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Heart Hotel and Gallery Whitsundays

4.0 star property
Beach hotel with restaurant, near Airlie Beach Lagoon

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heart Hotel and Gallery Whitsundays

View from room
Exterior
View from property
Sports facility
Lobby
VIP Access

Reviews

8,0 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Non-smoking
  • Free WiFi
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Beach towels
  • Coffee shop/cafe
  • Airport shuttle
  • Garden
  • Front-desk safe
  • Concierge services
  • Gift shops/newsstands
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Furnished balcony
  • Daily housekeeping
  • Espresso maker
The price is R2 885
R3 180 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Designer Queen Room - Water Aspect

View from room

Designer Queen Room - Water Aspect

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Blackout drapes/curtains
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Queen Room - Village View

Designer toiletries, hair dryer, towels, soap

Designer Queen Room - Village View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer King Room - Village View

View from room

Designer King Room - Village View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Suite - Village View

View from room

Designer King Suite - Village View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Spa Room - Water Aspect

View from room

Designer King Spa Room - Water Aspect

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Airlie Beach Hotel

Pool
Airport transfer
Free parking
Free WiFi
8.6 out of 10, Excellent, (1038)
The price is R2 205
R2 426 total
includes taxes & fees
02 Dec - 03 Dec
Airlie Beach Hotel
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About the area

Map
277 Shute Harbour Road, Airlie Beach, QLD, 4802

What's nearby

  • Airlie Beach Lagoon - 2 min walk - 0.2 km
  • Boathaven Beach - 9 min walk - 0.8 km
  • Airlie Beach Market - 10 min walk - 0.9 km
  • Port of Airlie - 13 min walk - 1.1 km
  • Coral Sea Marina - 16 min walk - 1.4 km

Getting around

  • Proserpine, QLD (PPP-Whitsunday Coast) - 33 min drive
  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 16 miles/25.8 km
  • Proserpine Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Magnums Hotel - ‬1 min walk
  • ‪The Pub - ‬4 min walk
  • ‪Paradiso Rooftop Bar & Restaurant - ‬3 min walk
  • ‪The Deck - ‬1 min walk
  • ‪KC's Bar & Grill - ‬2 min walk

About this property

Heart Hotel and Gallery Whitsundays

Situated by the ocean, Heart Hotel and Gallery Whitsundays is a great choice for a stay in Airlie Beach. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travelers love the helpful staff and location.

Languages

Chinese (Mandarin), English, French, German, Italian

At a glance

Hotel size

  • 40 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 8:00 PM
  • Contactless check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The property charges 1.5 percent for credit card payments
  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Front desk staffed during limited hours
  • If you arrive at the property after hours, you'll need to check in at an alternate location: [The Deck Restaurant 277 Shute Harbour Road Airlie Beach]
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 3 ft (AUD 10 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Ecotours
  • Helicopter/airplane tours
  • Scooter/moped rentals
  • Segway rentals/tours
  • Kayaking
  • Sailing
  • Boat tours
  • Rafting
  • Scuba diving
  • Snorkeling
  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Hiking/biking trails nearby
  • Whale-watching nearby

Working away

  • Coworking spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Beach towels
  • Segway rentals/tours
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Art gallery on site
  • Designer stores on site
  • Walkway to water

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • MP3 docking station
  • CD player

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free international and long-distance calls
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 10 to 30 for adults, and AUD 10 to 30 for children
  • Airport shuttle service is offered for an extra charge of AUD 25 per person (one-way)
  • Early check-in can be arranged for an extra charge of AUD 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of AUD 50 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 12 costs AUD 25 (one-way)

Parking

  • Parking is available nearby and costs AUD 10 per day (3 ft away)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Heart Hotel Gallery Whitsundays Airlie Beach
Heart Hotel Gallery Whitsundays
Heart Gallery Whitsundays Airlie Beach
Heart Gallery Whitsundays
Heart Gallery Whitsundays lie
Heart And Gallery Whitsundays
Heart Hotel and Gallery Whitsundays Hotel
Heart Hotel and Gallery Whitsundays Airlie Beach
Heart Hotel and Gallery Whitsundays Hotel Airlie Beach

Frequently asked questions

Does Heart Hotel and Gallery Whitsundays offer free cancellation for a full refund?
Yes, Heart Hotel and Gallery Whitsundays does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Heart Hotel and Gallery Whitsundays?
Sorry, pets aren't allowed, but service animals are welcome.
Is airport shuttle service offered by Heart Hotel and Gallery Whitsundays?
Yes, an airport shuttle is available. The charge is AUD 25 per person one-way.
What are the check-in and check-out times at Heart Hotel and Gallery Whitsundays?
Check-in start time: 2 PM; Check-in end time: 8:00 PM. There's a charge of AUD 50 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Heart Hotel and Gallery Whitsundays and nearby?
Have fun with onsite activities like kayaking, rafting, and sailing. Additional recreation onsite includes ecotours, helicopter/airplane tours, and segway rentals. Enjoy amenities like a garden and access to a nearby outdoor pool.
Are there restaurants at or near Heart Hotel and Gallery Whitsundays?
Yes, there's an onsite restaurant.
Does Heart Hotel and Gallery Whitsundays have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Heart Hotel and Gallery Whitsundays like?
Heart Hotel and Gallery Whitsundays is located near Airlie Beach Lagoon, just a short 10-minute walk from Airlie Beach Market and 13 minutes' walk from Port of Airlie. Travelers give top marks for the hotel's prime location.

