UnityPoint Health - Methodist West Hospital - 6 min drive
Living History Farms - 9 min drive
Val Air Ballroom - 10 min drive
Getting around
Des Moines International Airport (DSM) - 29 min drive
Restaurants
Subway - 15 min walk
Casey's General Store - 13 min walk
The Cheesecake Factory - 7 min walk
Chick-fil-A - 10 min walk
Starbucks - 8 min walk
About this property
TownePlace Suites by Marriott Des Moines West/Jordan Creek
TownePlace Suites by Marriott Des Moines West/Jordan Creek offers a fantastic location, putting you just steps from Jordan Creek Town Center. You can get a workout in at the 24-hour fitness center or take a dip in the indoor pool. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
99 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (2 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Barbecue grills
Traveling with children
Grocery/convenience store
Working away
Business center
Meeting room
Computer station
Conference space (3606 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
Safe-deposit box at front desk
Picnic area
Fireplace in lobby
24-hour fitness center
An indoor pool
Shopping mall on site
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Biodegradable coffee stirrers
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
32-inch Smart TV
Premium digital channels
Netflix
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: USD 50.00 per stay
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 11 PM
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
TownePlace Suites Marriott Moines West/Jordan Creek Hotel
TownePlace Suites Marriott West/Jordan Creek Hotel
TownePlace Suites Marriott Moines West/Jordan Creek
TownePlace Suites by Marriott Des Moines West/Jordan Creek Hotel
TownePlace Suites Marriott Moines West/Jordan Creek
Hotel TownePlace Suites by Marriott Des Moines West/Jordan Creek
TownePlace Suites Marriott Moines West/Jordan Creek Hotel
Frequently asked questions
Does TownePlace Suites by Marriott Des Moines West/Jordan Creek offer free cancellation for a full refund?
Yes, TownePlace Suites by Marriott Des Moines West/Jordan Creek does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TownePlace Suites by Marriott Des Moines West/Jordan Creek?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11 PM.
Are pets allowed at TownePlace Suites by Marriott Des Moines West/Jordan Creek?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 50.00 per stay. Service animals are exempt from fees.
Is parking offered on site at TownePlace Suites by Marriott Des Moines West/Jordan Creek?
Yes, there's free self parking.
What are the check-in and check-out times at TownePlace Suites by Marriott Des Moines West/Jordan Creek?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is noon.
What is there to do at TownePlace Suites by Marriott Des Moines West/Jordan Creek and nearby?
TownePlace Suites by Marriott Des Moines West/Jordan Creek has an indoor pool and a 24-hour fitness center, as well as a picnic area.
Does TownePlace Suites by Marriott Des Moines West/Jordan Creek have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around TownePlace Suites by Marriott Des Moines West/Jordan Creek like?
TownePlace Suites by Marriott Des Moines West/Jordan Creek is located a short 1-minute walk from Jordan Creek Town Center.
TownePlace Suites by Marriott Des Moines West/Jordan Creek Reviews
Reviews
8,8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,0/10
Cleanliness
9,0/10
Staff & service
8,8/10
Amenities
9,0/10
Property conditions & facilities
8,6/10
Eco-friendliness
Reviews
8/10 Very good
18 December 2024
Staff was amazing. Rooms very nice.
Only issue was the pool was cold! Grandkids and adults couldn't tolerate it for very long
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
03 December 2024
Tracey
Tracey, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Great service, the only thing was when we open the sofa bed there was some dirt and the roll away mattress seemed yellowed in color.
Fernando
Fernando, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Renato
Renato, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
08 September 2024
Really nice
Stacy
Stacy, 1-night trip
Verified Expedia guest review
4/10 Fair
07 September 2024
The room smelled like mildew/mold. We bought air freshener but couldn’t get rid of the smell.
Chad
Chad, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
04 September 2024
Matthew
Matthew, 1-night family trip
Verified Hotels.com guest review
6/10 Good
24 August 2024
Maintenance needs to do a better job with things at property
Christina
Christina, 1-night romance trip
Verified Expedia guest review
8/10 Very good
09 August 2024
Great location and kitchen amenities. Pool was nice for relaxing sore muscles. Breakfast was a plus but bad coffee had me making my own with a French press or going to Caribou. Pillows were so uncomfortable that we could not get good sleep and I had to make a trip back home to get our pillow cubes.
Verified traveller
5-night family trip
Verified Hotels.com guest review
8/10 Very good
08 August 2024
The property was quite nice. We were unable to stay in the room we had reserved because they no longer had any of those available. The front desk lady told me it was due to Expedia selling more rooms than what was available. I’m not sure if that was the case as the check in right before us got our room, we knew the people, and they had not reserved that room but instead had reserved something else.
Krista
Krista, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
04 August 2024
The room was very spacious and clean.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
03 August 2024
Overall good experience with staff and cleanliness. Stayed in a 2-bedroom Accessible Suite. There was only one bathroom which could use some attention due to normal wear and tear. The televisions are very small. The kitchen was very well equipped. Was surprised by the full range complete with oven. The family loved the location and accessibilty to so many nearby attractions.
Opal
Opal, 2-night family trip
Verified Expedia guest review
8/10 Very good
23 July 2024
Michelle
Michelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
Beautiful hotel and nice tooms
Jessica
Jessica, 1-night family trip
Verified Expedia guest review
6/10 Good
22 July 2024
Nice area close to everything and safe, but the place was over used. There was water damage to the walls on both sides of the shower. There were stains in the sofa and stain on the fresh sheets. They provide shampoo, conditioner and body wash in the bathroom and the body wash was empty. The girl working the desk couldn’t find anything other than shampoo, so had to go off property to find. Also the water pressure in the morning went down to a trickle. We told the desk and they already knew. “Happens all the time”. Not worth the cost, but at least it was semi clean.
xavier
xavier, 1-night family trip
Verified Expedia guest review
8/10 Very good
18 July 2024
Pleasant stay with comfortable bed and sofa bed. Layout was a bit awkward with sofa bed directly facing the bed. Friendly staff and hotel near plenty of shopping and eateries.
Michelle
Michelle, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
15 July 2024
Vickie
Vickie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 July 2024
Ok
Daniel
Daniel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
06 July 2024
We have stayed at this motel many times. The rooms are very clean and spacious. It is located in the middle of wonderful shopping choices and restaurants. It’s in a very quiet and safe area.
Beverly
Beverly, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
01 July 2024
Hasan
Hasan, 1-night trip
Verified Expedia guest review
8/10 Very good
30 June 2024
We’ve stayed at TownePlace a few times a year and it never disappoints. Great friendly staff. Awesome sitting areas in the lobby which was perfect for our football and basketball teams. The outside fireplaces are nice and open so they sit quite a few too. Breakfast is always great and plenty available. It’s next to the mall and lots of food options plus gaming areas as well. Highly recommended.
Lenae
Lenae, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 June 2024
Janette
Janette, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 June 2024
We stay here every time we are coming through this area. It’s a great place to stay.
Beverly
Beverly, 1-night family trip
Verified Expedia guest review
2/10 Poor
18 June 2024
Spent 250 dollars for a room and showed up at 6:30 wanted to freshen up for dinner reservations and room was not ready. The final answer from the staff was “I cant tell you when it will be ready”. Then when we arrived hours later we talked to the manager about it and the initial desk help was there and he lied to manager saying we were abusive towards him. Manager sent him home. This is a very short version of the night.