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Best Western Premier Bangtao Beach Resort & Spa

4.0 star property
Beachfront resort with spa, near Bang Tao Beach

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Photo gallery for Best Western Premier Bangtao Beach Resort & Spa

2 outdoor pools, pool umbrellas, pool loungers
On the beach, windsurfing, kayaking
Lobby sitting area
Lobby sitting area
On the beach, windsurfing, kayaking
Experience the ultimate eco-friendly getaway at Best Western Premier Bangtao Beach Resort & Spa, nestled near Bang Tao Beach. Soak up the sun on windsurfing and kayaking adventures or indulge in rejuvenating spa treatments like aromatherapy and massages. With two restaurants serving delicious meals, yoga classes, fitness sessions at the gym, a swim-up bar by one of two outdoor pools with sun loungers and pool umbrellas - previous guests have praised this resort for its helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Premium TV channels
The current price is R1 853
R2 200 total
includes taxes & fees
28 May - 29 May

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea Facing

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Balcony, Sea Facing

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Sea Facing

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 2 Twin Beds, Balcony, Sea Facing

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking, Terrace

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Terrace

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 2 Twin Beds, Non Smoking, Terrace

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Family Room, Multiple Beds, Non Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Pool View

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 2 Twin Beds, Non Smoking, Pool View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Garden View

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 2 Twin Beds, Non Smoking, Garden View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe (Villa Wing)

In-room safe, individually decorated, individually furnished, desk

Deluxe (Villa Wing)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family (Villa Wing)

In-room safe, individually decorated, individually furnished, desk

Deluxe Family (Villa Wing)

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Ground Terrace 1 King bed

In-room safe, individually decorated, individually furnished, desk

Deluxe Ground Terrace 1 King bed

  • Sleeps 3
  • 1 King Bed

View all photos for 2 Single Beds, Non-Smoking, Balcony, Deluxe, Deluxe Sea Facing

In-room safe, individually decorated, individually furnished, desk

2 Single Beds, Non-Smoking, Balcony, Deluxe, Deluxe Sea Facing

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Seafacing View 1 King bed

In-room safe, individually decorated, individually furnished, desk

Deluxe Seafacing View 1 King bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ground Terrace 2 Single bed

In-room safe, individually decorated, individually furnished, desk

Deluxe Ground Terrace 2 Single bed

  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room

In-room safe, individually decorated, individually furnished, desk

Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Side Sea View 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Deluxe Side Sea View 1 King Bed

  • Sleeps 3
  • 1 King Bed

King Room With Balcony

  • Sleeps 3
  • 1 King Bed

Deluxe King Room With Pool View-Non-Smoking

  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

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The price is R1 530
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includes taxes & fees
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About the area

Map
124/29 Moo 3, Choeng Thale, Phuket, 83110

What's nearby

  • Bang Tao Beach - 1 min walk - 0.2 km
  • Surin Beach - 4 min drive - 2.0 km
  • Phuket FantaSea - 7 min drive - 5.8 km
  • Laguna Phuket Golf Club - 9 min drive - 6.4 km
  • Kamala Beach - 10 min drive - 5.1 km

Getting around

  • Phuket Intl. Airport (HKT) - 33 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Catch Beach Club - ‬15 min walk
  • ‪Pine Tree - ‬13 min walk
  • ‪Carpe Diem - ‬5 min walk
  • ‪The lazy Coconut Phuket - ‬15 min walk
  • ‪อัญชันคาเฟ่ (Anchan Café) - ‬14 min walk

About this property

Best Western Premier Bangtao Beach Resort & Spa

At Best Western Premier Bangtao Beach Resort & Spa, you'll have access to onsite windsurfing and kayaking. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Thai massages, body wraps, and facials. The Beach Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers like the helpful staff and overall property condition.

