Apparently, the elevators is broken down for at least a month. We were not notified of that. The room was on the 5th level we had to carry our luggage up and down the stairs, when we ask for an extra towel we were told We cannot have one, only allow two towels.
It was bags of laundries in the hallway on every level stereos were very narrow and very steep spiral stairs, very unsafe for trip hazard to climb with luggage in your hand and come down stairs with luggage in your hand