6/10 Good
21 November 2024
Great service from an old establishment
Good - front-desk service was great (very understanding and took immediate action), as was the superb spread that was laid on at breakfast.
Bad - we arrived during cold weather and the radiator were turned off in our room, so it was cold. When approached, front desk immediately provided an electric portable radiator to supplement the lukewarm room radiators (which we had turned on). We needed an iron - which front desk was very quick to supply - but we dare not use it because it was dirty and we did not want to risk damaging our clothes.
Overall, not a bad stay, but the hotel is old, has no elevator, is not walkable from the town centre (not a problem for us because we had a car), and was noisy from a party being held downstairs on the Friday night.
A
A, 2-night trip
Verified Hotels.com guest review