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Patong Bay Hill Resort

5.0 star property
Luxury hotel with outdoor pool, near Patong Beach

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Photo gallery for Patong Bay Hill Resort

Front of property
Terrace/patio
Minibar, in-room safe, individually decorated, individually furnished
View from room
Terrace/patio
Perched near Bangla Road, Patong Bay Hill Resort offers a tranquil retreat with an outdoor pool and sun loungers. Unwind on the garden patio or indulge in spa services at this luxury hotel. Multilingual staff are available to assist you, and guests can also enjoy a coffee shop/cafe.

Reviews

7,8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Free beach shuttle
  • Free shopping center shuttle
  • Children's pool
  • Pool bar
  • Room service

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Stovetop
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is R1 797
R2 133 total
includes taxes & fees
02 Mar - 03 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
  • 120 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Premier Suite Seaview

View from room

Premier Suite Seaview

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Cottages Suite Seaview

Minibar, in-room safe, individually decorated, individually furnished

Cottages Suite Seaview

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite with Jacuzzi

Terrace/patio

Premier Suite with Jacuzzi

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Dining table
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite Pool Access

View from room

Premier Suite Pool Access

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Dining table
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Suite Pool Access

Terrace/patio

One Bedroom Suite Pool Access

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Duplex, 2 Bedrooms, Sea View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Duplex, 2 Bedrooms, Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
  • 120.0 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for One Bedroom Suite Seaview

View from room

One Bedroom Suite Seaview

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite

View from room

Premier Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Pool Access Seaview

Minibar, in-room safe, individually decorated, individually furnished

One Bedroom Pool Access Seaview

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premier Suite Jacuzzi Seaview

Jetted bathtub

Premier Suite Jacuzzi Seaview

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Dining table
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Suite

Minibar, in-room safe, individually decorated, individually furnished

One Bedroom Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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  • Pool
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8.6 out of 10, Excellent, 506 reviews
The price is R2 320
R2 754 total
includes taxes & fees
02 Mar - 03 Mar
The Nature Phuket
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About the area

Map
79 Hasib Pee Road, Patong, Phuket, 83150

What's nearby

  • Simon Cabaret - 13 min walk
  • Patong Beach - 18 min walk
  • Jungceylon Shopping Center - 20 min walk
  • Banzaan Fresh Market - 3 min drive
  • Bangla Road - 4 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 61 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free beach shuttle

Restaurants

  • ‪The Zula Phuket - Turkish, European & Thai Cuisine - ‬11 min walk
  • ‪Ali Baba - ‬9 min walk
  • ‪C-Food Zone - ‬9 min walk
  • ‪Lemongrass - ‬9 min walk
  • ‪Osmosis - ‬9 min walk

About this property

Patong Bay Hill Resort

Patong Bay Hill Resort features a free kids' club and puts you just a 5-minute drive from Bangla Road and Jungceylon Shopping Center. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in Thai massages, body scrubs, or body treatments. There's an outdoor pool and a poolside bar, and in-room conveniences at this luxurious hotel include refrigerators and microwaves.

Languages

Arabic, English, Indonesian, Lao, Thai

At a glance

DONE

Hotel size

    • 389 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Free area shuttle within 2.5 kilometres
    • Free beach shuttle
    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle

What to do

  • Free beach shuttle
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 16 buildings/towers
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Banquet hall

Accessibility

  • Accessible airport shuttle
  • Magnifying mirror
  • Visual fire alarm
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave
  • Stovetop
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Refundable deposits

  • Deposit: THB 1000 per accommodation, per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 400 for adults and THB 175 for children
  • Airport shuttle service is offered for an extra charge of THB 1250 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge of THB 1000 (subject to availability)
  • Late check-out can be arranged for an extra charge of THB 2000 (subject to availability)
  • Kitchen/kitchenette use is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Property Registration Number 0835548012121

Also known as

Patong Bay Hill Resort
Patong Bay Hill
Patong Bay Hill Resort & Spa Phuket
Patong Bay Hill Resort Spa

Frequently asked questions

Does Patong Bay Hill Resort offer free cancellation for a full refund?

