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Chapter House Boutique Hotel

5.0 star property
Luxury guesthouse in Franschhoek with outdoor pool and bar/lounge

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Chapter House Boutique Hotel

Photo gallery for Chapter House Boutique Hotel

Front of property
Exterior detail
Premium bedding, in-room safe, individually decorated
Dining
Bathroom shower

Overview of Chapter House Boutique Hotel

9,2 out of 10 Superb
9,2/10 Superb

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Parking available
  • Free WiFi
  • Air conditioning
Map
14 Akademie Street, Franschhoek, Western Cape, 7690
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Bar/lounge
  • Spa services
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Lobby fireplace
  • Front-desk safe
  • Laundry service
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

View all photos for Premier Room, 1 King Bed

Terrace/patio

Premier Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Coffee and/or coffee maker

Superior Suite, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ground Floor

Premium bedding, in-room safe, individually decorated

Deluxe Double Room, 1 King Bed, Ground Floor

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Bedroom

Premium bedding, in-room safe, individually decorated

Classic Room, 1 Bedroom

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

About this area

Getting around

  • Cape Town Intl. Airport (CPT) - 60 min drive

Restaurants

  • Reuben’s RESTAURANT & BAR - 4 min walk
  • La Petite Colombe - 4 min walk
  • Pierneef A La Motte - 10 min walk
  • French Connection - 6 min walk
  • Protégé - 4 min walk
Map

About this property

Chapter House Boutique Hotel

Enjoy your visit to Franschhoek with a stay at Chapter House Boutique Hotel. Guests can take a dip in the outdoor pool and indulge in massages. This luxurious guest house also features a bar/lounge, a terrace, and a garden.

Languages

Afrikaans, English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite parking limited
  • Free offsite parking nearby

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Bar/lounge
  • Coffee/tea in a common area

What to do

  • Winery tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • An outdoor pool
  • Spa services
  • 24-hour pool access

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards. Cash is not accepted.

Also known as

Klein Oliphants Hoek Boutique
Klein Oliphants Hoek Boutique Franschhoek
Klein Oliphants Hoek Boutique Hotel
Klein Oliphants Hoek Boutique Hotel Franschhoek
Chapter House Franschhoek
Chapter House Boutique Hotel Guesthouse
Chapter House Boutique Hotel Franschhoek
Chapter House Boutique Hotel Guesthouse Franschhoek

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Chapter House Boutique Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Chapter House Boutique Hotel?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Chapter House Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Chapter House Boutique Hotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Chapter House Boutique Hotel?
You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Chapter House Boutique Hotel and nearby?
Chapter House Boutique Hotel has an outdoor pool and spa services, as well as a garden.
What's the area around Chapter House Boutique Hotel like?
Chapter House Boutique Hotel is a short 4-minute walk from Franschhoek Wine Tram and 14 minutes' walk from Huguenot Monument.

Reviews

9,2

Superb

9,6/10

Cleanliness

9,4/10

Staff & service

9,2/10

Amenities

9,0/10

Property conditions & facilities

9,6/10

Eco-friendliness

Reviews

4/10 Fair

Uncaring
For an expensive hotel not even a mini bar or working TV is a bit sloppy. Untrained staff.
Jan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oasis in Franschhoek
Gorgeous little oasis in Franschhoek. Staff were very eager to please and the new wing where we stayed was well appointed. Minor points for improvement: coffee machine had very bright lights which came on when power came back on in the middle of the night - couldn't figure out how to turn them off so threw a towel over it! Staff may benefit from a little education about drinks in the bar and the absence of tonic to go with the wide selections of gin was a bit disappointing. It was very cold during our stay - the single spare blanket was insufficient as there is no heating when the power is out. But these are all comparatively minor points and the overall atmosphere, ambience and attention to detail were all excellent.
YOLANDE, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

elinor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay at the best boutique hotel out there
Had the most amazing stay at Chapter House for our honeymoon - the team were incredible hosts, and Byron in particular made my wife and I feel perfectly at home and couldn’t have done more to make our stay as special as it was - thank you so much! The hotel itself is beautiful and cosy, charming rooms, less than 5 minute walk from the centre of town and a lovely breakfast. Highly highly recommend to anyone and everyone - please go!
Jonathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was incredibly helpful and kind. Property is beautiful and great location.
Lara, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved everything about this hotel. Staff, breakfast, afternoon cake and coffees Hopefully we will be back
julie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay!
Great hotel!! We had an amazing stay! The hotel staff was super attentive, the hotel is very pretty and we loved our room! Will definitely be back!!
zoi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stuart, 2-night trip
Verified Expedia guest review

10/10 Exceptional

david, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely characterful property - had a wood burner in our room! Staff were extremely helpful.
Neil, 2-night romance trip
Verified Expedia guest review