In the heart of Hilo, Wild Ginger Hotel offers a tropical retreat with a continental breakfast and lush garden. Guests rave about the central location and helpful staff. Connect to free WiFi, store your luggage safely, or enjoy water sports equipment.
University of Hawaii at Hilo - 4 min drive - 3.5 km
Rainbow Falls - 5 min drive - 3.1 km
Port of Hilo - 6 min drive - 5.0 km
Carlsmith Beach Park - 11 min drive - 7.6 km
Getting around
Hilo Intl. Airport (ITO) - 11 min drive
Restaurants
McDonald's - 11 min walk
Kozmic Cones - 9 min walk
Cafe Pesto - 11 min walk
Puka Puka Kitchen - 10 min walk
Pineapples Island Fresh Cuisine - 11 min walk
About this property
Wild Ginger Hotel
At Wild Ginger Hotel, you'll be within a 10-minute drive of Port of Hilo. Guests looking to stay active can check out the nearby kayaking, parasailing, and scuba diving, and free perks include self parking and continental breakfast daily between 7:30 AM and 9:30 AM. The helpful staff and central location get great marks from fellow travelers.
Languages
English
At a glance
DONE
Hotel size
18 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Express check-out available
Minimum check-in age – 18
Check-out time is 10:30 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–9:30 AM
Shared microwave
What to do
Discount at nearby fitness center
Golfing nearby
Cave exploring nearby
Kayaking nearby
Scuba diving nearby
Ziplining nearby
Whale-watching nearby
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Water sports equipment
Facilities
Garden
Picnic area
Accessibility
Handrails in hallways
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Area rugs in room
Smooth flooring in room
Hardwood flooring in room
Room amenities
Home comfort
Ceiling fan
Window screens
Sleep well
Free rollaway/extra bed
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Hair dryer (on request)
Towels
Toilet paper
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
State tax ID - TA-031-350-1696-01
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01
Also known as
Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo
Frequently asked questions
Does Wild Ginger Hotel offer free cancellation for a full refund?
Yes, Wild Ginger Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Wild Ginger Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wild Ginger Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Wild Ginger Hotel?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:30 AM. Express check-out is available.
What is there to do at Wild Ginger Hotel and nearby?
Have fun with activities like boat tours, fishing, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes spelunking. Enjoy amenities like a picnic area and a garden.
What's the area around Wild Ginger Hotel like?
Wild Ginger Hotel is in the heart of Hilo, a short 12-minute walk from Hilo Farmers Market and 6 minutes' walk from Kalakaua Park. Our travelers say the local area is very central.
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Wild Ginger Hotel Reviews
Reviews
7,2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7,2/10
Cleanliness
8,2/10
Staff & service
6,0/10
Amenities
6,2/10
Property conditions & facilities
7,6/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Bed
Location
Lobby
Building
Bathroom
Air conditioning
Shower
Reviews
10/10 Exceptional
20 April 2025
cute, eco-friendly, family owned, walkable to shop
We loved the place!
Amy
Amy, 3-night trip
2/10 Poor
26 May 2025
“Vintage” equals falling apart
This was a last moment decision and I regret it. The owners/staff are trying REALLY HARD but they just need to tear it down and start over.
Sally
Sally, 1-night trip
2/10 Poor
25 April 2025
Terible
I have never stayed in worse place.
Arni
Arni, 1-night trip
6/10 Good
04 May 2025
Charming but noisy
Charming old building, but it needs some love. The bathroom door got stuck shut twice b/c the door catches on the frame. The bed was comfy and the shower pressure was good. Main reason for less than 5 stars is crappy neighbors with lots of yelling. The windows are single pane so we got "serenaded" by coqui frogs and could hear the planes coming into Hilo airport.
Verified traveller
1-night trip
8/10 Very good
10 February 2025
Front desk staff were polite and helpful. Asked for extra blankets and the staff member was cordial and accommodating. The Wild Ginger Inn is a gem and is a pleasant stay. We have stayed here many times. We really like it.
