 Very good
13 February 2025
The staff seems a little cold and like they wanna make money on the five and dime stuff
Russell
Russell, 1-night trip
6/10 Good
12 March 2025
Not worth the money
LOUIS E, MUDD
LOUIS E, MUDD, 1-night trip
6/10 Good
08 March 2025
Decent but not great
Average. Weird practice of holding you up so that they can check the room before you check out. It takes about 5 -7 min for them to do that. No hotel does that.
Hotel room AC was really rumbling loudly all night.
Verified traveller
2-night trip
4/10 Fair
17 February 2025
They charge me $100 for early check-in. They charge for guest after 10 PM. No complementary water in your room just petty.
Craig
Craig, 1-night trip
10/10 Exceptional
30 October 2024
I will be returning to I’M hotel. It’s very grand and lovely. I love the pool area the most.
Fleur
Fleur, 1-night trip
10/10 Exceptional
20 November 2024
We had to extend our trip twice and the staff at I'm hotel were very helpful in getting us the best rate for our extended stays.
We will be back!
Donald
Donald, 5-night trip
10/10 Exceptional
16 June 2024
Great spa
RAJESH
RAJESH, 3-night trip
10/10 Exceptional
15 June 2024
Good Hotel
Kok Heng
Kok Heng, 3-night trip
10/10 Exceptional
25 May 2024
Enjoyed our stay. Everything about this hotel was immaculate and the service from staff was amazing.