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Hotel on the Promenade

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Deluxe Double or Twin Room | Premium bedding, free minibar items, in-room safe, desk
Balcony
Deluxe Double or Twin Room | View from room
Room amenity
Standard Double or Twin Room | Premium bedding, free minibar items, in-room safe, desk

Overview of Hotel on the Promenade

Hotel on the Promenade

4.0 star property
4-star hotel in Sea Point with restaurant and bar/lounge

9,6/10 Exceptional

25 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is R2 750
Price available on 2022/12/03
Map
11 Arthurs Road, Sea Point, Cape Town, Western Cape, 8001

Room options

About this area

What's nearby

  • In Sea Point
  • Camps Bay Beach - 9 min drive
  • Table Mountain - 17 min drive
  • Robben Island - 38 min drive

Getting around

  • Cape Town Intl. Airport (CPT) - 27 min drive
  • Cape Town Station - 10 min drive
  • Cape Town Bellville Station - 21 min drive
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • Thai Cafe - 2 min walk
  • Make - 3 min walk
  • Mr Chan - 6 min walk
  • Jerry's Burger Bar - 6 min walk
  • Mykonos Taverna - 7 min walk

About this property

Hotel on the Promenade

Hotel on the Promenade offers an airport shuttle (available 24 hours) for ZAR 500.00 per room one way. You can indulge in massages, body wraps, or mani/pedis, and grab a bite to eat at The Bistro, which serves French cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this upscale hotel. The comfortable beds and location get good marks from fellow travelers.

Languages

Dutch, English, French, German, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 1:00 PM - midnight
  • Minimum check-in age - 16
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (ZAR 50.00 per day)
  • Onsite parking limited
  • Free offsite parking nearby; reservations required

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Cruise terminal shuttle*

Offsite

  • Beach shuttle*
  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Beach nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Terrace
  • Spa services

Accessibility

  • Elevator

Languages

  • Dutch
  • English
  • French
  • German
  • Portuguese

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Dining

The Bistro - Overlooking the ocean, this bistro specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Refundable deposits

  • Deposit: ZAR 500.00 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Airport shuttle transfer per adult: ZAR 500 (one way)

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 500.00 per room (one way)
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Beach shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for ZAR 250.00 per day

Parking

  • Valet parking costs ZAR 50.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

This property accepts credit cards.

Also known as

Cascades Promenade
Cascades Promenade Cape Town
Cascades Promenade Hotel
Cascades Promenade Hotel Cape Town
Cascades On The Promenade Cape Town, South Africa
Cascades On The Promenade Hotel Sea Point
Cascades On The Promenade Cape Town South Africa
Hotel Promenade Cape Town
Hotel Promenade
Promenade Cape Town
Cascades on the Promenade
Hotel on the Promenade Hotel
Hotel on the Promenade Cape Town
Hotel on the Promenade Hotel Cape Town

Frequently asked questions

Does Hotel on the Promenade offer free cancellation for a full refund?
Yes, Hotel on the Promenade does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel on the Promenade?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at Hotel on the Promenade on 03 December 2022 start from R2 750, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel on the Promenade?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel on the Promenade?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel on the Promenade?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel on the Promenade?
Yes, an airport shuttle is available. The charge is ZAR 500.00 per room one way.
What are the check-in and check-out times at Hotel on the Promenade?
You can check in from 1:00 PM - midnight. Check-out time is 11:30 AM.
Is there an onsite casino at Hotel on the Promenade?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (27-min drive) is nearby.
What is there to do at Hotel on the Promenade and nearby?
Hotel on the Promenade has spa services.
Are there restaurants at or near Hotel on the Promenade?
Yes, The Bistro offers alfresco dining, French cuisine, and ocean views. Nearby restaurants include Mr Chan (6-min walk), Jerry's Burger Bar (6-min walk), and Mykonos Taverna (7-min walk).
What's the area around Hotel on the Promenade like?
Hotel on the Promenade is in Sea Point, a short 6-minute walk from Milton Beach and 7 minutes' walk from Table Mountain National Park. Travelers say this hotel is in a good location.

Overall score and ratings

9,6

Exceptional

9,5/10

Cleanliness

9,8/10

Staff & service

10,0/10

Amenities

9,5/10

Property conditions & facilities

10/10 Exceptional

The property is boutique; cute outdoor restaurant. Location is less than a block from the beach. The owner is very attentive and the staff was superb. Accommodations were great! Food and drinks first rate. Highly recommended.
Tamra, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sangwook, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice small boutique hotel in good location a couple blocks from the water. Room was very modern with big balcony and comfortable bed. The owner was very friendly and helpful and gave us suggestions/ tips for things to do around Cape Town.
4-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent Stay
Incredible stay. Fabulous location. Comfy bed. Good WiFi.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Boutique chic with a few niggles
The hotel staff were quite excellent in their service levels. The front desk manager is also very friendly and was quite quick to try solve our problems. One thinks she has to do this often. The room had an excellent bed, sheets and pillows. Good TV offering and great internet. The restaurant had a good menu and the room service was perfect. The rooms were serviced daily and all toiletries were replenished. Towels were cleaned daily.The in-room safe is large. The hotel is situated in a excellent location. Walking distance to the promenade and easy access to all tourist attractions. On the negative side, the hotel/guest house is small and so noise from the kitchen staff talking and slamming doors from other guests is quite disturbing although by 10pm all noise was over. The floors of the room were very dusty and looked as if they had not seen a wet wash in weeks. You only had to look in the corners and between the cables lying on the floor to feel as if walking barefoot or with socks on would be a bad idea. There was also a consistent smell of urine in the hotel dining area throughout our stay. This was quite bad, I'm not sure what was going on. Other than those negatives everything else was great.
Verified Hotels.com guest review

10/10 Exceptional

Perfect hotel, great value
Wonderful hotel close to the beach. Excellent service. Very good restaurant.
Verified Hotels.com guest review

10/10 Exceptional

Great place
Great breakfast, great staff, very comfortable rooms with all the modern conveniences you could need.
Verified Expedia guest review

10/10 Exceptional

Great boutique hotel!
Service is great here - personalized, genuine and high quality. Rooms are well appointed and the location is safe and convenient to good restaurants and a short drive away from the cape town landmarks. I have to specifically compliment the chef here - the breakfast was the best we had in cape town, staying at several hotels. Highly recommended!
Verified Hotels.com guest review