Debra
Debra, 1-night trip
10/10 Exceptional
29 March 2025
Stayed here 20 years ago after Leon Russell concert at Palace Theatre. Still Charming, old style Hawaii. Took awhile for hot water to heat, cool water was invigorating. Grateful for fan in room. It’d been better if ceiling fan’s bright light was on different switch.
Donna
Donna, 1-night trip
10/10 Exceptional
09 February 2025
I seriously love the atmosphere of the place! It’s like a comfortable pair of worn out shoes. The place is not polished but it’s charming.
Tim von
Tim von, 1-night trip
8/10 Very good
27 January 2025
Nothing fancy, great location - walk to Hilo town for sightseeing and shopping. Don't expect luxurious accommodations
Gaylyn
Gaylyn, 2-night trip
8/10 Very good
22 January 2025
Old School Hawaiian Aloha n Charm..rooms Old yest comfortable n clean..Ill come back ..Staff Local ... sweet n helpful..Hilo Aloha
Stacy
Stacy, 1-night trip
6/10 Good
22 January 2025
Have gone there for many years. Staff is great. Facility needs lots of work.
Robert
Robert, 3-night trip
10/10 Exceptional
14 February 2025
Old world throwback
Michael
Michael, 1-night trip
10/10 Exceptional
15 December 2024
The nice people on the property.
Tom
Tom, 2-night trip
10/10 Exceptional
27 October 2024
Very convenient spot to swim the turtles by driving for a few minutes towards the airport, a great breakfast with fruits and homemade cakes, overall a very good deal if you enjoy staying in a vintage building with a bit reduced comfort
Simone
10/10 Exceptional
19 September 2024
What a special place...
It's a lovely, local place and so convenient to downtown.
nava
nava, 4-night trip
8/10 Very good
16 November 2024
Good staff, nice to people
Benshun
Benshun, 2-night trip
4/10 Fair
23 January 2025
Good location in Hilo and included breakfast. But the property is shabby, hot water is almost nonexistent, there is no soundproofing between rooms. Would not recommend
David
David, 1-night trip
10/10 Exceptional
17 September 2024
This is a wonderful local treasure of a place that captures the spirit of Hilo and Hawaii
It was a calm oasis, cconvenient and best of all, great staff!
nava
nava, 7-night trip
2/10 Poor
06 February 2025
The sanitation is very poor, the environment is too bad, if it is not booked online, no one will find it. I looked at it, but did not stay, the environment is too bad.
Wenyi
Wenyi, 1-night trip
4/10 Fair
19 February 2025
Difficult after-hour check-in.
Open door was hiding the key lock box, no instructions on how to use the room door security plus it hadn’t been set up properly according to a staff member who was staying late for another project and happily helped me out.
karen
karen, 2-night trip
10/10 Exceptional
04 July 2024
Beautiful area amazing authentic feel good history
Destiny
Destiny, 1-night trip
6/10 Good
16 February 2025
Location good. Good Price. Room is ok. Nice friendly staff.
Cons: Only 2 towels in bathroom. Stairs too steep for seniors-should have been given room on street level. ( Was on lower level.) Ran out of food at breakfast. Was advised in advance that hot water was slow to arrive at shower but not available after running tap 5 minutes.
ralph
ralph, 2-night trip
10/10 Exceptional
20 September 2024
Same great staff and service!
nava
nava, 2-night trip
4/10 Fair
05 February 2025
Property was old and termite ridden. Nothing "charming" about it. Traffic noise was bad and music from a few blocks away was loud.
Ted
Ted, 2-night trip
6/10 Good
15 December 2024
The building is clean but old, the roof can use a good cleaning and fresh paint. No issue with hot water for shower. Breakfast is ok, fresh fruit, bagel, muffins.
Verified traveller
1-night trip
4/10 Fair
26 January 2025
Did not have expectations. Needed a place to stay on short notice. Would give one more star had the price been more reasonable. The place is old and run down. Flooring peeling up, paint peeling, rooms its self is unlevel. That being said bedding, towels clean, comfortable enough beds. Would stay at hostel in town next time.