Languages

English, German, Russian, Thai

At a glance

DONE

Hotel size

    • 235 units
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Failure to meet these requirements may result in a cancelled reservation.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle within 25 kilometres*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Kayaking
  • Windsurfing
  • Pool table
  • Table tennis
  • Golfing nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Conference space (2110 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Biodegradable drinking straws
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Relaxy Massage has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

The Beach Restaurant - This restaurant serves breakfast, lunch, and dinner.
Seaside Seafood Kitchen - This restaurant serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: THB 5000 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • New Year's Eve (December 31) Gala Dinner per adult: THB 4270.00
  • New Year's Eve (December 31) Gala Dinner per child: THB 2135.00 (from 3 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 375 for adults and THB 189 for children
  • Airport shuttle service is offered for an extra charge of THB 700 per vehicle (one way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of THB 1500 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 1070.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the fitness facility
  • Guests under 12 years old are not allowed in the spa

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Bangtao Beach Best Western
Bangtao Beach Resort
Best Western Bangtao Beach
Best Western Bangtao Beach Resort
Premier Bangtao Choeng Thale
Best Western Premier Resort
Premier Bangtao Beach
Premier Bangtao Beach Resort
Best Western Premier Bangtao Beach Resort Choeng Thale
Best Western Premier Bangtao Beach Choeng Thale

Frequently asked questions

Is there a pool at Best Western Premier Bangtao Beach Resort & Spa?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Best Western Premier Bangtao Beach Resort & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Best Western Premier Bangtao Beach Resort & Spa?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Best Western Premier Bangtao Beach Resort & Spa?

Yes, an airport shuttle is available. The charge is THB 700 per vehicle one way.

What are the check-in and check-out times at Best Western Premier Bangtao Beach Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of THB 1500 (subject to availability).

What is there to do at Best Western Premier Bangtao Beach Resort & Spa and nearby?

Have fun with onsite activities like kayaking and windsurfing. Additional recreation onsite includes fitness classes, ecotours, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Best Western Premier Bangtao Beach Resort & Spa also has 2 bars, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Best Western Premier Bangtao Beach Resort & Spa?

Yes, there are 2 onsite restaurants.

Does Best Western Premier Bangtao Beach Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Best Western Premier Bangtao Beach Resort & Spa like?

Best Western Premier Bangtao Beach Resort & Spa is a short 1-minute walk from Bang Tao Beach and 17 minutes' walk from Ko Rok Nok.

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Best Western Premier Bangtao Beach Resort & Spa Reviews

Reviews

8,4

Very good

8,8/10

Cleanliness

8,8/10

Staff & service

8,8/10

Amenities

8,2/10

Property conditions & facilities

8,8/10

Eco-friendliness

Popular mentions

Service staff
Restaurant
Beach
Food
Room

What guests liked

  • The beach at this property is stunning, with direct access, beautiful views, and plenty of lounges and amenities. (10 reviews)
  • The pool areas were well designed and maintained. (3 reviews)
From real guest reviews summarized by AI.

Reviews

6/10 Good

Nice hotel

The hotel is nice but a little confusing for all inclusive You can’t order food at the pool bar as you have to pay but can order at the seaside restaurant and it’s included
Colin, 7-night trip

10/10 Exceptional

Everything is close,including the beach club houses.
Anthony, 15-night trip

10/10 Exceptional

Beautiful and relaxing hotel that is directly on the beach. Lovely shade trees and palms, plenty of lounges and great pools. Breakfast buffet is excellent.
Mark D, 3-night trip

8/10 Very good

Nice resort

Lovely resort in excellent condition. Staff are wonderful. Pools were beautiful even tough we never went in them, we only used the beach. The only thing we wished was addressed is to have a staff member walk the beach area in front of the resort to clean the beach regularly. The garbage that floats up the beach daily, which is not the fault of the resort, but it would be better if the resort would send someone down to clean it up so guests are not swimming in it.
Patrick, 8-night trip

10/10 Exceptional

All the staff are lovely and helpful. It’s a beautiful resort overall
Danielle, 5-night trip

