Element Vancouver Metrotown

Photo gallery for Element Vancouver Metrotown

Primary image
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Element Vancouver Metrotown

Element Vancouver Metrotown

3.5 star property
3.5-star hotel with indoor pool, near Metropolis at Metrotown

9,1/10 Superb

988 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
The price is R5 018
Price available on 2022/06/17
Map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
Main amenities
  • 169 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Self parking
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • Terrace
For families
  • Free cribs/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Metrotown
  • Metropolis at Metrotown - 9 min walk
  • Burnaby Hospital - 37 min walk
  • Crystal Mall - 1 min drive
  • Central Park - 2 min drive
  • British Columbia Institute of Technology - 3 min drive
  • Burnaby Village Museum - 5 min drive
  • Burnaby Lake Park - 7 min drive
  • Commercial Drive - 9 min drive
  • Massey Theatre - 8 min drive
  • Moody Park - 8 min drive

Getting around

  • Vancouver Intl. Airport (YVR) - 26 min drive
  • Vancouver Harbour Flight Centre (CXH) - 27 min drive
  • Pitt Meadows, BC (YPK) - 32 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 125 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 145 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 13 min drive
  • Port Moody Station - 17 min drive
  • Port Coquitlam Station - 19 min drive
  • Metrotown Station - 9 min walk
  • Patterson Station - 10 min walk
  • Royal Oak Station - 24 min walk

About this property

Element Vancouver Metrotown

Element Vancouver Metrotown puts you 0.5 mi (0.8 km) from Metropolis at Metrotown and 1.9 mi (3.1 km) from Burnaby Hospital. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Trattoria Burnaby, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge and a 24-hour fitness center are offered, and rooms get the details right with iPod docks and premium bedding. The helpful staff and family-friendly amenities get good marks from fellow travelers. Public transportation is just a short walk: Metrotown Station is 9 minutes and Patterson Station is 10 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 169 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 19
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets stay free
  • Restrictions apply*
  • Up to 50 lbs
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Internet
  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Parking
  • Onsite self parking (CAD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli
  • Water dispenser

Taking the kids

  • Grocery/convenience store
  • Children's menu

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (4373 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Hindi

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave
  • Kitchenette
  • Cookware, dishes, and utensils

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Trattoria Burnaby - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs CAD 19 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Overall score and ratings

9,1

Superb

9,4/10

Cleanliness

9,2/10

Staff & service

8,9/10

Amenities

9,3/10

Property conditions & facilities

8,9/10

Eco-friendliness

10/10 Exceptional

Jinshan, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Shelby, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Debbi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Myunghee, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Dog Friendly but not Earth Friendly
The staff were very polite and efficient, the room clean and comfortable, and the buffet breakfast was tasty. And it's totally dog-friendly, with no fees or size limits. Our 125lb. (56kg.) Akbash Rosie can attest to that. However, there's no in-room information binder, it can be noisy from traffic and sirens even on the 16th floor, and there's no recycling options at all. And remember to bring your own ice cubes - our refrigerator didn't have any.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service.
Liana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent service apartment! Clean, Friendly. The only issue is the free internet is very slow and not stable. So I have to pay the extra for an upgrade.
Minze, 9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kathy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel. Convenient location.
Pei, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It’s a very clean hotel. The room we had got g a full kitchenette with everything you need to cook your own food… A plus with me is Pet Friendly and no charge!!!! The only thing that kinda made me a little annoyed was I had too pay a $600 cash deposit cause I forgot my credit card …, but other then that beautiful hotel!
Kristal Tanti, 1-night trip with friends
Verified Hotels.com guest review