the staff were nice and friendly! they allowed us to leave our luggage with them before check in/ after check out and even agreed to help my husband dispose of his spoilt luggage for free.
i especially appreciate how there was a wide variety of food/drinks available at b1 for free daily, along with a free photo booth and free arcade games. in the morning, the staff will prepare sandwiches and coffee while at night, popcorn, steamed buns and hotdog buns will be available. throughout the day, there is also instant noodles, snacks, instant drinks, packet fruit juices, canned coke and sprite available for free. beer is also available but you'll need to pay for it
the hotel is also conveniently located a short walk from xi men mrt station and is walkable to xi men ding. it is also walkable to taipei main station, making it easy for guests to get around the city. there are also multiple convenience stores near the hotel, with family mart located just beside the hotel.
however, room service is only available upon request (need to request 1 day in advance) but they will only help to change your towels. housekeeping will not clean the room/top up any items during your stay which was abit of a bummer because we stayed at the hotel for 6 nights and we had already finished our free bottled water, toothpaste and bath salts during our stay.
overall, my husband and i had a really pleasant stay at the hotel and we would definitely go back if we visit taipei again!