10/10 Exceptional

Great location! Lovely pool.
Dana, 3-night trip

10/10 Exceptional

The property was lovely and very clean. The staff was excellent and always ready to help.
Stefania, 19-night trip

10/10 Exceptional

The staff were helpful and friendly.
Heather, 5-night trip

10/10 Exceptional

Our recent stay at the Best Western Premier Bangtao Beach Resort was a memorable and pleasant one. The staff were always pleasant and accommodating. The room was perfect overlooking the pool and beachfront. The food was delicious, especially the Thai food prepared. The daily massages were the best! We would definitely recommend and stay there again.
Lucylux, 9-night trip

10/10 Exceptional

Nice stay

It was a great stay at Best Western Premier. I was upgraded to a nice large family room on ground level with a small lanai looking out over a nice grass area with plumeria trees.
keith, 2-night trip

10/10 Exceptional

The best resort if you like a quiet hotel with immediate access to the beach and pools. Everything is within reach. 7/11 convenient store steps away from hotel. Absolutely love this hotel and location.
ALICE, 4-night trip

10/10 Exceptional

Deluxe pool terrace rooms were great size. Staff were always smiling and welcoming. Food at restaurant was good. Doing renovations on half of the property but did not hear any noise from it. Loved our stay here
Leonie, 9-night trip

10/10 Exceptional

Relaxing location, quiet and away from major nightlife but enough bars and restaurants to choose from. Hotel itself is good and the pool areas well designed and maintained. Staff are superb. Room large (deluxe seaview) and always clean. It also had adequate amenities. Breakfast was OK but range of options was a tad limited. Beach access outside of rainy season will be great I'm sure. During it high tides and rough seas prevent meaningful access. That said the full Bangtao bay is wonderful.
Adrian W, 7-night trip

10/10 Exceptional

Staff are very professional and friendly. They also give us many good advice like some very good local restaurant. beach view is stunning. Pool also very good. Highly recommended.
Kaichun, 2-night trip

10/10 Exceptional

Great customer service and late check out.
Jasbir, 2-night trip

8/10 Very good

Great hotel, staff and location. Heaps of great food and drink options on the beach and around the hotel. Bangtao is a great spot for a few weeks, unfortunately the beach is covered with single use plastics which wash up all day and night. The guys on the beach do a great cleaning job, but it's a constant fight. Not the fault of the hotel at all, it's humans. Access to the beach is by rock steps which the sea has blown out and sandbags have been added. It's still easy and safe access. Hotel seafood restaurant is terrible, the worst food I ever ate in Thailand. The Barbecue fish platter was all just deep fried and greasy. Including prawns, in shells, battered and deep fried. Horrible and ridiculously expensive (over 2000 bht for two). The staff and hotel facilities are top quality, the rooms are big, have aircon and very clean. The staff are all amazingly helpful and easy to deal with. I would stay here again.
11-night trip

8/10 Very good

Anyone who has ever stayed at a Best Western in the US knows exactly what kind of hotel accommodation it is. I read a few negative reviews and was surprised, no one should complain knowing what a Best Western type hotel actually is. This is much better than those in the USA. Keeping this in mind we were very pleasantly surprised by how nice of a stay we had. This is heavenly Phuket after all. We found the hotel clean, comfortable, pleasant, a very nice cozy lobby, the staff very helpful and sweet, and the pool and the beachside area beautiful. The breakfast area was also quite lovely, the view of Bang Tao beach wonderful to have your breakfast beside. If I had one complaint it would be that the pillows are uncomfortable but that is the only thing I can come up with. A pleasant stay, and we thank the Best Western Premier Bang Tao, we will be back if we are in a pinch ever again in Phuket.
Altaf, 1-night trip

