We had two issues, one was they were understaffed when we went to check in on a Saturday, so our room was not ready for two days and we had to stay in a one bedroom for those two days and we were three adults, that was why I had booked and paid for a two bed room. Lastly, second week we were there the elevator went out due to heavy rain on a Tuesday, worked on Wednesday morning and then just didn't work again the rest of our stay, again due to rain. But we made it work just to be closer to family. Sorry, but I don't think we will be staying again, my wife was having back issues the whole time because the bed was to hard on her. Otherwise not to bad. Staff and management that I did meet were so polite and accommodating as can be, that is the reason I myself didn't mind it. The people working there was the only reason I stayed, they made you feel like your at home with family and that matters to me. Thank you.