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Four Points by Sheraton Cancun Centro

Property class: 4
Hotel with 2 restaurants, near Plaza Las Americas

Choose dates to view prices

Four Points by Sheraton Cancun Centro features a rooftop terrace and puts you a short five-minute drive from Plaza Las Americas. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Eatery Bistro, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. Fellow travellers love the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Internet access
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is R1 245
R1 586 total
includes taxes & fees
26 Sept - 27 Sept

Why we love this property

Foodie paradise
Savour American and international cuisine at two restaurants, plus a cafe and two bars. Vegetarian options enhance this culinary adventure.
Premium sleep features
Sweet slumber awaits with hypo-allergenic and premium bedding. Blackout drapes ensure perfect rest while 24-hour room service satisfies midnight cravings.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Traditional Room, 2 Queen Beds, City View

A hotel room with two beds, a wooden desk, a TV, and a window with curtains.

Traditional Room, 2 Queen Beds, City View

8,8 out of 10
Excellent
(23 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • Free wired internet

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Traditional Room, 1 King Bed

8,8 out of 10
Excellent
(39 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, a chair, and a view of the outdoors.

Deluxe Room, 1 King Bed

9,6 out of 10
Exceptional
(5 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a bench, a TV, and a window with a view.

Junior Suite, 1 King Bed

10,0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds, City View

A hotel room with two beds, a wooden desk, a TV, and a window with curtains.

Deluxe Room, 2 Queen Beds, City View

8,0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • Free wired internet

Room

  • Sleeps 1
  • Free wired internet

Room

  • Sleeps 1
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

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About the area

Map
Avenida Tulum, MZ 1, Lote 2, SM 12, Cancun, QROO, 77500

What's nearby

  • Dubai Palace Casino - 8 min walk - 0.7 km
  • Plaza Nichupte Shopping Mall - 13 min walk - 1.1 km
  • Plaza Las Americas - 13 min walk - 1.1 km
  • Royal Yak Casino and Sports Book - 13 min walk - 1.1 km
  • Nichupté Lagoon - 3 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive
  • Tulum Intl. Airport (TQO) - 168 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Four Points by Sheraton - ‬1 min walk
  • ‪Domino's Pizza - ‬16 min walk
  • ‪Los De Pescado - ‬15 min walk
  • ‪Costelao - ‬15 min walk

About this property

Four Points by Sheraton Cancun Centro

  • Four Points by Sheraton Cancun Centro features a rooftop terrace and puts you a short five-minute drive from Plaza Las Americas. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Eatery Bistro, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 112 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • On-site carport
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Shopping
  • Ecotours nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (2121 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Library
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Art gallery on site
  • Sauna
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Low-height desk
  • Low-height bed
  • Grab bar near toilet
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free wired internet
  • Free local calls

More

  • Housekeeping on request
  • In-room safe
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations

Special features

Dining

The Eatery Bistro - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Toastina Sports Bar - This sports bar specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 350 per accommodation, per night, plus a one-time cleaning fee of MXN 50

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 005-007-004758/2025

Also known as

Four Points Sheraton Cancun Centro Hotel
Four Points Sheraton Centro Hotel
Four Points Sheraton Cancun Centro
Four Points Sheraton Centro
Four Points by Sheraton Cancun Centro Hotel
Four Points by Sheraton Cancun Centro Cancun
Four Points by Sheraton Cancun Centro Hotel Cancun

Frequently asked questions

Does Four Points by Sheraton Cancun Centro offer free cancellation for a full refund?

Yes, Four Points by Sheraton Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Points by Sheraton Cancun Centro?

Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM.

Are pets allowed at Four Points by Sheraton Cancun Centro?

Yes, cats and dogs are welcome. There's a charge of MXN 350 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Four Points by Sheraton Cancun Centro?

Yes. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Four Points by Sheraton Cancun Centro?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Four Points by Sheraton Cancun Centro?

No, this hotel doesn't have a casino, but Dubai Palace Casino (12-min walk) and Royal Yak Casino and Sports Book (14-min walk) are both nearby.

What is there to do at Four Points by Sheraton Cancun Centro and nearby?

Four Points by Sheraton Cancun Centro has 2 bars, an outdoor pool, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Four Points by Sheraton Cancun Centro?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Four Points by Sheraton Cancun Centro like?

Four Points by Sheraton Cancun Centro is in Downtown Cancun, a short 17-minute walk from Plaza Las Americas and 12 minutes' walk from Dubai Palace Casino.

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