Yes, Patong Bay Hill Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Patong Bay Hill Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Patong Bay Hill Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Patong Bay Hill Resort?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Patong Bay Hill Resort?

Yes, an airport shuttle is available. The charge is THB 1250 per vehicle one-way.

What are the check-in and check-out times at Patong Bay Hill Resort?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge of THB 1000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of THB 2000 (subject to availability).

What is there to do at Patong Bay Hill Resort and nearby?

Patong Bay Hill Resort has an outdoor pool and spa services, as well as a garden.

Are there restaurants at or near Patong Bay Hill Resort?

Yes, there's an onsite restaurant.

Does Patong Bay Hill Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Patong Bay Hill Resort like?

Patong Bay Hill Resort is in the heart of Patong, a short 18-minute walk from Patong Beach and 20 minutes' walk from Jungceylon Shopping Center.

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Patong Bay Hill Resort Reviews

Reviews

7,8

Good

8,6/10

Cleanliness

8,0/10

Staff & service

7,8/10

Amenities

8,0/10

Property conditions & facilities

7,8/10

Eco-friendliness

Reviews

6/10 Good

Breakfast menu was limited and it was same all three days.
Ankit, 3-night trip

10/10 Exceptional

Staff was very friendly and helpful. Nice property. Pools in the pool access suites are a little outdated. Tiles are falling off and ended up scratching my foot on one. Still would not hesitate staying here again.
Lorraine, 6-night trip

10/10 Exceptional

Perfect place to travel as a group or a couple….the place is just amazing!!!
Clayton, 6-night trip

10/10 Exceptional

Was lovely , hot tub was great
David, 7-night trip

2/10 Poor

Roaches Bad treatment Waited half hour for shuttles Rude staff Unprofessional staff
Tonya, 7-night trip

2/10 Poor

The worst hotel experience ever!
We came for our honeymoon based on the photos and comments of the rooms, but it was a completely terrible experience. We chose the premium room with bathtub but the hot water for the bathtub was not working. On the second day, when we came from outside in the evening, the room was invaded by ants. We waited for the room attendant to come and change all the sheets and wipe the floor. On the 3rd day, the door's card reader was broken, so we waited for half an hour for someone to come and enter the room. On the 4th day, the city's electricity was out, so we could neither charge our phones nor stay in the room because of the heat. On the 5th evening, the air conditioner broke down and we waited for more than 1 hour for the air conditioner to be fixed. Since there were no fly screens on the windows, the room was filled with mosquitoes as soon as the light was turned on, and therefore we could not sleep comfortably at night. After all these bad experiences we had, they neither apologized nor did anything to compensate. Everything we experienced seemed normal to them. I would definitely advise anyone who looks at the photos and thinks of coming because the room looks nice, not to come.
EDANUR, 5-night trip

10/10 Exceptional

very good
Yirixey, 9-night trip

4/10 Fair

Avoid! Avoid! Do not stay at this hotel!!!!
From the moment i checked in..it was bad! The service at reception is shocking, very slow. The hotel is on a hill and you have to wait for a shuttle to your room, which you have to wait anywhere between 10 to 25 minutes. The shuttle drivers dont listen and i was told by the driver he makes the decisions on when he goes! I booked a studio, it had a stove top, microwave and fridge. No crockery or cutlery provided. What is the point?The swimming pool is in need of repair, many missing tiles that you can cut your feet on. There was building works going on, a crane was parked and i was told i cant go to to my room on 1 of the days. They moved my bike, tipping it over, leaving scratches and smashing the bottle i had in the seat. Housekeeping were really loud, always waking me up. The worst part thou is i had my JBL blue tooth headphones go missing. I advised reception and were told they know nothing. The 2 other groups of friends in my group also had personal items and cash go missing. There was issues with my key card, and it took me to demand to speak to the manager to get it fixed. I had to walk to reception on 2 occasions because it did not work. (Its a massive hill) The hotel is a little out of the way, thank goodness i had a bike. Ive stayed at better hotels for alot cheaper and better service!!!
claudia, 8-night trip

