2/10 Poor
16 November 2019
At 12:20am someone knocked on our door while we were sleeping and said they gave us the wrong room so we had to change it. We checked in around 6:30pm but it took them about 6 hours to figure out that we were given a wrong room. I specifically asked where's the bathroom during the check in since I knew we were getting shared bathroom. However wben the employee told us where the bathroom is we were bit surprised because it was a private bathroom instead. Anyway, it was a horrible experience of waking up in the middle of the night and packing everything to switch the room. I've stayed at numbers of hotels and good amount of hostels but by far this was the most unprofessional and had the worst service.
While writing this review, I realized during check in, they didn't even ask us for our booking name/info or anything and just took us to our room. Only if they checked our booking info, we wouldn't have to wake up in the middle of the night to switch the room. We were literally thrown outside while they were apologizing to the other customers and reorganizing the room where the other customers already have used.
Besides this horrible experience, I still wouldn't recommend this place because it's filthy and the location is pretty shady. It is a cheap place to stay but if you're looking for somewhere as cheap as this place but way better condition then you should go to Myeongdong.
Verified traveller
1-night family trip
Verified Hotels.com guest review