10/10 Exceptional

We stayed at the Best Western Premier Bangtao Beach Resort during EDC Thailand 2025, and it was the perfect choice. Just 15-20 minutes from Boat Avenue Lakefront, where EDC is held, the location was incredibly convenient. Beach access was amazing—we could be on the sand or in a beach chair within minutes. The resort is close to a 7-Eleven, where we grabbed snacks, drinks, and Thai Craft Beer, and used the ATM. The area also had plenty of shops for beach gear, souvenirs, and even cannabis dispensaries for those who partake. The breakfast buffet was a standout. Every morning, I enjoyed bacon, eggs, and rice topped with fish sauce, vinegar, and chilis. The condiment bar allowed me to customize my meal perfectly. While the resort’s beer selection was limited, nearby Porto De Phuket’s Tops grocery store had an incredible variety, including imported beers from the US. Although I stuck with Thai Craft Beers most of the time. Massages were affordable at just 500 THB for an hour. The staff were incredibly friendly, greeting us with smiles throughout the property. Basic English was sufficient, but a few Thai phrases made interactions even better. Our room had a small ocean and pool view, though it could be noisy from neighbors at night—earplugs helped. The beach was beautiful, and walking to nearby spots like Catch for drinks was a treat. Highly recommend for EDC attendees or first-time Phuket visitors! Be sure to download Bolt/Grab and use nearby TukTuks for convenience.
Joseph, 6-night trip

4/10 Fair

There wasn’t a lift to the third floor. The hotel is old and dated. The internet service was not good, the food was average. but the people that worked there was nice and tried to be accommodating, The service was good
Theodore, 2-night trip

8/10 Very good

This is a very nice place if you are interested in staying on the beach and do not plan to go out of the compound. There's everything you need for a quality beach vacation, the nice sandy beach, swimming pools, restaurants, massage, water sports, etc. However the area outside the hotel is dirty, possibly because there was a road construction going on while we were there. There is no public transportation, so you will need either a car / motorbike, or taxi to explore the island. There are many restaurants and massage shops outside the hotel, but the street is dirty and unpleasant to walk. Based on the hotel itself, I would rate it 5, considering the environment it is 4.
Konstantin, 4-night trip

4/10 Fair

The staff were kind, considerate and helpful, but the resort is not a 4-star rating kind of place. It might have been 30 years ago! There was a nicer resort next door, and had I known, I would have booked that place because it was modern and more to my taste. I stayed at a Best Western hotel in Venice, Italy, a few times, and because it was a very nice experience, I assumed I would have the same experience in Phuket. Sadly, I was mistaken.
Leonard, 3-night trip

8/10 Very good

Pretty nice and friendly and helpful staff. Room is very clean. But the room I have (4107) air conditioning has some problem. It's very coldnand cannot adjust the temperature. You can either turn it on or turn it off. And mosquito is a headache too. We found the Electric mosquito coil under the TV second night. Its much better after we light the mosquito coil. Overall still satisfied this stay. Recommended.
Kaichun, 3-night trip

10/10 Exceptional

I was originally going to book a hotel near Boat Ave, I'm so glad I did not. On the way to Bang Tao from the airport, we drove past this area and it is not very pleasant. The drive from the airport to BWP takes 40 minutes and it is not a smooth ride. BWP is in an excellent position on the beach. Opposite there are 3 reasonable restaurants, a 7/11, money exchange, several atm's, several massage salons and a pharmacy. There is also a taxi service opposite, use them as they charge B100 less than the hotel. I had a deluxe room and it was as described. If you can ask for a room in blocks 1 or 2 as they are closest to reception. The hotel staff are excellent and reception is always staffed. 2 large swimming pools, free yoga classes, hotel main restuarant and a seafood restaurant that I found to be just ok for food. If you walk along the beach to the north, there are many beach shack restaurants set up on the sand. There are also more restaurants and bars in the northern part of the beach, it is a B400 taxi round trip or about a 30 minute walk along the beach. I stayed in Bang Tao for 4 nights and that was probably enough, but for a family on an all includive deal, the hotel offers everything. You can pay cash for food and drinks etc rather than charging it all to your room. I highly recommend it.
Dave, 4-night trip

8/10 Very good

Daniel, 3-night trip

10/10 Exceptional

Darren, 3-night trip