10/10 Exceptional

Professional and friendly staff. Fast in-room dining and really delicious food. Nice rooms.
Matthew, 2-night trip

10/10 Exceptional

The facility feels aged but is very clean and the staff is friendly.
Uno, 5-night trip

10/10 Exceptional

Great location for Patong
Lovely place to stay, just on the outskirts from the hustle and bustle of Patong but still with a bit of peace and quiet there. Shuttle buses run 24 hours to take you from the rooms to the Lobby as there are a few hills. Overall good place to stay with a special shout out to Amo. The most pleasant individual who came over every day asking if there’s anything he could do to make my stay better.
Lee, 10-night trip

10/10 Exceptional

Location is nice, need some minor renovations,
Mathivathani, 4-night trip

10/10 Exceptional

Hotel has amazing view and friendly staff. Briana made my check in very smooth and she is very helpful.
Mohammad, 5-night trip

8/10 Very good

Too hilly
Mark, 9-night trip

8/10 Very good

I think the shuttle service into central area should run more frequently.
Fredrick, 2-night trip

10/10 Exceptional

Good
YUN HEI, 5-night trip

6/10 Good

Good for price.
Overall was ok good location walking distance to town beed tuk tuk back though steep hills Room has cooking facikities but no pots pans platea cups or cutlery. Shuttle drivers and cleanera good. Doesnt serve any pork products so no bacon.
Meegan, 8-night trip

10/10 Exceptional

Transportation not convenient. All else great.
Neil, 8-night trip

6/10 Good

Hotel’s breakfast buffet was extremely limited and had very few options. The pool’s tiles also kept coming off so it was very easy to get scratched and injured while swimming.
KA WAI, 7-night trip

4/10 Fair

Pool access room don’t have umbrella !!!!

8/10 Very good

i didn't like the transportation from loopy to the room take time
Hisham, 7-night trip

4/10 Fair

Even thou I have requested non-smoking room, they gave me the smoking room initially and later non-smoking room much less desiable and smaller room.
don, 3-night trip

4/10 Fair

Wasnt impressed by the fact the staff couldnt converse, the quality of the food at breakfast and dinner was shocking. My son had food poisoning from the buffet...and i also encountered very drunk, inappropriately dressed ladies with certain body parts hanging who clearly werent there as guests. This was shocking as it was around 8sm in the morning. I will not be recommending this resort!!!
Tasneem, 7-night trip

10/10 Exceptional

BEAUTIFUL! Gorgeous and clean. Safe and quiet. Our pool was great - shame it wasn’t in the sun though to tan. Easy walk down to the beach and back up. The shuttle is kind of useless as they don’t know how to explain where it picks you up. My biggest complain is the lack of English. You would think that the receptionists would be able to speak English but they didn’t very well.
Chelsey, 3-night trip

10/10 Exceptional

Fantastic Experience and Highly Recommended
This hotel was wonderful. We stayed in a hillside cottage with jucuzzi which had beautiful views and honestly looked brand new. Decor was stunning. Check in was great, staff helpful and we were helped with our bags via shuttle to the cottage. Whenever we needed a shuttle down the hill to the main lobby for breakfast or the pool it came within 5 minutes of us calling to ask. One night we ordered room service as well and it was good. We went for burgers and the meat was good quality and it arrived very quickly! Breakfast had a good selection too. It’s an indoor/outdoor set up but all the food was covered. Some guests didn’t make an effort to replace the covers which was frustrating but staff kept going around to do it which was good and prevented flies touching anything. We had an external company collect our laundry one day and the reception staff were very happy to help us with the pick up and drop off which was much appreciated. We used the hotel shuttle several times into Patong Beach and it was seamless- so much so that for one of our evening shuttles the reception team phoned us in the room to confirm a shuttle to bring us to reception for the main shuttle into town without us asking. The walk into town is about 25 minutes but honestly it was such a great way to see Patong and there were loads of shops, restaurants etc along the walk that it really felt very close to everything. I was honestly very very happy with our stay here!
K, 4-night trip