Heron Island Resort

3.5 star property
Beachfront resort with spa, near The University of Queensland - Heron Island Research Station

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Heron Island Resort

Photo gallery for Heron Island Resort

Aerial view
Beach views
Beach views
Desk, bed sheets, alarm clocks
Reception hall

Overview of Heron Island Resort

8,2

Very good

Property highlights

  • Pool
  • Parking available
  • Laundry facilities
  • Restaurant
  • Bar
  • Spa
Map
Via Gladstone, Heron Island, QLD, 4000

What's around

  • Popular LocationCoral Sea1 min walk
  • Popular LocationThe University of Queensland - Heron Island Research Station4 min walk
  • Popular LocationHeron Island Dock6 min walk
Main amenities
  • Housekeeping once per stay
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • WiFi in the lobby
  • Beach towels
  • Self parking
  • Coffee shop/cafe
  • Meeting rooms
  • Ferry terminal shuttle
  • Terrace
Feel at home
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
  • Laundry facilities
  • Limited housekeeping

Room options

Reef Room

  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon

Beachside Room

  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

Reef Family Room

  • 30 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Turtle Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Turtle Family Room

  • 26 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About this area

Getting around

  • Gladstone, QLD (GLT) - 52.8 miles/85 km
  • Ferry terminal shuttle (surcharge)

About this property

Heron Island Resort

Heron Island Resort offers a private beach and gives you access to onsite scuba diving, snorkeling, and kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 112 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via boat or floatplane to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • There is no cell phone service at this property due to its remote location.
  • This property is accessible by boat or helicopter. Boat transfers are available at 9:30 AM from Gladstone to Heron Island on Friday-Monday and Wednesday. The required fee for boat transfers is AUD 85 per adult and AUD 45 per child each way. On Tuesday and Thursday, access is only available via helicopter for the listed transfer service fee amounts. On December 25, access is only available via helicopter.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*

Parking

  • Uncovered onsite self parking (AUD 11 per night)

Transfers

  • Ferry terminal shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • On a private beach
  • Ecotours
  • Helicopter/airplane tours
  • Kayaking
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Pool table
  • Whale-watching nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Wheelchair accessible

Room amenities

Home comfort

  • Ceiling fan
  • Electric kettle

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Housekeeping (once per stay)
  • Eco-friendly toiletries

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Dining

Shearwater Restaurant - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

The listed destination fee is charged for a maximum of AUD 21 per person, per stay.

Optional extras

  • WiFi is available in public areas for AUD 5 per hour (rates may vary)

Children & extra beds

  • Rollaway beds are available for AUD 75 per night

Parking

  • Uncovered self parking costs AUD 11 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts major credit cards. Cash is not accepted.

Also known as

Heron Island Resort
Heron Island Hotel Heron Island
Heron Hotel Heron
Heron Island Resort Resort
Heron Island Resort Heron Island
Heron Island Resort Resort Heron Island

Frequently asked questions

Does Heron Island Resort offer free cancellation for a full refund?
Yes, Heron Island Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Heron Island Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Heron Island Resort?
Yes, there's an outdoor pool.
Are pets allowed at Heron Island Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Heron Island Resort?
Yes. Self parking costs AUD 11 per night.
What are the check-in and check-out times at Heron Island Resort?
You can check in from 3:00 PM - 8:00 PM. Check-out time is 10:00 AM. Express check-out is available.
What is there to do at Heron Island Resort and nearby?
Have fun with onsite activities like kayaking, snorkeling, and scuba diving. Additional recreation onsite includes ecotours and helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Heron Island Resort also has a private beach and a garden.
Are there restaurants at or near Heron Island Resort?
Yes, Shearwater Restaurant offers alfresco dining and ocean views.
Does Heron Island Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Heron Island Resort like?
Heron Island Resort is on Heron Island Beach, a short 1-minute walk from Coral Sea and 4 minutes' walk from The University of Queensland - Heron Island Research Station.

Reviews

8,2

Very good

7,4/10

Cleanliness

8,2/10

Staff & service

7,6/10

Amenities

7,0/10

Property conditions & facilities

8,8/10

Eco-friendliness

Reviews

8/10 Very good

Irene, 2-night trip
Verified Expedia guest review

8/10 Very good

Hal, 2-night trip
Verified Expedia guest review

8/10 Very good

Angel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely oasis
Jedrzejewski, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Surrounded by amazing marine life.
China, 4-night family trip
Verified Wotif guest review

10/10 Exceptional

Beautiful area, slightly outdated accommodation but very liveable. Love the wildlife and the way the staff show their knowledge and passion for it and it’s conservation. Food was great too. Maybe just a few more cheaper water options
Theresa, 2-night trip
Verified Expedia guest review

4/10 Fair

The only food available on the resort is in the one and only restaurant. You cannot order any food and have to have a limited buffet covered in flies at $50 per person. The choice of food is very poor, cooked in a very basic way. I had much better meals in third world countries!!! As it it a bird sanctuary with about 200.000 birds nesting and screwing all night, you have a very good chance of been pooped on your clean clothes on the way to the restaurant. I wouldn't recommended to my worst enemy!
Nadir, 7-night family trip
Verified Wotif guest review

6/10 Good

Suzanne, 9-night trip
Verified Wotif guest review

10/10 Exceptional

karen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Everything was great .As a family we were in 4 rooms spread out across the resort.Some sort of way of communicating with other rooms would have been handy at times
joy, 5-night family trip
Verified Hotels.com guest review