Heart Hotel and Gallery Whitsundays Reviews

Reviews

8,0

Very good

8,6/10

Cleanliness

8,8/10

Staff & service

7,8/10

Amenities

8,4/10

Property conditions & facilities

7,8/10

Eco-friendliness

Reviews

10/10 Exceptional

michel, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

COLIN, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great clean room but noisy area
Desley, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Todd, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alyssa, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Great location, and great rooms. The fridge did not work. The aircon did not work. When I asked if I got a room upgrade (as per the earned VIP benefits program) the staff member acted like it was a joke, even saying "did you want me to joke around and pretend you get a room upgrade?"
2-night trip
Verified Hotels.com guest review

6/10 Good

The hotel is located on the main road, everything is within walking distance. The cleaning tho was very poor, my room was located on the parking side area, and it was very noisy during the morning. I'd recommend choosing another side, if possible.
Vitoria, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Henry, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Victoria, 2-night trip
Verified Hotels.com guest review

2/10 Poor

We had been given a complimentary 11 AM checkout the evening before departure, 1 hour later than the 10 AM provided checkout. At 10:30 AM, a woman walked into the room without knocking. My friend was dressed and laying in bed as we returned from breakfast and I was on the toilet. She said “sorry”, left the room and then came back to reopen the door without permission AGAIN and threw the clean sheets for the next guest all over the floor, in the walkway inside our room as shown in photo. When coming in and out through the stay, I heard Allison and an older gentleman that worked at the desk talking poorly and would gossip about various guests. When going to checkout, Alison said “what do you need”, rather than asking us how we are, if we enjoyed our stay, ect. I informed about the experience of the staff entering the room and throwing the next guests sheets in and the response was that she would simply speak to housekeeping about it, and she did not seem to think it was a big deal and showed no care or compassion. I guess the “do not disturb” sign on the door does not account for anything at Heart Hotel. This was my second and last stay. Alison lacked kindness or care through the stay or regarding this event. The property is in less well kept condition now, hairs in the bed and gum stuck to nightstands. We even got black marks on the “new” sheets thrown on floor as we left accidentally as we did not feel it was our responsibility to move them after this invasion of privacy.
Zach, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Great location in the heart of Airlie and walkable to the town's main dining options. The rooms are small but nicely presented. We had an issue with the shower flooding due to blocked drains, but the receptionist attended our room promptly to try and rectify the issue and provide additional towels. The room was clean, apart from the louvres between the bathroom and bedroom which were dusty and overdue for a clean. Surprisingly, the hotel is quiet and we didn't hear any noise from the main street - great window glazing! There is also plenty of council parking out the back, but no swimming pool, unfortunately. We have stayed at the hotel twice and will likely stay again due to its location.
Shayne, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Standard rooms are small. But only a one night stay. I understand why larger rooms are more expensive re their views.
Susi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Very convenient location, good view from the ocean room. Handy to everything, quite even though right in the middle of Airlie.
Harry, 2-night trip
Verified Hotels.com guest review

6/10 Good

Kat, 4-night romance trip
Verified Wotif guest review

6/10 Good

Location was convenient but no chair in room so had to use balcony chair . BathRoom was not swept and sometimes coffee mugs no replaced with clean mugs.
Dianne, 8-night romance trip
Verified Wotif guest review

8/10 Very good

I had a lovely stay. The staff were great.
Karen, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Nice enough and in a good location.
Christine, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Melisa, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great location!
Matilda, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gary, 8-night trip
Verified Hotels.com guest review

6/10 Good

Dust was inches thick on skirting boards & chair legs. Shower surrounds were moldy, towels were old and thin. TV had been replaced, but sound bar was no longer working and cables were hanging loose. No mini bar, no room service. Woken up every morning with rubbish collection and delivery trucks. Great location; although being advised the car park was going to be turned into a carnival overnight would have been appreciated at the time of booking!
Jody, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Elle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Night in Airlie
Central location, walking distance to Marina, shops, restaurants and lagoon. There is no parking on site, but there is 24 hour parking available at the rear of the building.
Anne-Marie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The best thing about this property was the staff, especially Dean, who went the extra mile to make sure I was comfortable. The hotel is right in the middle of the Airlie Beach action, close to everything.
Helen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rodney, 2-night trip
Verified Hotels.com guest review