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All properties in Puerto Ayora, Galapagos, Ecuador
1 room, 2 adults

Hotel Palace Galapagos

3-star3 stars
Great for families

Good to know

  • Children's pool
  • Beach nearby
  • Free WiFi
  • Microwave
Petrel S/N and Floereana, Puerto Ayora, Ecuador

Beaux Arts hotel with restaurant, near Malecon
  • Free continental breakfast and free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Beach nearby
    • Free WiFi
    • Microwave
  • The hotel stuff are very friendly and helpful. It has been in short of water for two…Mar 18, 2020
  • Really great place to stay, has all the comforts and cleanliness you could hope for! We…Mar 1, 2020

Hotel Palace Galapagos

  • Family Suite, 2 Bedrooms, Shared Bathroom, Ground Floor
  • Comfort Suite, Multiple Beds, Patio, Ground Floor
  • Standard Room, 1 Double Bed, Refrigerator & Microwave, Tower
  • Comfort Room, 1 Bedroom, Bathtub, Tower
  • Superior Room, Bathtub, Tower
  • Premium Suite, 1 Bedroom, Bathtub, Tower

What’s around Hotel Palace Galapagos

Landmarks

  • In a national park
  • Tortuga Bay Beach - 40 min walk
  • Malecon - 13 min walk
  • Las Grietas - 14 min walk
  • Playa de los Alemanes - 14 min walk
  • Charles Darwin Research Station - 16 min walk
  • El Garrapatero Beach - 13.1 mi / 21 km
  • Rancho Primicias - 13.5 mi / 21.7 km

Getting around

  • Isla Baltra (GPS-Seymour) - 112 min drive

At a glance

Key facts

Hotel size

  • This hotel has 6 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 11:00 AM-10:00 AM
  • Check-out time is 10 AM
The front desk is open daily from 6 AM - 10:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: 0998383083If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
Things to do
  • Children's pool
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Scuba diving nearby
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Safe-deposit box at front desk
  • Garden
  • Library
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Hotel Palace Galapagos’s small print

Also known as

  • Galapagos Suites Palace Puerto Ayora
  • Galapagos Suites Palace
  • Hotel Palace Galapagos Puerto Ayora
  • Hotel Palace Galapagos Hotel
  • Hotel Palace Galapagos Puerto Ayora
  • Hotel Palace Galapagos Hotel Puerto Ayora

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Palace Galapagos

  • Does Hotel Palace Galapagos offer free cancellation for a full refund?
    Yes, Hotel Palace Galapagos does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Palace Galapagos currently open?
    This property is closed from March 20 2020 to December 15 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hotel Palace Galapagos?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Palace Galapagos?
    Sorry, there's no onsite parking at Hotel Palace Galapagos.
  • Is there a pool at Hotel Palace Galapagos?
    Yes, there's a children's pool.
  • Are pets allowed at Hotel Palace Galapagos?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Palace Galapagos?
    You can check in from 11:00 AM to 10:00 AM. Check-out time is 10 AM.
  • Are there restaurants at or near Hotel Palace Galapagos?
    Yes, there's an onsite restaurant.
  • What is there to do near Hotel Palace Galapagos?
    Recommended spots to visit include Malecon (13-min walk) and Las Grietas (14-min walk), along with Playa de los Alemanes (14-min walk) and Charles Darwin Research Station (0.8 mi).

Recent reviews

Exceptional 9,6 From 37 reviews

Exceptional 10,0
This is a lovely hotel, located close to the Charles Darwin Centre. Jose took great pride in personally serving freshly prepared breakfast to his guests. We could avail of free water in the foyer to refill our bottles. We were not very comfortable with the lack of privacy using the bathroom .... in our room, (Iguana) the bathroom wasn't a separate room to the bedroom
Mary, mx3 night trip
Exceptional 10,0
Great small hotel
The hotel has been remodeled and it is nicely done. Front desk Jose is awesome.
James Allen, us4 night family trip
Exceptional 10,0
A really lovely experience
The hotel is a lovely small hotel, conveniently located and our room was very comfortable. But the best part about the hotel is the wonderful service- from the time we arrived and the way we were warmly greeted we were made to feel special throughout our stay- right until the time we were put into a cab for our trip to the airport. We would highly recommend this hotel.
Jed, us3 night trip
Exceptional 10,0
Perfect Home-Base in the Islands
I like small guest houses because of their attention to personal service and Hotel Palace Galapagos exceeded my expectations in many ways. The BEST breakfast ever -- always fresh, delicious, and beautifully presented. Staff was eager to accommodate any type of food allergy or aversion; in my case, vegan and they made it so easy with several courses every morning. They even made me a breakfast sandwich to take with me when my tour left before the regular breakfast began. My room was impeccably clean and the bed very comfortable. Hotel Palace Galapagos is perfectly located close to shops, restaurants, pier, and Darwin Research Center. All within walking distance. In addition, staff enthusiastically helped arrange ground transportation, tours, and ferry boat tickets; he also recommended wonderful restaurants with several vegan options. Everyone is friendly, attentive, and genuinely helpful. It is a lovely hotel, close to all kinds of activities, situated on a beautiful island with no hawkers. I strongly recommend Hotel Palace Galapagos as home-base in the Islands!
Deiadra, us4 night trip
Exceptional 10,0
Excellent Hotel with Great Service and Location
This was an excellent hotel. The location was walking distance to the main street. The service was excellent, the hotel staff went out of their way with booking tours, information for taxis and other town information, added comfort in our rooms and daily breakfast. Our extended family is from Ecuador and we will stay again at this hotel when we return in the future.
Sandra, us5 night trip with friends
Exceptional 10,0
Absolutely wonderful people at this hotel!! Room was great except it could have used more hot water. Overall I would definitely go back😁
Brad, us2 night romance trip
Very good 8,0
Lower your expectation, make your stay happier
If you Came at the bad time. Not every was working. For example, no WIFI for the entire 5 days, waited for hot water in the morning and noise and dust from street demolition work. Also, I found their room inventory was not accurate. They claimed that basic rooms were sold out and yet the hotel just had two guests while I was there. I was forced to pay for an upgraded room the last day and yet I could not upgrade room because of the room is next to the street demolition work. I ended up over paying portion of my stay. The hotel is at least 3 or more blocks from every where. If you lower your expectation, it will make your stay a lot happier. The nice and friendly services from Sonia and Jose saved my vacation. They helped me with tours booking. your expectation, it will make your stay a lot happier.
us1 night trip
Exceptional 10,0
Best place for family trip
The hotel manager is so kind and actively helps the guests go around the area. The hotel is very cleanly maintained. The breakfast is awesome, and it is served with local fruits, fruit juice, eggs, and bread. Visitors to Galapagos may have some difficulty touring the area, but she is willing to help them out. For my family, it was a fantastic experience. The location is a bit away from the main street, Charles Darwin Ave, but not that far. I strongly recommend this hotel for family tourists.
In Kwon, usFamily trip

Hotel Palace Galapagos

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