The reception was very nice, it had a very pleasant lobby and the reception staff were friendly. They also arranged for airport transfer to and fro the airport, at our request. However, when we reached the rooms, we discovered that the facilities were run down - the walls were peeling and the card scanner at the door wasn't sensitive. Some rooms were operated by cards while others had the keys attached to it. The room did not look like what we saw on the photos. For 1 out of the 3 rooms, the toilet did not have hot water, and the water pressure of the shower head was very small. The reception got someone to fix it on the 2nd day, but the same problem occurred again on the third night. Requested for a new room, but reception said it was fully booked and we were asked to pay extra for a deluxe room, which we declined.