Sofitel Dubai Downtown

Top Hotel, Great Location, one of the best Hotels in Dubai, the rooms are very modern and spacious, very friendly and efficient staff, only minor is the location of the Executive lounge on the Ground Floor. Having stayed in many Hotels all around the world I can ensure you that this Hotel is Top Notch.

hotel location is great which is around 10 mins from the Dubai mall. Given the price of the hotel, i expect better service from the staffs in general. With the similar price and many hotels around the area, there are more options in the area.

Property is good, however, the smell in the room was bad, like sewage issue. Tried reaching customer service over the phone for help, but no one picked up.

The hotel was in beautiful shape. Everything felt like new and was super clean. Staff were very good at anticipating needs. Coming out of the elevator into the lobby with bags, I was immediately asked if I needed help with my bags or a taxi. Everyone I interacted with was exceedingly friendly and able to help. I opted for a room with views of the Burj which I thought was worth-it, especially for the view at night. The breakfast buffet was quite tasty and filling. I was in a room that had free access to the buffet and adjacent lounge. I came in off an overnight flight so it was nice to use the shower (free soap and towels) in the lounge before my room was ready. The location worked out really well for me. You can get to an air-conditioned walkway to the mall/Burj in less than 5 minutes. This walkway also takes you to a Metro station. Would stay again!

Perfect location, nice stuff, wounderful swimming pool, breakfast was not as good as several years ago