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Sugar Hotel

Photo gallery for Sugar Hotel

View from room
In-room safe, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Deluxe Double with Plunge Pool | In-room safe, iron/ironing board, free WiFi, bed sheets
Bar (on property)

Overview of Sugar Hotel

Sugar Hotel

5.0 star property
Mountain hotel in Cape Town City Centre with restaurant and bar/lounge

9,0/10 Superb

162 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Bar
The price is R1 774
Price available on 2023/04/04
Map
1 Main Road, Green Point, Cape Town, Western Cape, 8005

Guests rated this location 8.7/10 - Excellent

Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Spa services
  • Massage/treatment rooms
  • In-room childcare
  • Airport shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Car rentals on site
For families
  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • In Cape Town City Centre
  • Table Mountain - 20 min drive
  • Camps Bay Beach - 17 min drive

Getting around

  • Cape Town Intl. Airport (CPT) - 24 min drive
  • Cape Town Station - 22 min walk
  • Cape Town Bellville Station - 34 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • Nobu - The One & Only Cape Town - 16 min walk
  • Gold Restaurant - 6 min walk
  • KFC - 5 min walk
  • Mano's - 5 min walk
  • The Strangers Club - 2 min walk
Map

About this property

Sugar Hotel

Sugar Hotel offers an airport shuttle (available 24 hours) for ZAR 395 per room one way. Guests can grab a bite to eat at the restaurant, or indulge in hot stone massages, aromatherapy, or mani/pedis. Other highlights at this luxurious hotel include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff and WiFi.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Free offsite parking nearby; discounts available

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Terrace
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately ZAR 120–150 per person
  • Airport shuttle service is offered for an extra charge of ZAR 395 per room (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 18 costs ZAR 395.00 (one way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts major credit cards. Cash is not accepted.</p>

Also known as

Luxury City Hotel
Sugar Luxury
Sugar Luxury City
Sugar Luxury City Hotel
Sugar Luxury Hotel
Sugar Hotel Cape Town
Sugar Hotel
Sugar Cape Town
Sugar Hotel And Spa
Sugar Hotel Cape Town Central
Sugar Hotel & Spa Cape Town, South Africa
Sugar Hotel & Spa Cape Town South Africa
Sugar Luxury City Hotel Spa
Sugar Hotel Hotel
Sugar Hotel Cape Town
Sugar Hotel Hotel Cape Town

Frequently asked questions

Does Sugar Hotel offer free cancellation for a full refund?
Yes, Sugar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sugar Hotel?
As of 24 March 2023, prices found for a 1-night stay for 2 adults at Sugar Hotel on 04 April 2023 start from R1 774, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sugar Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sugar Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sugar Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Sugar Hotel?
Yes, an airport shuttle is available. The charge is ZAR 395 per room one way.
What are the check-in and check-out times at Sugar Hotel?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Sugar Hotel?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (23-min drive) is nearby.
What is there to do at Sugar Hotel and nearby?
Sugar Hotel has spa services.
Are there restaurants at or near Sugar Hotel?
Yes, there's an onsite restaurant.
What's the area around Sugar Hotel like?
Sugar Hotel is a short 14-minute walk from Cape Town Stadium and 15 minutes' walk from Long Street. Travelers say this hotel is in a good location.

Reviews

9,0

Superb

9,3/10

Cleanliness

9,3/10

Staff & service

8,5/10

Amenities

8,8/10

Property conditions & facilities

7,7/10

Eco-friendliness

Reviews

10/10 Exceptional

Derrick, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tinnon Mamadou, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Little Spot!
This hotel has fewer than 10 rooms, but somehow still manages to have a restaurant and a spa. Everything was beautiful, from the private pool attached to our room to the mountain view, and the price was shockingly good. Staff was very pleasant and there are 2 lovely dogs that live in reception. Would recommend, would stay again.
Jonathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great walkable location, nice large room with private soaking pool, very good breakfast
Alberto, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The room was exceptionally tiny. There was no space to move. Advertised as a 5star and charging 5star rates the room was tiny, facilities were non existant. The only thing that was decent was the breakfast. There was no automatic upgrade as they were supppsed to do
Piyush, 3-night romance trip
Verified Expedia guest review

8/10 Very good

25th Anniversary
Our stay was fantastic. Loved the private pool and breakfast.
Lionel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ilias, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sweet time at the Sugar.
A sweet little Hotel, luxurious and spacious room, very clean, excellent and friendly staff.
Douglas C, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Feedback and suggestion
We had a pleasant stay, however the Monday we had to check out, the restaurant was closed (we had the bed and breakfast deal) Also, it would be a good addition to look into heated pools and perhaps an overhead cover for the patio, as when it was cold or raining, it wasn't pleasant to be on the patio. We are both smokers, so we needed to go out to the patio to smoke which was a bit uncomfortable due to the weather.
Amina, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice place, little tiny room,no safe parking
Tg, 2-night trip
Verified Hotels.com guest review