Mena Inn Pyramids

There was no one there when we arrived to check us in. Thankfully, I had hired a local guide who was able to call a few people around the area and have someone come to meet us to check us in. Upon arrival in the room, I noticed that every surface was coated in a layer of dust and grime. I understand that the location is in a desert, however, it was enough grime that it looked as if it had not been cleaned in over a week. There were tiny hairs all over the supposedly clean pillow case and one pillow had no case on it and had obviously been used as there were hairs and stains all over the pillow. The shower head was leaking profusely so no water pressure and the holder was broken as well. Wifi was spotty at best and worked only on occasion. The only plus of this place is the location as the Pyramids are right there. There are no amenities provided except for a towel and hand soap.

I have contacted hotels.com staff about this experience. Nothing short of horrific.

This hotel is amazing. Best location. Best view. We were about 5 min walk to the Sphinx and could watch the light show from our balcony. Food and shops working walking distance. Ahmed was so helpful. I would definitely stay here again.

Whether was good, location amazing with view on pyramids directly from balcony.

Location is directly in front of the pyramids. It was a scary neighborhood. We our uber drove by the streets people kept jumping on the car banging in the windows. When we finally found the place some random drunk kid came and grabbed our bags out the car and kept begging us for more money after tipping him 5 euros. There was no one in the front desk or in the building so the kid kept harassing us for more money. Finally the manager co tatted us via a different tenant who let us in. The manger came early he next morning and kept trying to make us book camel rides and to hire a driver at a very expensive rate of 59 dollars per person. After refusing countless amount of times the next he kept trying to get us to only go to his family shops and use his driver. We paid for the driver. Driver was suppose to speak English and tell us a bit of the places we were going to. He did not speak English and only drove us to 2 our of the 4 places he promised. Also it was suppose to be from 10-4pm and he drove us from 10:30-2pm. Hotel itself was dirty shower did not work and faucet kept running out of water after only one person being able to brush their teeth. Toilet paper was not provided and we had to keep asking for it. I do not recommend to anyone.